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Technical Writer
Cleo ConsultingDenver, Colorado, USA- Full-time
Client : State of CO / OIT
Job ID :
Job Title : Technical Writer
Location : 601 E. 19th Avenue Denver Colorado 80203
Estimated Duration : 12 / 02 / 2024 06 / 30 / 2025
Remote Candidate must be local
Description
The IT Technical Writer will be responsible for the following :
- Communication and Document Development
- Create update and maintain application website and programrelated documentation including work instructions and process flows.
- Work with relevant stakeholders and technical owners to generate documents or revise / update previously published documents as necessary.
- Update document repositories and document naming convention for standardization.
- Review format and proofread technical procedure documents; provide completed documents to OIT or agency customers for final review and approval.
- Produce highquality documentation that is appropriate for its intended audience.
- Document procedures use cases requirements and technical designs.
- Create process flows networking and infrastructure diagrams.
- Create and edit documents and diagrams using Google or Microsoft applications such as Word Visio and PowerPoint and / or their Google equivalents.
- Work collaboratively with a team of analysts developers engineers and other IT security professionals.
- Work with contributors to resolve content issues or gaps.
- Create and / or organize material and complete writing assignments according to specified standards regarding order clarity conciseness style and terminology.
- Work directly with business and system subject matter experts (SMEs) to ensure communication to OIT and agency customer stakeholders accurately reflect current policies and procedures and uptodate business and system processes.
- Develop documentation that translates source materials of a technical nature into userfriendly language without compromising the accuracy and completeness of the translated source materials.
Knowledge Building
Qualifications
Education and Experience :
Bachelors degree : A bachelors degree in English journalism communications technical writing computer science or a related field is often preferred. However equivalent experience combined with strong writing skills may be considered.
Proven experience : Minimum of three years of demonstrable experience in technical writing preferably in an IT environment (e.g. user manuals; online help; white papers; training materials; system administration guides; network security database documentation; release notes; process documentation; API documentation).
Skills and Knowledge :
Preferred :