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Contact tracing Jobs in Austin tx

Last updated: 9 hours ago
  • Promoted
Contact Center Modernization Sales Director

Contact Center Modernization Sales Director

AccentureAustin, TX
$169,000.00–$267,400.00 yearly
Full-time
Show moreLast updated: 8 days ago
Contact Center Technology Specialist

Contact Center Technology Specialist

CVS HealthTexas, Work At Home, US
$67,900.00–$149,300.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
Enterprise Account Executive – Contact Center Solutions Focus

Enterprise Account Executive – Contact Center Solutions Focus

SprinklrUnited States, Texas, Austin
$138,000.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
Contact Center Representative (50% hybrid in person / remote work schedule)

Contact Center Representative (50% hybrid in person / remote work schedule)

UFCUAustin, TX, USA
Remote
Show moreLast updated: 30+ days ago
  • Promoted
Contact Center Platform Project Manager

Contact Center Platform Project Manager

ClifyXAustin, TX, US
Temporary
Show moreLast updated: 2 days ago
  • Promoted
SR PROCUREMENT MANAGER, PROCUREMENT POINT OF CONTACT

SR PROCUREMENT MANAGER, PROCUREMENT POINT OF CONTACT

CBREAustin, TX, United States
$135,000.00 yearly
Full-time
Show moreLast updated: 2 days ago
Senior Product Manager - Contact Center (Remote)

Senior Product Manager - Contact Center (Remote)

Prog Leasing LLCTexas
Remote
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Client Specialist

Client Specialist

Contact Discovery Services LLCAustin, TX, US
$50,000.00–$65,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Contact Center Specialist

Contact Center Specialist

Baylor Scott & White HealthAnderson Mill, TX
Full-time
Show moreLast updated: 10 hours ago
  • Promoted
Director, Contact Center Operations & Strategy

Director, Contact Center Operations & Strategy

JerryAustin, TX, US
Full-time
Show moreLast updated: 11 days ago
Instructional Designer - Contact Center Learning & Design

Instructional Designer - Contact Center Learning & Design

Home DepotTEXAS, US
$56,000.00–$80,000.00 yearly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Contact Center Scheduler

Contact Center Scheduler

VirtualVocationsAustin, Texas, United States
Full-time
Show moreLast updated: 9 hours ago
Software Engineer (Contact Center Tech Platform - Media Protocols), Enterprise S

Software Engineer (Contact Center Tech Platform - Media Protocols), Enterprise S

MediabistroAustin, Texas, us
Full-time
Show moreLast updated: 2 days ago
  • Promoted
  • New!
SENIOR BILLING SUPERVISOR

SENIOR BILLING SUPERVISOR

CONTACT GOVERNMENT SERVICESTX, United States
$91,800.00–$132,600.00 yearly
Full-time
Show moreLast updated: 13 hours ago
Product Owner - Next Generation Contact Center

Product Owner - Next Generation Contact Center

Prudential FinancialTX, US
Full-time
Show moreLast updated: 30+ days ago
Senior Sales Engineer, Cloud Contact Center Solutions

Senior Sales Engineer, Cloud Contact Center Solutions

ConcentrixUSA, TX, Work, at, Home
Remote
Full-time
Show moreLast updated: 30+ days ago
Contact Center Representative - Work From Home

Contact Center Representative - Work From Home

AWLAustin, Texas
Remote
Show moreLast updated: 30+ days ago
Sr. Product Manager, Contact Center Platform

Sr. Product Manager, Contact Center Platform

VISAAustin, TX
$132,900.00–$192,750.00 yearly
Show moreLast updated: 30+ days ago
  • Promoted
FT CONTACT CENTER CUSTOMER CARE SPECIALIST - WORK FROM HOME

FT CONTACT CENTER CUSTOMER CARE SPECIALIST - WORK FROM HOME

HomeSafe AllianceTX, United States
Remote
Full-time
Show moreLast updated: 8 days ago
Partnerships and Mentor Relations Coordinator

Partnerships and Mentor Relations Coordinator

College ContactAustin, Texas, United States
$60,000.00–$75,000.00 yearly
Show moreLast updated: 30+ days ago
Contact Center Modernization Sales Director

Contact Center Modernization Sales Director

AccentureAustin, TX
8 days ago
Salary
$169,000.00–$267,400.00 yearly
Job type
  • Full-time
Job description

You are :

A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know - and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies.

