Manual User-facing content (Customer facing).Training, creating training materials, knowledge on SEO works (Currently this team uses Service Now).
Writing Samples (please provide link in the resumes...Show moreLast updated: 9 days ago
Promoted
Event Content Manager
Equinix, Inc.Plano, TX, US
Full-time
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect f...Show moreLast updated: 30+ days ago
Content Administrator
Acro Service CorpPlano, TX, United States
Full-time
This range is provided by Acro Service Corp.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Direct message the job poster from Acro Service Corp...Show moreLast updated: 8 days ago
Technical Editor
ENERCONPlano, TX, US
Full-time
Join us on our mission to shape the future as a Technical Editor with our Environmental Licensing team.In this role, you will refine complex documents for clarity and accuracy while ensuring consis...Show moreLast updated: 6 days ago
Sr. Legal Editor, Labor & Employment
Thomson ReutersPlano, TX, United States
Full-time
Legal Editor, Labor & EmploymentAbout Practical Law : Practical Law, a Thomson Reuters business, is a leading online provider of legal know-how.
We help government and private lawyers save time and pr...Show moreLast updated: 30+ days ago
Promoted
Automotive Content Editor
VirtualVocationsCarrollton, Texas, United States
Full-time
A company is looking for an Automotive Content Editor (freelance).Key Responsibilities Edit and proofread automotive articles for technical accuracy and readability Simplify complex automotive c...Show moreLast updated: 2 days ago
Promoted
Manager, Microsoft Sentinel Content Development
KPMGRichardson, TX, United States
Full-time
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries.
Our growth is driven by delivering re...Show moreLast updated: 13 days ago
Brand Marketing Content Writer
MB2 DentalCarrollton, TX, US
Full-time
MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is actively hiring a Brand Marketing Content Writer to join our Brand Marketing te...Show moreLast updated: 30+ days ago
UX Content Production Engineer (on-site)
ZioskPlano, Texas, USA
Full-time
UX Content Production Engineer (on-site) - Plano TX.Welcome to Ziosk where were helping restaurants focus on what matters most : their guests!.
Have you ever used a tablet to pay at a restaurant.We a...Show moreLast updated: 1 day ago
Content Design Senior Associate
JPMorgan Chase & Co.Plano, TX, United States
Full-time
Make a significant impact through content design.Join our team to shape digital experiences that make a real financial difference in customers’ lives.
As a Content Design Senior Associate on the aut...Show moreLast updated: 19 days ago
Promoted
TikTok Content Creator
ForhyrePlano, TX, US
Full-time
It enables clients to book appointments via a booking page, set appointments by providers, block time on calendar and accept payments.
It offers advanced features such as email and SMS customization...Show moreLast updated: 13 days ago
Social Content Creator
Raising Cane'sPlano, Texas, United States
Full-time
The Social Content Creator will leverage a deep understanding of social platforms and their creative formats to create original, engaging, and high-quality content, continuing to raise the bar for ...Show moreLast updated: 13 days ago
Promoted
Videographer & Content Creator
MOD FacialPlano, TX, US
Full-time +1
Videographer & Content Creator.Part-Time or Full-Time DFW Area Comp : Lets Talk.You shoot, edit, and post short-form video (Reels, TikToks, Ads).
Youre obsessed with getting betterfast.You know h...Show moreLast updated: 9 days ago
Editor I
UT DallasRichardson, TX, US
Full-time
The Editor I provides support to UT Dallas graduate students by reviewing and approving doctoral dissertations and master's theses.
Successful candidates will possess the ability to identify correct...Show moreLast updated: 30+ days ago
Content Administrator
CornerStone Technology Talent ServicesPlano, TX, United States
Full-time
CornerStone Technology Talent Services provided pay range.This range is provided by CornerStone Technology Talent Services.
Your actual pay will be based on your skills and experience — talk with yo...Show moreLast updated: 7 days ago
Event Content Manager
EquinixPacket Carrollton
Full-time
Equinix is the world’s digital infrastructure company®, operatingover 260 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundat...Show moreLast updated: 30+ days ago
Content Design Senior Associate
JPMorgan Chase Bank, N.A.Plano, TX, US
Full-time
Join our team and make a significant impact through innovative content design, driving customer confidence and satisfaction.
