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General Dynamics Information TechnologyTampa, Florida, United States of America
11 days ago
Job type
Full-time
Job description
GDIT is looking for a Technical Writer for the USCENTCOM CITS Program in Tampa, FL. The appropriate candidate will produce professional technical and contractual documentation across the program.
Duties and Responsibilities :
Develops, updates, and maintains technical documentation, user guides, and how-to materials to assist users across the CITS Enterprise
Creates staff packages and provides documentation including white papers, information papers, decision papers, point papers, PowerPoint presentations, spreadsheets, databases, SharePoint, training packages, policy, and guidance within DoD policy to facilitate USCENTCOM objectives and intent
Creates Deliverables for contractual purposes, assists with editing and professionalizing management and engineering documents, technical reports, help documents, Quick Reference Guides (QRGs), Technical Portal User Guides, and administrative guides and documents
Documents the results of cyber and hardware testing and other technical reports
Organizes and presents technical information in a clear and concise manner, tailored to the intended audience (developers, end-users, stakeholders, etc.)
Ensures documentation adheres to established style guides, standards, and templates, and maintain a consistent writing style across various materials
Collaborates with the training team to develop and update training materials, tutorials, and other knowledge resources for end-users
Contributes to the development and maintenance of a document repository and knowledge management system to facilitate easy access and retrieval of technical documentation
Supports project managers in tracking documentation deliverables, milestones, and deadlines, and ensure timely completion of all documentation tasks
Education and / or Certifications :
Required :
Bachelor’s Degree plus 5 years of experience in technical documentation, quality assurance, control, management, or IT service management (significant education, training, and experience may be accepted in lieu of degree)
Desired :
ITIL 4 Foundation Certification or Higher
Required Skills :
Proven experience as a Technical Writer, preferably in a DevSecOps or similar technology-focused environment
Strong attention to detail, with the ability to consistently deliver high-quality documentation on time
Strong problem-solving and critical-thinking skills, with the ability to quickly grasp and explain complex technical concepts
Strong collaboration and interpersonal skills, with the ability to work effectively in a team-oriented, customer-focused environment
Must be a self-starter, strong leader, and be able to work independently with little supervision
Experience with Microsoft Office Suite (Word, PowerPoint, Excel, etc.) or other word-processing and desktop publishing software applications
Desired Skills :
Experience with USCENTCOM and be familiar with its mission
Knowledge of USCENTCOM’s products and services, customer requirements, purpose and structure of required documentation, and end user’s level of understanding
Clearance and Travel Requirements :
Active Secret Clearance required
10% or less travel
WHAT GDIT CAN OFFER YOU :
K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology and the ability to make a real impact on the world around you.