As a Sales Origination Associate Director, you will originate new sales opportunities unrelated to extensions or renewals in a complex environment, typically cross service-group. Lead early-stage positioning with clients and develop and execute the origination strategy to identify and qualify specific opportunities. Continue working with the sales team to ensure closure of sales. May focus on a single large account, leveraging deep content knowledge and client relationships to originate and close opportunities at that client.

The work :

  • Create solutions to complex technology business problems / opportunities requiring in-depth knowledge of client buyer needs.
  • The focus is on contact center modernization solutions primarily on how to move legacy contact center solutions like Avaya & Genesys, to cloud platforms like Amazon Connect, Microsoft Dynamics and GCP CCAI. The goal is to provide their customers with best of breed omnichannel experiences.
  • Has latitude in decision-making and determining objectives and approaches to critical assignments.
  • Operates within large teams and directs specific team sales activities.
  • Travel is required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
  • Interacts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging plans and relationships, and applies industry-leading Cloud transformation strategies and practices.

What you need :

  • Minimum 15 years of Business Development or Solution Selling in the professional services space in one or more of the following areas :
  • Technology Services such as consulting and development services

  • Contact Center Solutions
  • Cloud enablement migration and modernization
  • Public Cloud managed services.
  • Minimum of 10 years' experience in either selling or solutioning modernization, migration, mainframe, data / AI, cloud contact center deals of $25M+
  • Minimum of 5 years' experience in direct sales with quota preferably in excess of $50M+
  • Minimum of 2 years' recent experience selling Cloud Contact Center solutions like Amazon Connect, GCP CCAI, etc.
  • Proven ability to manage the entire sales cycle (customer identification, outreach, proposal creation, contract negotiations, closing, metrics reporting)
  • Bachelor's degree or equivalent.
  • Relevant experience in the North America market is a pre-requisite.
  • Bonus points if you have :

  • Experience working within G2000 customers.
  • Previous experience in conceptualizing, planning, and implementing cloud migration, modernization, cloud native development or cloud managed services.
  • Previous experience of working with AWS, Microsoft or GCP technology led cloud deals.
  • Experience with C-Level client relationship building and relationship management.
  • Proven ability to operate within a team-oriented environment.
  • Demonstrated commitment, teamwork and collaboration in a professional setting; either military or civilian.
  • High energy level, focus and ability to work well in demanding client environments.
  • Excellent communication (written and oral) and interpersonal skills.
  • Strong leadership, problem solving, and decision-making abilities.
  • Unquestionable professional integrity, credibility and character.
  • What's in it for you?

  • You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You'll have the chance to thrive in an environment where your ideas are valued and your voice matters.
  • At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design.
  • Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications.
  • You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world's largest companies.
  • Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

    We accept applications on an on-going basis and there is no fixed deadline to apply.

    Information on benefits is here.

    Role Location Annual Salary Range

    California $169,000 to $267,400

    Colorado $169,000 to $267,400

    District of Columbia $169,000 to $267,400

    New York $169,000 to $267,400

    Maryland $169,000 to $267,400

    Washington $169,000 to $267,400

    LI-NA-FY25

    About Accenture

    Accenture is a leading global professional services company that helps the world's leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services-creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

    Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

    Equal Employment Opportunity Statement

    Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement

    Requesting An Accommodation

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at [redacted], send us an email or speak with your recruiter.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

    California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

    Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.