Content writer Jobs in Tempe, AZ

Job Description

Job Description

LOOKING FOR ONLY CURRENT ARIZONA RESIDENTS

City of Phoenix - IT - Technical Writer - 151671 (Hybrid)

Closing Date : 11 / 26 / 2025

Hybrid - 2 days a week in office

OVERVIEW

The City of Phoenix seeks a Technical Writer to join its growing staff of security professionals in the Information Security Office [ISO] Division of the Information Technology Services Department.

The primary objective is to analyze information required for Policy Planning and Design; the development or updating policies, standards, and standard operating procedures, as well as website content, reports, metrics, training material, brochures etc.

This will be accomplished by consulting with management, engineering and technical staff as well as subject-matter experts to gain an understanding of the citys information security services.

The technical writer will then utilize standard templates and translate this information into user-friendly, engaging content.

The Technical Writer will be responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team.

This documentation must be simple and clear so that it can be easily understood by every employee. They must also be comprehensive and able to address questions or situations that may arise.

The core responsibilities for the position are as follows :

Prepare, review, revise, and maintain technical documents, policies, standards, standard operating procedures, and other information security content to include software and systems engineering, system operations, testing, and user documentation.

Gather and analyze technical and product information from various sources to document new or changing product functionality.

Write, format, edit, review, and proof procedural and technical information for technical and nontechnical users.

Assist in planning, scheduling, and tracking documentation work to meet release and deliverable dates.

MINIMUM QUALIFICATIONS

3-5 years of technical writing experience

1 -3 years in the information security field.

3 years experience writing information technology policies, standards, and standard

operating procedures.

Bachelors degree in computer science, math, electronic systems engineering or

relevant experience in a related technical field.

Other combinations of experience and education that meet the minimum qualifications

may be substituted.

PREFERRED QUALIFICATIONS The minimum qualifications listed above, plus :

NIST, CIS, PCI DSS framework knowledge.

5-10 years of experience with advanced Microsoft tools

Security + or other leading nationally recognized information security certifications.

IDEAL CANDIDATE

Highly organized

A self-starter / self-directed individual contributor

Ability to easily work in a team environment

Ability to easily synthesize technical data

Excellent time management skills

Consistently validates to ensure accurate deliverables

Great attention to detail

Excellent written and verbal communication skills

Keen understanding of business etiquette and protocol

Works well under pressure

Excellent interpersonal skills and ability to work cooperatively with other city staff across multiple technical domains and teams

Flexible work from home options available.