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Content specialist • phoenix az

Last updated: 1 day ago
Claims Content Specialist

Claims Content Specialist

TriWest Healthcare AlliancePhoenix, AZ
Temporary
Serves as a subject matter expert and liaison on behalf of Claims Administration.This role requires regular collaboration with TriWest cross-functional teams, Corporate Communications, and the Clai...Show moreLast updated: 28 days ago
  • Promoted
Social Media Content Creator

Social Media Content Creator

Maricopa Community College DistrictTempe, AZ, United States
Full-time +1
District Support Services Cntr.Summer Hours : Monday - Thursday, 7am-6pm.The Maricopa County Community College District is one of the largest community college systems in the nation.Home to 10 indiv...Show moreLast updated: 1 day ago
  • Promoted
Digital Content Editing Specialist

Digital Content Editing Specialist

IMemoriesScottsdale, AZ, United States
Full-time +1
Join to apply for the Digital Content Editing Specialist role at iMemories 2 weeks ago Be among the first 25 applicants Join to apply for the Digital Content Editing Specialist role at iMemories Jo...Show moreLast updated: 10 days ago
Digital Content Editing Specialist

Digital Content Editing Specialist

MediabistroScottsdale, AZ, United States
Full-time +1
Digital Content Editing Specialist.Memories 2 weeks ago Be among the first 25 applicants Join to apply for the.Digital Content Editing Specialist. Light restoration and quality assurance editing for...Show moreLast updated: 9 days ago
Content Manager

Content Manager

The Joint Corp.Scottsdale, Arizona
Full-time
Scottsdale, AZ is a public company that revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation’s largest operator, manage...Show moreLast updated: 1 day ago
Digital Content Editing Specialist

Digital Content Editing Specialist

iMemoriesScottsdale, AZ, United States
Full-time +1
Digital Content Editing Specialist.Memories 2 weeks ago Be among the first 25 applicants Join to apply for the.Digital Content Editing Specialist. Light restoration and quality assurance editing for...Show moreLast updated: 9 days ago
  • Promoted
Video Content Producer

Video Content Producer

AEGTempe, AZ, US
Full-time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Video Content Producer - Full...Show moreLast updated: 30+ days ago
  • Promoted
Content Program Management

Content Program Management

Microsoft CorporationTempe, AZ, United States
Full-time
Principal, Senior and Lead levels).To access job posting, visit website address listed.Content Program Management; Customer Experience Program Management. NPI Program Management; Technical Program ...Show moreLast updated: 18 days ago
  • Promoted
Content Specialist

Content Specialist

VirtualVocationsGlendale, Arizona, United States
Full-time
A company is looking for a Content Specialist.Key Responsibilities Write, edit, and review content for various company platforms Perform analysis and produce reports with actionable insights Co...Show moreLast updated: 4 days ago
  • Promoted
Digital Content Specialist

Digital Content Specialist

Phoenix Seminary IncScottsdale, AZ, US
Part-time
Communications and Marketing Manager.Part-Time, Non-exempt 15-20 hours / week.Phoenix Seminary's Mission is to train men and women for Christ-centered ministry for the building up of healthy chur...Show moreLast updated: 30+ days ago
Content Manager

Content Manager

The Joint ChiropracticScottsdale, AZ, US
Full-time
Quick Apply
About the Company The Joint Corp.Scottsdale, AZ is a public company that revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010.Today, it is the ...Show moreLast updated: 9 days ago
  • Promoted
Product Manager - SEO (Content)

Product Manager - SEO (Content)

AXSTempe, AZ, US
Full-time
AXS connects fans with the artists and teams they love.Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the m...Show moreLast updated: 18 days ago
Technical Writer (Content Manager)

Technical Writer (Content Manager)

CollaberaPhoenix, AZ, US
Full-time
Job Opening : Technical Writer / Content Manager.Through 12 / 31 / 2025 (Potential for extension or conversion).Show moreLast updated: 10 days ago
Content Director

Content Director

Informa Group Plc.Phoenix, AZ, US
Full-time
Informa Markets, a division within Informa, creates global platforms for industries.We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets.These are typic...Show moreLast updated: 20 days ago
Content Director

