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Crm developer Jobs in Sunnyvale, CA

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Crm developer • sunnyvale ca

Last updated: 16 hours ago
CRM Lead

CRM Lead

Nityo InfotechMilpitas, CA, United States
Full-time
Quick Apply
Role : CRM Lead Location : Milpitas, CA Duration : Contract<...Show moreLast updated: 5 days ago
Data Analyst, CRM

Data Analyst, CRM

Wilson Sonsini Goodrich & RosatiPalo Alto
Full-time
Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide.We represent companies at every stage of development, from entrepreneurial start-ups...Show moreLast updated: 30+ days ago
  • Promoted
PRINCIPAL CRM BUSINESS SYSTEMS ANALYST

PRINCIPAL CRM BUSINESS SYSTEMS ANALYST

Intapp, Inc.Palo Alto, CA, United States
Full-time
Principal CRM Business Systems Analyst page is loaded.Principal CRM Business Systems Analyst.Apply remote type Hybrid (Partially Remote) locations Palo Alto, CA Remote (United States) time type Ful...Show moreLast updated: 30+ days ago
  • Promoted
CRM and Life Cycle Marketing Manager

CRM and Life Cycle Marketing Manager

DeWinter GroupMountain View, CA, United States
Full-time
CRM And Lifecycle Marketing Manager.Understand key drivers in campaign workflow to achieve ambitious engagement, retention, and reactivation goals. Identify gaps in current workflow and devise actio...Show moreLast updated: 26 days ago
  • Promoted
CRM PROJECT MANAGER

CRM PROJECT MANAGER

Adecco USACupertino, CA, United States
Full-time
Adecco is assisting a local client in recruiting for a CRM Project Manager opportunity in Cupertino, CA.This is an excellent opportunity to join a globally recognized and innovative company in the ...Show moreLast updated: 3 days ago
Director of CRM

Director of CRM

RosendinSan Jose, CA
Full-time
Quick Apply
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin.Enjoy a true sense of ownership as you work with a proven industry leader on some of...Show moreLast updated: 30+ days ago
Salesforce CRM Applications Manager

Salesforce CRM Applications Manager

IllumioSunnyvale, California
Full-time
This role will be onsite at Sunnyvale HQ 3 days a week.Salesforce CRM Applications Manager .We are looking for a Salesforce CRM Manager to join our Business Applications team and lead our Salesforc...Show moreLast updated: 30+ days ago
CRM Lead

CRM Lead

Info Way SolutionsSan Jose, CA, United States
Full-time
Position : CRM lead with Oracle Service CloudLocation : Remote or Santa Clara, CAContactJob expectation : Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and i...Show moreLast updated: 18 days ago
CRM Senior Analyst

CRM Senior Analyst

IDTSan José, , ,
Full-time
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey.We are industry leaders in prepaid communication and payment services and one of the large...Show moreLast updated: 20 days ago
Senior Staff Engineer - CRM

Senior Staff Engineer - CRM

GEICOSan Jose, CA
Full-time
GEICO is seeking an experienced Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms, and applications. You will help drive our insurance business transfor...Show moreLast updated: 30+ days ago
  • Promoted
CRM Territory Manager - Fremont / San Jose

CRM Territory Manager - Fremont / San Jose

Boston ScientificSan Jose, CA, US
Full-time
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance.At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams ...Show moreLast updated: 23 days ago
  • Promoted
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Blackbaud CRM Specialist

Blackbaud CRM Specialist

VirtualVocationsSan Jose, California, United States
Full-time
A company is looking for a Blackbaud CRM Specialist to support the migration from Blackbaud CRM to Salesforce + ascend.Key Responsibilities Serve as the subject matter expert on BBCRM functionali...Show moreLast updated: 16 hours ago
  • Promoted
PRINCIPAL CRM BUSINESS SYSTEMS ANALYST

PRINCIPAL CRM BUSINESS SYSTEMS ANALYST

IntappPalo Alto, CA, United States
Full-time
Employer Industry : Technology Solutions Provider.Why consider this job opportunity : .Competitive base salary plus variable compensation and equity. Generous paid parental leave, including adoptive le...Show moreLast updated: 30+ days ago
Senior CRM Solutions Associate

Senior CRM Solutions Associate

InnovaccerRemote-USA
Remote
Full-time
The senior associate role is a trusted advisor to our healthcare system and services customers, ensures successful product deployments, and manages ongoing customer relationships to support the ado...Show moreLast updated: 30+ days ago
  • Promoted
CRM Services Manager

CRM Services Manager

Cooley LLPPalo Alto, CA, United States
Full-time
Cooley is seeking a CRM Services Manager to join the.Technology Platforms and Applications.Cooley Technology embraces a culture of customer service excellence, and all members of the department are...Show moreLast updated: 17 days ago
Senior CRM Analyst

Senior CRM Analyst

Live Nation Worldwide, Inc.Remote, California,
Remote
Full-time
The Senior CRM Analyst will perform analyses and deliver insights and recommendations to business leads and CRM strategists to inspire and execute fan-centric marketing programs that will contribut...Show moreLast updated: 30+ days ago
Principal CRM+ERM Architect

Principal CRM+ERM Architect

Western DigitalMilpitas, CA, US
Full-time
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company o...Show moreLast updated: 30+ days ago
  • Promoted
Microsoft Dynamics 365 CRM Functional Business Analyst

Microsoft Dynamics 365 CRM Functional Business Analyst

Syntricate TechnologiesSan Jose, CA, US
Full-time
Participate in weekly Production deployment validation and deployment in Salesforce and MS Dynamics 365 environment.Install and upgrade packages as required in Salesforce and MS Dynamics 365 enviro...Show moreLast updated: 30+ days ago
SAP CRM

SAP CRM

ReqRouteSan Jose, CA, US
Remote
Full-time
Dear candidate,We have a following opportunity for you.Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after...Show moreLast updated: 30+ days ago
People also ask
CRM Lead

CRM Lead

Nityo InfotechMilpitas, CA, United States
5 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Role : CRM Lead

Location : Milpitas, CA

Duration : Contract

Skill : Genesys Cloud CX, Oracle Service Cloud

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.

Job expectation :

  • Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.
  • Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.
  • Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.
  • Analyze business requirements and translate them into system design, workflow automation, and customer service logic.
  • Guide the configuration of workspaces, workflows, rules, and service queues in Oracle Service Cloud.
  • Oversee Genesys Architect flow designs, omnichannel setup, and telephony routing logic.
  • Troubleshoot system issues and support continuous improvement of CRM and contact center platforms.
  • Coordinate data synchronization between Oracle Service Cloud and other systems (e.g., ERP, Knowledge Base, Reporting).
  • Train and mentor client-side users and IT staff on new features, best practices, and incident management.
  • Ensure adherence to security, compliance, and data privacy requirements (e.g., GDPR, HIPAA)

Required Skills

  • 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (RightNow).
  • 3+ years of hands-on experience with Genesys Cloud CX, including IVR, ACD, and digital channels.
  • Proven expertise in telephony systems integration (VoIP, SIP trunking, SBCs, PBX).
  • Solid understanding of customer service operations and CRM / contact center best practices.
  • Strong communication, stakeholder management, and onsite leadership skills.
  • Ability to create detailed functional and technical documentation.
  • Experience managing projects in cross-functional enterprise environments
  • Preferred Skills :

  • Genesys and Oracle certifications (e.g., Oracle B2C Service Certified, Genesys Cloud Certified Professional).
  • Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
  • Experience with middleware / integration tools (e.g., MuleSoft, Oracle Integration Cloud).
  • Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).