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Content writer Jobs in Anaheim, CA

Last updated: 20 hours ago
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CUSTOMER SUCCESS OPERATIONS LEADER

CUSTOMER SUCCESS OPERATIONS LEADER

WriterCA, United States
Full-time
Writer is the full-stack generative AI platform delivering transformative ROI for the world's leading enterprises.Named one of the top 50 companies in AI by Forbes and one of the best places to wor...Show moreLast updated: 21 hours ago
  • Promoted
Content Editor

Content Editor

VeSyncTustin, CA, United States
$25.00 hourly
Full-time
VeSync is a portfolio company with brands that cover different categories of health & wellness products.We wouldn’t be surprised if you have one of our Levoit air purifiers in your living room or a...Show moreLast updated: 3 days ago
  • Promoted
Customs Entry Writer

Customs Entry Writer

OEC GroupCerritos, CA, US
$24.00–$28.00 hourly
Full-time
We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.Established in 1981, Orient Express Container (OEC) Group is one of the top freight forw...Show moreLast updated: 8 days ago
Medical Writer

Medical Writer

LifelancerCalifornia, California, United States
$100,000.00–$150,000.00 yearly
Remote
Full-time
Quick Apply
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1...Show moreLast updated: 27 days ago
Technical Writer

Technical Writer

ICONMARemote, CA
Remote
Client is looking for an experienced technical writer to support the best software engineering teams in the world.This writer will work closely with technical leads to improve the developer experie...Show moreLast updated: 30+ days ago
  • Promoted
MEDICAL WRITER

MEDICAL WRITER

Precision Medicine GroupCA, United States
$62,500.00–$93,750.00 yearly
Full-time
Precision Medicine Group (View all jobs).Do you have something to say? Find your voice at Precision AQ! The Medical Writer will support our Market Access Clinical Services team on aspects of writin...Show moreLast updated: 1 day ago
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Content Creator

Content Creator

Eliot GroupBrea, CA, United States
Full-time
Must live in Southern California to be considered for position.Please do not apply if out of state.Eliot Group is a dynamic influencer marketing agency dedicated to bridging the gap between groundb...Show moreLast updated: 2 days ago
Technical / Content Writer Job at Nationwide Auto Services in Fountain Valley

Technical / Content Writer Job at Nationwide Auto Services in Fountain Valley

Nationwide Auto ServicesFountain Valley, CA, United States
Full-time
As one of the largest OEM services in the country, Nationwide Auto Services, Inc.Performed by the extensively trained members or the NAS team, we can customize our systems to assist you most effect...Show moreLast updated: 6 days ago
Grant Writer

Grant Writer

Orangewood FoundationSanta Ana, CA, United States
$30.00–$35.00 hourly
Full-time
Mission : To strive for equity for our youth by valuing and supporting the life they envision.Trust, Respect, Empathy, Inclusion, & Advocacy. Classification : Full Time / Hourly / Non-Exempt.Grant & ...Show moreLast updated: 6 days ago
UX Writer

UX Writer

SaltCalifornia
$55.00–$60.00 hourly
This is a hands-on writing role and requires an individual who has a passion for distilling complex requirements into elegant solutions. UX Writer, Content Designer or similar role.A deep understand...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Entry Writer, Logistics

Entry Writer, Logistics

GPACLa Habra, CA, US
Full-time
Logistics company in the area, priding themselves on their robust end to end solutions they offer, as well as reputation for excellence in the market, is seeking an Entry Writer for their team!.Thi...Show moreLast updated: 20 hours ago
Medical Writer

Medical Writer

R&D PartnersOrange County, CA
$100,000.00–$120,000.00 yearly
R&D Partners is seeking to hire a.Your main responsibilities as a.Develop Clinical, Scientific, and Regulatory documents and presentations for external scientific conferences and meetings.Research,...Show moreLast updated: 30+ days ago
Service Writer

Service Writer

The Redlands Chamber of CommerceCA, California, US
$23.00–$25.00 hourly
Full-time
The spirit of community, history, and culture all help make Redlands a great place to live, work and play.Join us in shaping your career or building your dream team – it's all within reach with the...Show moreLast updated: 6 days ago
Content Writer (UX / UI) (Canada)

Content Writer (UX / UI) (Canada)

PointClickCareRemote, CA
$75,000.00–$85,000.00 yearly
Remote
A Content Writer provides our customers with a consistent, relevant, and valuable content experience while they engage with our software. They focus on sustaining products that are already establish...Show moreLast updated: 30+ days ago
  • Promoted
CONTENT MANAGER

CONTENT MANAGER

JellyfishCA, United States
$64,000.00–$75,000.00 yearly
Full-time
At Jellyfish, we believe in the power of diverse perspectives and inclusive collaboration.We welcome individuals who excel in collaborative, varied teams and value the unique contributions that eac...Show moreLast updated: 6 days ago
  • Promoted
CONTENT MERCHANDISING ASSOCIATE

CONTENT MERCHANDISING ASSOCIATE

RokuCA, United States
$90,000.00–$108,000.00 yearly
Full-time
Teamwork makes the stream work.Roku is changing how the world watches TV.Roku is the #1 TV streaming platform in the US and Mexico, and we've set our sights on powering every television in the worl...Show moreLast updated: 4 days ago
Medical Writer

Medical Writer

GrifolsRemote, CA
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1...Show moreLast updated: 30+ days ago
Grant Writer

