Contract driver Jobs in Chandler, AZ

Duties :

• Responsible for facilitating the product return and replacement process. Provides support to the department, RMA Production Control and Vendor Returns with RMA research, administrative tasks, training, and process improvements.
• Respond to and process RMA requests, including issuing credits to customers; system research and contacts Sales for issue resolution; enters outbound sales orders to return product to customer and charges appropriately.
• Monitors repair parts pool for customer engagements; customer contact for Post-Production Services' warranty programs, etc.
• Investigates / researches for root cause and processes defective and nonconforming product.
• Follow up with vendor returns group to expedite returned product with supplier; supplies data to supplier quality for trends in returned product.
• Investigate and resolve resale / costing issues by working with finance, as needed.
• Reports RMA issuance and Vendor returns metrics.

Skills :

Education : Typically requires a 2 year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.

Required Skills : METRICS,WARRANTY,FINANCE,PRODUCTION CONTROL,SALES ORDERS,

Additional Skills : PROCESS IMPROVEMENTS,ADMINISTRATIVE TASKS,

Minimum Degree Required : Completed High School (Diploma or GED)

Hours Per Day : 8.00

Hours Per Week : 40.00

Languages : English( Speak, Read, Write )

Department : Branch Services : 6066

Job Category : Light Industrial