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Crm administrator Jobs in Saint Paul, MN

Last updated: 16 hours ago
  • Promoted
Director of Loyalty and CRM

Director of Loyalty and CRM

Dairy Queen CorporationMinneapolis, Minnesota, US
Full-time
Since 1940, Dairy Queen has been one of the world’s best known and loved brands.Based in Minneapolis, MN, International Dairy Queen Inc. IDQ), is the parent company of American Dairy Queen Corporati...Show moreLast updated: 16 days ago
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Service Administrator

Service Administrator

Fairbanks ScalesSaint Paul, MN, US
Full-time
The Service Administrator position provides administrative and customer service support to Customer Service Center(s).Answers incoming phone calls and direct calls to the appropriate party.Handles ...Show moreLast updated: 9 days ago
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CMDB Administrator

CMDB Administrator

The Hagerty Group, LLCMinneapolis, MN, United States
Full-time
A company is looking for a CMDB Administrator to manage and maintain the Configuration Management Database (CMDB).Key ResponsibilitiesMaintain the CMDB by ensuring accurate identification, document...Show moreLast updated: 16 hours ago
Cultural Resources Management (CRM) Specialist

Cultural Resources Management (CRM) Specialist

MerjentMinneapolis, MN, USA
$78,000.00–$108,000.00 yearly
Full-time
Quick Apply
Merjent) is seeking a full-time Cultural Resources Management (CRM) Specialist to manage the cultural, historical, and archaeological resources component of federal and state regulated projects for...Show moreLast updated: 6 days ago
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Platform Administrator

Platform Administrator

Noblesoft TechnologiesMinneapolis, Minnesota, USA
Full-time
Manage and maintain Azure subscriptions resource groups and virtual networks.Configure and administer Databricks workspaces clusters and notebooks. Manage Snowflake accounts databases warehouses and...Show moreLast updated: 13 days ago
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Scheduling Administrator

Scheduling Administrator

Advanced Oral Surgery & PeriodonticsSaint Paul, MN, United States
Full-time
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, t...Show moreLast updated: 2 days ago
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Salesforce Developer, CRM

Salesforce Developer, CRM

American Public MediaSaint Paul, MN
$120,000.00–$155,000.00 yearly
American Public Media is a non-profit, public media organization serving a national radio audience of 19 million and a digital audience of 2 million, which includes over 200,000 donors.Paul, Minnes...Show moreLast updated: 12 days ago
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Microsoft D365 CRM, Director

Microsoft D365 CRM, Director

PwCMinneapolis, MN, United States
$148,000.00–$317,000.00 yearly
Full-time
A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynami...Show moreLast updated: 9 days ago
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Logistics Administrator

Logistics Administrator

Insight GlobalInver Grove Heights, MN, US
$22.00–$27.00 hourly
Full-time
The role involves supporting the scheduling and logistics analysis for the movement of NGLs (Natural Gas Liquids) from various sources to terminals, ensuring timely, dependable, and cost-effective ...Show moreLast updated: 3 days ago
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SERVICES ADMINISTRATOR

SERVICES ADMINISTRATOR

Securitas Electronic SecurityMN, United States
Full-time
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.More than 13,000 colleagu...Show moreLast updated: 4 days ago
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Systems Administrator

Systems Administrator

Minnesota Council of NonprofitsMinneapolis, Minnesota, US
$75,000.00–$78,000.00 yearly
Full-time
Apply fast, check the full description by scrolling below to find out the full requirements for this role.Hybrid - 1-2 days per week in either of our Minneapolis offices. Join Our Dynamic Informatio...Show moreLast updated: 23 hours ago
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System Administrator

System Administrator

Hollstadt ConsultingMinneapolis, MN, US
$77.22–$100.98 hourly
Full-time
January 27, 2025 – December 31, 2026.Minneapolis, MN (Onsite / Hybrid, 2 days / week with Tuesdays required).Hollstadt offers medical, dental, vision, life insurance, short-term disability, long-term d...Show moreLast updated: 3 days ago
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Firm Administrator

Firm Administrator

Robert HalfMinneapolis, MN, United States
Full-time
Exciting opportunity for a Firm Administrator in Minneapolis, MN! The successful candidate will be an integral part of our client's leadership team, overseeing various facets of firm operations fro...Show moreLast updated: 13 days ago
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CRM Coordinator

CRM Coordinator

VirtualVocationsSaint Paul, Minnesota, United States
Full-time
A company is looking for a CRM Coordinator to lead email and SMS campaign efforts and provide data-driven insights.Key ResponsibilitiesCollaborate with brand marketing to create targeted channel ex...Show moreLast updated: 11 days ago
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CRM Cloud Solutions Architect

CRM Cloud Solutions Architect

SogetiMinneapolis, MN, United States
Full-time
Sogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions ar...Show moreLast updated: 9 days ago
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CRM Cloud Solutions Architect