Shape customer experiences in Chase Travel with your expertise in content...Show moreLast updated: 18 days ago
Content Administrator
MediabistroPlano, TX, United States
Full-time
This range is provided by Acro Service Corp.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Direct message the job poster from Acro Service Corp...Show moreLast updated: 8 days ago
Promoted
Content Admin / Technical Writer
Monster jobsPlano, TX, US
Full-time
Employs excellent writing and grammatical skills with a high attention to detail.Meets deadlines and manages projects effectively.
Upholds knowledge article standards in accordance with copywriting ...Show moreLast updated: 9 days ago
1-2 years of good technical writing skills / experience
Manual User-facing content (Customer facing)
Journalism experience / background or story telling / research skills high preferred
Research background in HR
Training, creating training materials, knowledge on SEO works (Currently this team uses Service Now)
Writing Samples (please provide link in the resumes) - Mandatory
Minimum Skills Required :
Business / academic writing experience
Passion for all things grammar
Strong team attitude
Excellent research and analytical skills
Storytelling abilities
Interest or background in writing human resources-focused articles
Content Admin role :
The Content Admin writes informative articles relating to human resources topics for the AskHR Knowledge Library
Goal is to conduct research, collaborate with teams across the organization, and produce knowledge articles that guide Toyota team members' HR cases to resolution.
The Content Admin builds and maintains the knowledge library, finding opportunities for article creation, and conducting regular audits for article relevancy and accuracy.
The Content Admin supports the overall Toyota team member experience through clear, consistent, and concise writing.
Candidate will be well organized in thought, intuitive, and inquisitive.
Skilled in generalizing questions and broadening topics to make knowledge articles consumable for the widest audience possible.
Adept at explaining complex ideas and situations in succinct, easy-to-understand terms.
Summary of Job Responsibilities :
Writes, reviews, and revises knowledge articles to ensure compliance with AskHR content standards.
Employs excellent writing and grammatical skills with a high attention to detail.
Meets deadlines and manages projects effectively.
Upholds knowledge article standards in accordance with copywriting best practices for customer-facing content.
Revises articles based on editorial feedback and guidance.
Proofreads colleagues' work and recognizes patterns of improvement for articles and knowledge library as a whole.
Contributes to daily standup discussions concerning best practices for article creation and knowledge library growth.
Employs SEO principles so that articles are easily findable within knowledge base.
Manages the pipeline of content within the AskHR knowledge library to ensure quality and relevancy of the articles.
Communicates effectively with different groups across the organization.
Collaborates with subject-matter experts (SMEs) and relevant teams to proactively collect, edit, and create new content in alignment with AskHR voice.
Conducts research in specific topic areas and properly cites article sources.
Audits expiring content and keeps knowledge articles current.
Works closely with AskHR front line Experience Team to understand and resolve gaps in the knowledge library.
Partners with communications teams to ensure knowledge library is aligned before the communication are launched to team members.
Reads daily communications from various Client locations to develop or revise article content.
Owns a portfolio of content categories within the AskHR knowledge base. Possible categories the Content Admin will own are including but not limited to : benefits and employee total rewards, compensation, policy, career development, payroll, time reporting, etc.
Optimizes the quality, relevancy, and completeness of the content to achieve an 80% Tier 1 resolution rate within each respective category.
Serves as content advisor during periods of change within their respective categories.
Anticipates and consults with Content Owner on which categories need to be pursued or uplifted due to major upcoming change points, seasonality, or trends in Asker demand.
Supports onboarding of new SMEs and new categories.
Partners with SMEs to maintain quality and integrity of each knowledge base category as it grows.
Contributes to growth of AskHR as a service.
Utilizes understanding and experience of knowledge processes to contribute to both technical and process-based platform improvement opportunities.
Participates in discussions with Experience Team and Product Owner regarding platform enhancements.
Contributes to the upkeep and maintenance of the AskHR style guides, onboarding guides, and knowledge library audit guidelines.
Stays informed of writing standards to optimize customer-facing content for consumption on mobile and chat.