Essential Duties and Responsibilities.Directly manage and mentor CRM Administration team members, providing coaching, performance feedback, and professional development opportunities.Set team goals...Show moreLast updated: 1 day ago
Vice President Of Tech Delivery For Enterprise Crm Solutions.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.Whether we...Show moreLast updated: 20 days ago
Promoted
New!
CRM Architect
Columbus McKinnonCharlotte, NC, United States
Full-time
The CRM Architect / Manager provides strategic leadership in customer relationship management, initially focusing on architecting and optimizing Salesforce systems and processes.As the role evolves, ...Show moreLast updated: 6 hours ago
Manager, Salesforce CRM (Operational Lead)
ApryseNorth Carolina - Charlotte, Charlotte, NC, US
Remote
Full-time
Manager of Salesforce CRM (Operational Lead).Salesforce expertise, can oversee day-to-day activity, and has the aptitude to grow into a broader leadership role.
Salesforce Admin function : Executing ...Show moreLast updated: 3 days ago
CRM Analyst
Charlotte FCCharlotte, NC, United States
Full-time
Business Strategy & Analytics (BSA).Charlotte Football Club is the Major League Soccer Club in the Carolinas.The Club’s mission is to be a unifying force that is bigger than one city and encour...Show moreLast updated: 30+ days ago
Senior CRM Manager
VirtualVocationsCharlotte, North Carolina, United States
Full-time
A company is looking for a Senior CRM Manager I to lead a team focused on enhancing customer loyalty and engagement through multi-channel marketing initiatives.
Key Responsibilities Identify busin...Show moreLast updated: 30+ days ago
Promoted
CRM Operations Manager
Charlotte StaffingCharlotte, NC, US
Full-time +1
The Manager CRM Operations will lead the day-to-day management, optimization, and innovation of the organization's CRM systems and tools.
This role ensures seamless integration of CRM with other bus...Show moreLast updated: 30+ days ago
CRM Automation Manager
Circle KCharlotte, North Carolina, United States of America
Full-time
Senior Manager, Personalization & CRM.Our mission is simple : we make journeys easier and more enjoyable for our customers.
We want to lift their spirits by delivering little boosts along the way.We ...Show moreLast updated: 30+ days ago
Microsoft D365 CRM Functional Solution Architect, Senior Manager
PwCCharlotte,NC
Full-time
SummaryAt PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.These individu...Show moreLast updated: 30+ days ago
Life Sciences CRM Architect - Global Salesforce
SlalomCharlotte
Full-time
In our Salesforce business, we help our clients bring the most impactful customer experiences to life, and we do that in a way that makes our clients the hero of their transformation story.We are p...Show moreLast updated: 30+ days ago
CRM Dynamics Developer– W2 - Charlotte, NC or Malvern, PA (Hybrid)
Lorven TechnologiesCharlotte, North Carolina, Pennsylvania, United States
Full-time +3
CRM Dynamics Developer– W2 - Charlotte, NC or Malvern, PA (Hybrid).Location : Charlotte, NC or Malvern, PA (Hybrid).Note : (Onsite Tuesday, Wednesday, Thursday).Show moreLast updated: 30+ days ago
CRM Administrator
The Raymond CorporationCharlotte, NC
Full-time
The CRM Administrator is responsible for overseeing the administrative management, customization, and optimization of Carolina Handling’s Customer Relationship Management (CRM) system (Oracle Sales...Show moreLast updated: 30+ days ago
Promoted
CRM Activation Coordinator (Part-time)
Six Flags CorporateCharlotte, NC, US
Part-time
B2C lifecycle marketing for email, SMS and mobile app messaging across the Six Flags owned and managed properties.The successful candidate will help develop assets, templates, segments, and schedul...Show moreLast updated: 4 days ago
Solution Consultant - CRM
ServiceNowCharlotte, North Carolina, United States
Remote
Full-time
As a member of the Solutions Consulting team, you will provide skilled technical expertise to support customers with product and solution leadership during pre-sales engagements.The SC-CRM will par...Show moreLast updated: 24 days ago
Promoted
New!
CRM & Data-Driven Marketing Analyst
PYA P CCharlotte, NC, US
Full-time
PYA firm objectives by leveraging and optimizing marketing technologies, data integration, and analytics.PYA’s Chief Marketing Officer and the PYA Marketing Team to champion the use of Salesf...Show moreLast updated: 17 hours ago
CRM Regional Sales Representative
Dominion EnterprisesCharlotte, North Carolina
Full-time
Execute a sales strategy designed to exceed sales projections and provide feedback that is valuable to defining future strategic changes.
Engage prospects through the sales cycle to exceed sales goal...Show moreLast updated: 30+ days ago
CRM Activation Coordinator (Part-time)
Six Flags Entertainment CorporationCharlotte, NC
Part-time
B2C lifecycle marketing for email, SMS and mobile app messaging across the Six Flags owned and managed properties.The successful candidate will help develop assets, templates, segments, and schedul...Show moreLast updated: 7 days ago
Sr Software Engineer Leader, CRM Platform Team
Principal Financial Group, Inc.Charlotte, North Carolina, USA
Full-time +1
As a Sr Software Engineering Leader on our CRM Platform team, you'll lead a dedicated group of Salesforce engineers driving the evolution of our core Salesforce enterprise platform.In this role, yo...Show moreLast updated: 3 days ago
Manager, CRM & Reporting Platforms
Dimensional Fund AdvisorsCharlotte
Full-time
We are seeking a strategic, outcome-focused Manager of CRM and Reporting Platforms to lead a cross-functional team of CRM developers, Product Managers, and Reporting Analysts.This person will be re...Show moreLast updated: 30+ days ago
Directly manage and mentor CRM Administration team members, providing coaching, performance feedback, and professional development opportunities.
Set team goals, prioritize tasks, and allocate resources to ensure timely delivery of projects and support requests for both Microsoft Dynamics CRM and Salesforce Service Cloud.
Foster a collaborative, high-performing team culture aligned with organizational values.
CRM Administration
Oversee daily monitoring, troubleshooting, and performance analysis of Microsoft Dynamics CRM and Salesforce Service Cloud.
Manage security, configuration, user support, and training for both platforms.
Execute design tasks and collaborate with stakeholders to drive product increments and enhancements.
Identify and implement product improvement opportunities to increase efficiency, productivity, and end-user adoption across both systems.
Strategic Collaboration
Partner with Product Owners and business leaders to align CRM capabilities with organizational priorities.
Provide process and documentation overviews to support company initiatives such as Disaster Recovery and audits.
Compliance & Risk Management
Ensure adherence to data security standards and protect all client data against unauthorized access or transmission.
Lead Disaster Recovery testing and maintain documentation for both CRM platforms.
Continuous Improvement
Promote ongoing learning and technical development within the team.
Stay current with CRM trends, architecture, and best practices through training and industry engagement.
Other Responsibilities
Support additional tasks and projects as assigned.
Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and / or unapproved disclosure of information that could result in harm to Ascensus or our clients.
At Ascensus we are guided by our Core Values of People Matter, Quality First and Integrity Always®. They inspire us every day to prioritize an environment of respect for those we serve and one another and should be visible in your actions on a day-to-day.
Supervision
Direct Reports : CRM Administration team members
Reports To Head of Technology; Corporate Development