CRM Cloud Solutions Architect

CapgeminiMinneapolis, MN, United States
Full-time
Sogeti is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management and High-Tech Engineering. Sogeti offers cutting-edge solutions ar...Show moreLast updated: 9 days ago
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CAMPUS ADMINISTRATOR

CAMPUS ADMINISTRATOR

EbenezerMinneapolis, MN, United States
Full-time
Empower Lives and Lead with Purpose!.Are you a visionary leader with a passion for creating meaningful impact?.We are seeking an exceptional Campus Administrator to join our team at.Minneapolis, MN...Show moreLast updated: 4 days ago
CRM Sales Executive

CRM Sales Executive

Eide BaillyMinneapolis, MN, US
$95,000.00–$135,000.00 yearly
Full-time
Phoenix AZ, Salt Lake City UT, or Minneapolis MN.Remote (candidates must physically reside in one of the above regions for local travel / business development expectations).Eide Bailly is a business ...Show moreLast updated: 30+ days ago
Director of Loyalty and CRM

Director of Loyalty and CRM

Dairy Queen CorporationMinneapolis, Minnesota, US
16 days ago
Job type
  • Full-time
Job description

Since 1940, Dairy Queen has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and more than 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire.

Before applying for this role, please read the following information about this opportunity found below.

Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges.

Job Description

Join Dairy Queen, one of the most iconic brands in the Quick Service Restaurant (QSR) space, as we continue to innovate and elevate our digital presence. Dairy Queen is seeking a strategic, results-driven leader to join our Marketing team as the Director of Loyalty and CRM. This role will drive the overall strategy and execution of Dairy Queen’s loyalty program and CRM initiatives, creating meaningful, data-driven experiences that enhance customer engagement, increase lifetime value, and grow brand loyalty. The Director of Loyalty and CRM will lead the development and optimization of Dairy Queen’s digital marketing and loyalty efforts, partnering closely with cross-functional teams to deliver best-in-class customer experiences across all channels.

Loyalty & CRM Strategy and Execution

  • Develop and execute a comprehensive loyalty and CRM strategy that aligns with Dairy Queen’s business goals to enhance brand loyalty, drive incremental guest behavior, and grow program enrollment.
  • Create a seamless end-to-end customer experience for Dairy Queen’s loyalty program across all digital touchpoints, including the app, website, email, and in-store activations, ensuring consistent program branding and campaign execution.
  • Leverage data insights to create segmented and personalized campaigns that drive program growth and increase guest frequency.
  • Implement a data-driven approach to segment and personalize messaging across digital channels (email, SMS, push notifications), delivering tailored, relevant experiences that engage customers and drive incremental visits.
  • Develop multi-year roadmaps for loyalty and CRM initiatives, setting clear objectives and KPIs to guide long-term strategy, while optimizing current performance.
  • Manage the loyalty marketing calendar and go-to-market activities to drive consistent execution of program promotions across channels.
  • Monitor and analyze campaign performance data, providing actionable insights and recommendations to optimize loyalty and CRM efforts.

Cross-Functional Leadership & Collaboration

  • Partner with internal teams, including Marketing, IT, Operations, and Franchise Support, to align on loyalty program strategies and ensure flawless execution.
  • Serve as a key liaison to the franchisee community, leading training and education efforts on loyalty and CRM best practices.
  • Manage relationships with external vendors and agencies, overseeing contract negotiations, performance evaluations, and the integration of vendor solutions into broader marketing strategies.

    • Insights & Reporting

  • Utilize consumer insights and analytics to measure program effectiveness, identify areas for improvement, and inform strategic decisions.
  • Develop and present detailed reports to leadership, highlighting program performance and recommending data-informed actions for continuous improvement.
  • Implement a test-and-learn approach to optimize the loyalty and CRM program, ensuring Dairy Queen remains at the forefront of digital innovation.

    • Qualifications

  • Bachelor’s degree in marketing, business, or a related field; MBA preferred, or equivalent combination of work experience and education.
  • 8+ years of experience in loyalty, CRM, or digital marketing, with a focus on developing and implementing large-scale programs.
  • Strong experience in retail, QSR, or CPG industries preferred.
  • Proven track record of leading cross-functional teams and managing complex, multi-channel marketing initiatives.
  • Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.
  • Advanced analytical skills with the ability to translate complex data into actionable insights and business strategies.
  • Proficiency with CRM tools and platforms (e.g., Braze) and an understanding of data management and mar-tech solutions.
  • Highly collaborative, entrepreneurial, and adaptable, with the ability to thrive in a fast-paced, dynamic environment.
  • Strategic Vision : Ability to develop and execute a long-term vision for Dairy Queen’s loyalty and CRM programs, balancing short-term wins with long-term goals.
  • Data-Driven Decision Making : Strong analytical mindset, utilizing data to guide strategy and measure success.
  • Collaboration & Influence : Effective at leading cross-functional teams and managing multiple stakeholders.
  • Customer-Centric Mindset : Passionate about creating meaningful experiences that build brand loyalty and enhance customer relationships.

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