Content Director

Informa PLCPhoenix, AZ, US
Full-time
This role can be based in Boulder CO or Phoenix AZ Office.In this role, you’ll lead content for the.You’ll team up with editorial, marketing, and sales to bring new ideas to life and ensure our con...Show moreLast updated: 24 days ago
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Claims Content Specialist

Claims Content Specialist

TriWest Healthcare AlliancePhoenix, AZ
28 days ago
Job type
  • Temporary
Job description

Job Summary

Serves as a subject matter expert and liaison on behalf of Claims Administration. This role requires regular collaboration with TriWest cross-functional teams, Corporate Communications, and the Claims Subcontractors to assure Government program requirements are being communicated accurately and adhered to by all parties. The Claims Content Specialist is responsible for gathering information, validating content, and assisting in the development of (internal and external facing) claims-related communications or procedures. This includes, but is not limited to : training materials & job aids, provider communications, provider education materials, provider handbook and forms, procedural and contract change communications, and internal talking points. This role will also work closely with the Corporate Training to ensure new hire and continuous training for Claims Admin and Claims Customer Service functions remains accurate and relevant. The Claims Content Specialist’s main objectives are to ensure operational consistency and Government contract adherence, as it relates to Claims policy and procedure, across the enterprise.

Education & Experience

Required :

  • Associate's degree in a relevant field (e.g., Business Administration, Technical Writing, etc.) or equivalent work experience
  • U.S. Citizenship – if assigned to TRICARE contract
  • Must be able to receive a favorable interim and adjudicated final Department of Defense (DoD) background investigation – if assigned to TRICARE contract
  • 2 years of claims-related healthcare experience
  • Excellent written communication and / or technical writing skills, with a strong attention to detail and demonstrated results
  • Demonstrated ability to understand claims processes and translate them into well-structured communications or procedures

Preferred :

  • Bachelor's degree in a relevant field (e.g., Business Administration, Technical Writing, etc.) or equivalent work experience
  • Government claims experience
  • Key Responsibilities

  • Collaborates with department leaders, subject matter experts, and other internal partners to gather information and thoroughly understand existing processes or requirements, as well as upcoming changes.
  • Coordinates with Corporate Communications to follow established policies for the approvals of internal and external communications.
  • Maintains a clear understanding of Government contracts, as they relate to Claims processing.
  • Attends project and contract modification meetings to ensure thorough understanding of changes, processes, and timelines, so communication is executed efficiently.
  • Drafts and revises claims content related to provider-facing reference materials, forms, letters, education, and change communications.
  • Drafts and revises claims content related to enterprise operational processes, contract & procedural changes, training materials, job aids, bulletins, functional procedures, workflows, templates, and other internal communications.
  • Develops content that is clear, concise, easily understood, and appropriately formatted for the intended audience(s).
  • Effectively manages and resolves disputes about claims operational processes to assure accurate outcomes and prevent delays in timeline.
  • Communicates claims operational process changes and critical updates to the necessary stakeholders, to include enterprise staff, organizational leaders, and external audiences.
  • Works closely with organizational leaders and instructional designers to develop and update claims training curriculum for various audiences.
  • Partners with Corporate Communications and Training to finalize materials and / or communications as appropriate.
  • Completes assigned tasks within defined timelines and manages time efficiently.
  • Monitors claims performance trends to identify content gaps in training materials and procedural documents.
  • Possesses and maintains a working knowledge of assigned Government program(s).
  • Collaborates closely with Management to achieve goals and performance standards.
  • Performs other duties assigned.
  • Competencies

    Communication / People Skills : Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

    Computer Literacy : Ability to function in a multi-system Microsoft environment using Word, Outlook, Excel and PowerPoint, TriWest Intranet, the Internet, and department software applications.

    Independent Thinking / Self-Initiative : Critical thinking skills including the ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

    High Intensity Environment : Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.

    Multi-Tasking / Time Management : Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

    Organizational Skills : Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.

    Problem Solving / Analysis : Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.

    Technical Skills : Working knowledge of claims systems and other operational software applications.

    Working Conditions

    Working Conditions :

  • Works in a standard office environment
  • Occasional travel may be required – less than 10% per year
  • Extensive computer work with prolonged sitting