Contact tracing Jobs in USA

First Help Financial  (FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.

Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.

Your Title : Associate, Skip Tracing

Your Location : Remote

Your Hours : Monday – Friday 8am-4 : 30pm EST

You Report To : Loss Mitigation Manager

Your Compensation : $20.18 / hour + monthly bonus

Learn more about our awesome Loss Mitigation Department

About the Opportunity :

First Help Financial, voted and certified as a “ Great Place to Work ” by our workforce for five years in a row, is adding a new partner to our Loss Mitigation department to accommodate our remarkable growth!

What you will do :

Your duties include, but are not limited to :

• Identify the best-known address to locate the client’s collateral or customer.
• Determine if the customer holds special status such as Bankruptcy, Active-Duty Military, and others.
• Generate successful leads and contacts for Recovery Agents by utilizing all available sources.
• Communicate frequently with Recovery Agents via phone, email, and recovery systems.
• Confirm FHF’s Lien holder status of pursued collateral.
• Review and analyze credit applications and in-house documents to help determine location.
• Assign or Reassign repossession orders after validating correct address / place of employment or other helpful leads.
• Use independent judgment and discretion to ensure compliance with all state and federal codes, regulations, and laws that pertain to the position.
• Report on independently identified trends in recovery data to contribute to FHF’s proprietary underwriting model.
• Places outbound follow up calls to vendors to verify requirements to recover.
• Stay up to date on current state legislation involving impound requirements and notification guidelines.
• Comply FHF compliance requests and requirements.
• Ensure all information / leads provided are being acknowledged and followed up on
• Ensure confidentiality of the company’s operations, portfolio, customer information, and computer technology
• Some Administrative tasks will be required.
• Additional duties as assigned by management.

What you bring :

FHF Benefits…

Diversity and Inclusion

FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.