Contact tracing Jobs in Portland, OR
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Contact tracing • portland or
Last updated: 2 hours ago
Harbor Health is looking for a personable Contact Center Representative to become a member of our team.Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern...Show moreLast updated: 27 days ago
Hurricane Relief Agent Position.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a commitm...Show moreLast updated: 29 days ago
Spokane, Washington residents : If a street address is not available, enter N / A when completing a job application.Bank, we're on a journey to do our best.
Helping the customers and businesses we serv...Show moreLast updated: 2 hours ago
A company is looking for a Contact Center Agent to join their dynamic team.Key Responsibilities Conduct 200+ outbound calls per day to prospective customers to introduce products and services De...Show moreLast updated: 30+ days ago
A career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business results using smarter data analytics.We focus ...Show moreLast updated: 3 days ago
- Promoted
Contact Center Representative - Remote (Must Reside in Austin TX)
Harbor HealthPortland, OR, USRemote
Full-time
- Promoted
Temporary Hurricane Contact Center Agent
MCIPortland, OR, USFull-time
- New!
Contact Center Customer Experience Specialist - Cardmember Services
U.S. BankPortland, OR, United StatesFull-time
Contact Center Agent
VirtualVocationsAloha, Oregon, United StatesFull-time
Digital Contact & Services Manager (AI & CCaaS)
PwCPortland, OR, United StatesFull-time
The average salary range is between $ 36,806 and $ 39,000 year , with the average salary hovering around $ 37,903 year .
- newspaper delivery (from $ 22,500 to $ 302,900 year)
- group project manager (from $ 79,229 to $ 250,000 year)
- chief information officer (from $ 114,289 to $ 244,100 year)
- chief operations officer (from $ 145,000 to $ 244,100 year)
- owner operator (from $ 78,000 to $ 235,000 year)
- pediatrician (from $ 38,688 to $ 233,413 year)
- chief operating officer (from $ 112,320 to $ 228,108 year)
- dentist (from $ 37,440 to $ 225,000 year)
- healthcare manager (from $ 85,332 to $ 225,000 year)
- investment banking (from $ 105,000 to $ 222,200 year)
- Fort Worth, TX (from $ 58,500 to $ 156,000 year)
- Fort Lauderdale, FL (from $ 49,600 to $ 156,000 year)
- Atlanta, GA (from $ 78,000 to $ 117,500 year)
- Chicago, IL (from $ 56,235 to $ 90,475 year)
- Virginia Beach, VA (from $ 31,200 to $ 82,875 year)
- New Orleans, LA (from $ 46,800 to $ 81,918 year)
- New York, NY (from $ 37,294 to $ 80,148 year)
- Arlington, TX (from $ 47,237 to $ 78,796 year)
- Philadelphia, PA (from $ 54,438 to $ 78,281 year)
- San Antonio, TX (from $ 39,312 to $ 78,000 year)
The average salary range is between $ 37,480 and $ 77,059 year , with the average salary hovering around $ 46,839 year .
Contact Center Representative - Remote (Must Reside in Austin TX)
Harbor HealthPortland, OR, US27 days ago
Job type
- Full-time
- Remote
Job descriptionHigh school diploma or GED Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multitask, set priorities, and manage time effectively Ability to work a flexible work schedule English language proficiency 1 year of experience in contact centers, pre-access, patient access, and / or physician practice office Bilingual (Spanish) proficiency Associates degree Familiarity with call center systems and practices Ability to sit (or stand if preferred) for long periods of time Frequent keyboarding and ability to view a computer for a long period of time
Contact Center Representative
Harbor Health is looking for a personable Contact Center Representative to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing everyone to fully flourish. Join us as we build a fully integrated system that connects care to a better payment model that truly puts the human being at the center.
The Contact Center Representative will be the first point of contact between the client and Harbor Health. The Contact Center Representative will be responsible for successfully fielding and resolving a large volume of inquiries via phone and other potential contact methods within the Contact Center in a friendly, positive, and effective manner. Duties include following communication scripts, scheduling appointments, verifying client insurance, pre-registering clients for their appointments, properly advising clients of service estimates and performing other tasks that allow clients to visit their health center seamlessly. Available shifts include 8a-4 : 30p Mon-Fri.
Our Contact Center Representatives will be responsible for :
- Demonstrating proficiency navigating systems, working with complex workflows, managing telephone calls, online requests, and / or faxes and other contact channels
- Maintaining a positive, welcoming attitude in all client interactions
- Offering prompt assistance to clients for a variety of services, including :
- Registering new clients into the EHR system
- Booking, canceling, and rescheduling appointments
- Inputting and updating insurance information
- Releasing client communications to provider
- Providing clients with pre-visit instructions as needed
- Assisting clients with identifying a provider and appointment that is appropriate for their care
- Using EHR systems effectively to guide the client's care
- Screening clients for financial support using real-time eligibility (RTE), while escalating more complex questions
- Contacting clients to notify when visits are canceled or rescheduled
- Prioritizing the client first in all interactions, including adhering to all HIPAA guidelines and regulations
- Providing training, support, and mentoring to colleagues
- Working with supervisors to achieve the established performance metric standards
- Using the phone system to track activities
- Participating in ongoing training and quality assurance exercises
- Adhering to all established workflows, scripting, and department greetings
- Meeting performance goals for client experience, quality, productivity, and all performance metrics
- Participating in special projects and performing other duties as assigned
Successful Contact Center Representatives will have :
Additional Skills & Experiences Preferred include :
Physical Requirements of the role include :
If you are passionate about health care and you want to create something new together, please apply to be a part of our team!