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Director, Content and Communication
Commerce Technologies, LLCDetroit, Michigan, US- Promoted
- Promoted
Digital Content Coordinator
Columbia UniversityColumbia University Medical Center- Promoted
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Herzing UniversityDearborn, MI, United States- Promoted
Vice President, Director of Content Strategy
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Archdiocese of DetroitDetroit, MI- Promoted
Director of Video Content Production
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LexisNexis Risk Solutions FL Inc. CompanyMichiganDirector, Content and Communication
Commerce Technologies, LLCDetroit, Michigan, US- Full-time
Rithum is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.
Please make sure you read the following details carefully before making any applications.
Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.
Overview
As Director of Content and Communications, you define and execute a comprehensive content strategy that fuels demand generation, public relations, and thought leadership. You are responsible for combining strategic vision with hands-on leadership to ensure impactful content and communications that align with business objectives and resonate with target audiences.
Responsibilities
- Evaluate existing assets and architect a content strategy that spans the marketing funnel, driving engagement across channels, including the website and social media.
- Oversee high-impact content creation, including whitepapers, blog posts, case studies, and executive communications, to drive pipeline growth and brand affinity.
- Align content with lead-generation efforts and go-to-market plans in collaboration with demand generation, product marketing, and sales teams.
- Incorporate SEO optimization into content strategies to ensure discoverability and drive traffic growth.
- Emphasize localization or personalization of content to cater to global or segmented audiences.
- Define and lead clear business-impact targets for content strategies.
- Monitor content performance across channels, leveraging content performance platforms (e.g., Marketo, Google Analytics) to optimize for engagement and effectiveness.
- Implement KPIs to measure content impact, engagement, and ROI.
- Drive thought leadership initiatives, including PR and media outreach, to amplify the company’s brand presence and position it as an industry innovator.
- Foster relationships with press, analysts, and influencers to deliver consistent, impactful storytelling.
- Proactively identify emerging industry trends to position the company as a forward-thinking leader.
- Oversee executive communications, including keynote speeches, thought leadership articles, and high-stakes presentations.
- Lead and mentor a team of content and communications professionals, fostering a culture of collaboration and innovation.
- Establish workflows to ensure the timely delivery of impactful content.
- Promote scalable content practices by leveraging templates and AI tools without compromising creativity.
- Demonstrate budget management experience to effectively oversee content production costs or PR / marketing budgets.
- Build strong relationships with internal and external stakeholders, including executives, clients, and partners.
- Maintain content governance to ensure consistency and high standards across the organization.
- Collaborate closely with customer success teams to create customer advocacy stories or case studies
Qualifications
Minimum Qualifications
Preferred Qualifications
What it’s like to work at Rithum
When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.
As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.
At Rithum you will :
Benefits
Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.
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