Contact tracing Jobs in Baltimore md
Last updated: 3 days ago
MEDICAL CONTACT CENTER AGENT
Facility SINAI CORPORATEBaltimore, MD, US Show moreLast updated: 30+ days ago
- Promoted
Travel Pediatric Respiratory Therapist - $2,504 per week
Please Contact for Facility InfoBaltimore, MD, United States- Promoted
Contact Center Support Analyst / Trainer
Leidos HoldingBaltimore, MDMEDICAL CONTACT CENTER AGENT
LifeBridge HealthBaltimore, Maryland, United States, 21201- Promoted
Contact Center Supervisor
VirtualVocationsBaltimore, Maryland, United StatesContact Center Technology Specialist
CVS HealthMaryland, Work At Home, USDigital Contact Solutions Manager
PricewaterhouseCoopers Advisory Services LLCBaltimore,MDContact Center Supervisor - Maryland
Live! Casino and Hotel MarylandHanover, MD, US Show moreLast updated: 30+ days ago
Instructional Designer - Contact Center Learning & Design
Home DepotMARYLAND, US- Promoted
Senior Help Desk Technician
CONTACT GOVERNMENT SERVICESBaltimore, MD, United StatesProduct Owner - Next Generation Contact Center
Prudential FinancialMD, USSenior Sales Specialist, Contact Center Services (Workplace)
T. Rowe PriceOwings Mills, MDMEDICAL CONTACT CENTER AGENT
Facility SINAI CORPORATEBaltimore, MD, US30+ days ago
Job descriptionFormal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field. 1-3 years of experience.
Summary
JOB SUMMARY :
- The Contact Center Agent I uses protocols, guidelines and appropriate software programs to handle customer requests coming into the Contact Center by phone, EMR portal, LifeBridge Health website or other methods.
- The agent primarily handles requests in support of specific provider practices, departments or other LBH services.
- Requests include appointments, prescription refills, or other provider practice associated activity including pre-authorization and referral follow up.
- The agent works in partnership with other staff members and proactively identifies and responds to LBH customer's needs to enhance the customer experience.
REQUIREMENTS :