Contact tracing Jobs in Scottsdale az
Last updated: 3 days ago
- Promoted
Contact Center Customer Service Specialist
VDartScottsdale, AZ, United States- Promoted
Digital Contact & Services Manager
PwCPhoenix, AZ, United States- Promoted
Contact Center Transformation Leader (Global Team)
Slalom ConsultingPhoenix, AZContact Center Quality Specialist (REMOTE)
VitalantTempe, AZ, US- Promoted
Student Worker - Student Contact Center - Call Center Specialist
Grand Canyon EducationPhoenix, AZ, United States- Promoted
Contact Center Account Services Representative
U.S. BankPhoenix, AZ, United StatesProduct Owner - Next Generation Contact Center
Prudential FinancialAZ, USContact Center Technology Specialist
CVS HealthArizona, Work At Home, US- Promoted
Remote Care Advocate - Contact Center (Spanish Speaking)
AiRCare HealthPhoenix, AZ, US- Promoted
Contact Center Modernization Sales Director
AccentureScottsdale, AZContact Center Operations Auditor - National Remote
UnitedHealth GroupPhoenix, AZ, US- Promoted
Director, Contact Center Operations & Strategy
JerryPhoenix, AZ, USContact Center Content & Training Coordinator
MediabistroTempe, AZ, United States- Promoted
Contact Center Customer Care Specialist (SCA)
HomeSafe AlliancePhoenix, AZ, United StatesDigital Contact Solutions Manager
PricewaterhouseCoopers Advisory Services LLCPhoenix,AZStaff Engineer, Contact Center Technology
American ExpressPhoenix, Arizona, United States- Promoted
Contact Center Scheduler
VirtualVocationsTempe, Arizona, United StatesLCM Customer Contact Center Manager
Voya FinancialPhoenix, AZContact Center Customer Service Specialist
VDartScottsdale, AZ, United States4 days ago
Job type
- Full-time
Job descriptionMinimum one year of call center experience Highly empathetic and genuinely interested in helping subscribers Ability to navigate multiple software applications High School Diploma or GED Ability to work onsite at our Riverwalk office in Scottsdale Availability to work a scheduled shift consistently Strong formal oral and written communication skills and ability to communicate clearly Dependability and strong work ethic Passion to provide great customer experience
Contact Center Customer Care Specialist
Onsite Scottsdale, AZ 85256
Job Type : Contract
Job duties :
- Handle both inbound and outbound calls; provide top-tier customer service in an efficient manner
- Subscribers call when they are going through various issues. The most common calls you will get are calls related to potential cases of Identity Theft (We will define all the different types of theft during training and give you the tools necessary to handle each case)
- Provide guidance to subscribers regarding products, technical support, and identity theft alerts, including troubleshooting account issues
- Outside of identity theft, you will often be assisting our subscribers log into their online portal, either for the first time, or troubleshooting technical issues
- Initiation of Zendesk tickets for our I.T. department and case creation. Ensure accuracy of case creation and notation for restoration cases.
- Identify the next steps required for the subscriber through active listening and problem-solving skills.
- Maintain strong company product and service (You get to be the one to explain all the amazing and cutting-edge tools we have, to help people take charge of their online safety)
Required Education / Skills and Experiences
Skills : Call center , Customer Service Learn More