Controls engineer Jobs in Charlotte, NC

Job Title:

• Controls Application Engineer Operating Company: AIR Carolinas Job Location: Charlotte, NC FLSA Status: Exempt Salary Range: $76-122k About : AIR Carolinas – A member of the AIR Control Concepts family.
• AIR Carolinas is a leading manufacturers’ representative providing HVAC equipment, controls, service, and aftermarket solutions across North and South Carolina.
• Formerly Insight Partners, Hahn Mason, and Faulkner Haynes, we’ve united to deliver greater expertise, efficiency, and customer-focused solutions. AIR Carolinas is proud to be part of the AIR Control Concepts family, expanding our reach and strengthening our capabilities across the HVAC industry.
• This partnership allows us to provide even greater value to our customers by combining our trusted local expertise with the broad support, resources, and innovation of a larger organization.

While our name and team remain the same, our commitment to quality service is now backed by an even stronger foundation. Check out our website:

• AIR Carolinas | HVAC Equipment, Parts, Service & Solutions Across NC & SC Job Description: The Controls Application Engineer designs software programs for controls related to a specific HVAC system to improve functionality.
• This position provides technical advice and expertise on specific controls to support our internal/external customers.
• The Controls Application Engineer frequently assesses the functionality of the program to maximize the unit’s capability to the customer’s satisfaction.
• The Controls Application Engineer may supervise and coordinate the activities of the Controls Team.

Essential Duties and Responsibilities:

• The requirements listed below are representative of the knowledge, skill, and/or ability, and physical demands required.
• Gathers information from customers on their needs and designs and develops a software program for controls that match their needs.
• Assures the program continues to work properly, while making recommendations for future testing, upgrades and maintenance.
• Frequently dials in through a cradle point to troubleshoot issues.
• Confers with Service & Controls Leadership to develop methods and procedures to increase productivity, sales, expand markets, and promote business.
• Works directly with the Service Coordinator and/or Project Manager, providing guidance when needed as scheduling, invoicing and billing issues arise.
• Provides technicians with assistance in performing difficult or complicated duties.
• Attends company meetings to exchange product information and coordinate work activities with other departments.
• Coordinates safety training and professional development for the Team.
• Performs all other duties as assigned.

Competencies:

• Computer Skills – Needs to be highly knowledgeable about how to use computers and software.
• Programming is a huge part of the job, making it important for them to know how to program and code.
• Time Management- Uses time effectively and efficiently.
• Values time.
• Concentrates efforts on the more important priorities.
• Gets more done in less time than others.
• Can attend to a broader range of activities.
• Quality Management- Provides the highest quality products and services which meet the needs and requirements of internal and external customers.
• Commits to continuous improvement through empowerment and management by data, open to suggestions and experimentation.
• Active Listening - Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Managing Customer Focus- Promotes customer focus.
• Establishes customer service standards.
• Provides training in customer service delivery.
• Monitors customer satisfaction.
• Develops new approaches to meeting customer needs.
• Curiosity – Innovative and always trying to figure out how things work.
• Exploring new technologies and developing their own is a central part of the job.
• Problem solver.
• Organization- Marshals resources (people, funding, material, support) effectively and efficiently.
• Can orchestrate multiple activities at once to accomplish a goal.
• Arranges information and files in a useful manner.
• Communication- Ability to communicate orally and in writing, with clarity and good effect with management, customers staff, vendors, etc.
• Understands clearly and quickly when instructions or orders are received.
• Uses judgment about what information is important and what is not, and what should be communicated, how, to whom and when.
• Strategic Thinking- Refers to the ability to solve difficult problems with effective solutions.
• Ability to resolve common inquiries and complaints.

Experience and Requirements:

• 2- or 4-year degree from an accredited trade school, college, or university preferred Minimum 5 years of leadership experience Programming knowledge and certifications with Tridium/Niagara, CPT, Reliable, KMC, etc. a plus Configuration knowledge of AAON Controllers, etc. a plus Valid in-state Driver’s License and clean driving record required.
• Carrier requirements are 21 years of age with a minimum of 3 years driving experience.
• Extensive travel is required with occasional overnight stays.

Physical Demands/Work Environment:

• While performing the duties of this job, the individual must be able to remain in a stationary position for 60 percent of the time while operating their computer and performing office work.
• The individual needs to frequently move about inside tight and cramped space.
• They constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, fax machine, and computer.
• They must be able to exchange accurate information with customers and others in the office while interacting.
• The employee must regularly lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds.
• The individual must be capable of reviewing their work for errors and making adjustments as necessary.
• This position works in various settings, with some outdoor exposure during the day.
• The noise level in the work environment is usually low to moderate.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Some travel is required.

NOTE:

• This job description is not intended to be all-inclusive.
• Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Benefits:

• We offer a competitive and comprehensive benefits package, including: Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
• Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
• Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
• Professional Development – Ongoing training opportunities and support for continuing education.
• Company Perks – Uniforms, vehicle and phone (as applicable), and a supportive team environment that values your expertise.
• Referral Bonus Program – Earn bonuses for referring qualified technicians who join our team.
• The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment.
• Employment decisions are based on business needs and qualifications. The Company complies with disability laws and provides reasonable accommodations to qualified individuals. Powered by JazzHR