Grant Writer

MediabistroSanta Ana, CA, United States
$30.00–$35.00 hourly
Full-time
Mission : To strive for equity for our youth by valuing and supporting the life they envision.Trust, Respect, Empathy, Inclusion, & Advocacy. Classification : Full Time / Hourly / Non-Exempt.Grant & ...Show moreLast updated: 6 days ago
  • Promoted
Content Writer

Content Writer

VirtualVocationsAnaheim, California, United States
Full-time
A company is looking for a Content Writer.Key ResponsibilitiesCreate innovative and effective digital content for webpage and email marketingDevelop content that is clear, concise, and easy to navi...Show moreLast updated: 7 days ago
Content Writer - DeFi

Content Writer - DeFi

Crypto RecruitCALIFORNIA
The individual will be responsible for creating content on different platforms.We are looking for candidates who have relevant technical and creative writing skills that are relevant to the crypto ...Show moreLast updated: 30+ days ago
CUSTOMER SUCCESS OPERATIONS LEADER

CUSTOMER SUCCESS OPERATIONS LEADER

WriterCA, United States
21 hours ago
Job type
  • Full-time
Job description

About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world's leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L'Oreal, Mars, Salesforce, and Vanguard to transform the way they work.

Writer's fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges. Our suite of development tools is powered by Palmyra - Writer's state-of-the-art family of LLMs - alongside our industry-leading graph-based RAG and customizable AI guardrails.

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work.

About the role :

The Customer success operations leader will be a key leader in our GTM Operations team. They will help the Customer Success (CS) organization realize its vision of helping customers use generative AI applications that create meaningful business value. This role will directly partner with the VP of Customer Success to design and execute operational strategies, processes, and systems that support the full customer lifecycle-from onboarding to renewal and growth.

You will own and drive the success of strategic initiatives, organizational design, customer journey orchestration, and operational tools. By leveraging your analytical and operational expertise, you'll forecast future needs, enhance customer experience, and optimize team performance. As a member of the CS leadership team, you will play a pivotal role in shaping and executing the CS strategy.

Your responsibilities

Strategic planning and organizational design

  • Partner with CS leadership to establish and align an annual fiscal plan with organizational goals.
  • Design the structure, roles, responsibilities, and KPIs for the CS organization.
  • Forecast headcount, capacity, and territory planning to ensure alignment with corporate growth targets.

Customer journey optimization

  • Lead initiatives to refine the customer journey, driving adoption, satisfaction, and improved GRR & NRR.
  • Determine the timing and content of CSM touchpoints to improve customer outcomes.
  • Develop and operationalize customer health score strategies, including automation and digital success motions.
  • Data analysis and reporting

  • Track and analyze key performance indicators, including NRR / GRR, through executive-facing dashboards and decks.
  • Collaborate with the Analytics team to uncover insights that inform CS strategy and actions.
  • Monitor leading indicators of renewal and upsell opportunities, providing actionable recommendations to the team.
  • Process and technology enablement

  • Evaluate, implement, and manage software that enhances the CS organization's efficiency and effectiveness.
  • Collaborate cross-functionally with Revenue Ops, GTM Systems, Analytics, Product, and Finance to align data and systems.
  • Translate technology and data requests into concrete requirements and solutions.
  • Team collaboration and project management

  • Serve as the unofficial chief of staff to the VP of Customer Success driving all cross functional initiatives and projects forward.
  • Partner with leadership to ensure seamless communication, prioritization, and execution of strategic goals.
  • Manage 1 CS Operations Manager with goal of continuing to grow the team as the business scales.
  • Is this you?

  • 7+ years in GTM operations (Sales, Customer Success, Services, or Support).
  • Deep knowledge of SaaS business models, customer lifecycle metrics, and best practices.
  • Proven expertise in Salesforce, Google Sheets / Excel, and business intelligence tools.
  • Familiarity with leading SaaS GTM technologies.
  • Strong analytical, project management, and process design capabilities.
  • Exceptional communication skills for senior executive audiences.
  • High intellectual curiosity and a proclivity to lean into a new subject matter
  • A trusted advisor and partner for all levels of the organization
  • Intrinsically motivated : you set the highest possible bar for what you build and ship
  • Proficiency in navigating ambiguous situations and implementing first-principles thinking.
  • An eye for spotting an opportunity, intuition for determining which ones to prioritize, and courage to follow through
  • Possesses humility - no work is too trivial if it's impactful
  • Resilient and open to honest (and kind) feedback; tough skin
  • Self-aware and committed to learning the why for both successes and failures
  • Experience managing and building relationships across multiple departments and stakeholder levels
  • A natural affinity to our values of connect, challenge, own
  • Tech stack

  • We rely heavily on Salesforce as our source of truth. These are some of the tools we use across teams :
  • Marketing : Hubspot, 6Sense, Leandata

  • Sales : Apollo, LinkedIn, RevOps, Gong, CaptivateIQ
  • Customer success : Vitally, Airtable
  • Business Intelligence : Omni, Hightouch,
  • Curious to learn more about who we are and how we operate? Visit us here

    Benefits & perks (US Full-time employees)

  • Generous PTO, plus company holidays
  • Medical, dental, and vision coverage for you and your family
  • Paid parental leave for all parents (12 weeks)
  • Fertility and family planning support
  • Early-detection cancer testing through Galleri
  • Flexible spending account and dependent FSA options
  • Health savings account for eligible plans with company contribution
  • Annual work-life stipends for :
  • Home office setup, cell phone, internet

  • Wellness stipend for gym, massage / chiropractor, personal training, etc.
  • Learning and development stipend
  • Company-wide off-sites and team off-sites
  • Competitive compensation, company stock options and 401k
  • Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.