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Crm manager • usa

Last updated: 9 hours ago
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CRM Manager

CRM Manager

Newell BrandsHoboken, NJ, US
Full-time
Primary Location : Hoboken, New Jersey, US.Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco, Coleman, Oster, Rubbermaid, Sharpie and Yankee Candle - ...Show moreLast updated: 9 hours ago
  • Promoted
CRM Manager

CRM Manager

PharmaviteCanoga Park, CA, US
Full-time
Customer Relationship Management (CRM) Manager.Help us bring the gift of health to life.Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavo...Show moreLast updated: 30+ days ago
CRM Manager NorthAm

CRM Manager NorthAm

WiseAustin, Texas, USA
Full-time
Were building money without borders for people and businesses and we need your help to make our NorthAm customer comms best-in-class. So were looking for a CRM Manager to join our growing CRM team a...Show moreLast updated: 9 days ago
  • Promoted
CRM Strategy Manager

CRM Strategy Manager

Ford Motor CompanyDearborn, MI, US
Full-time
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles.By partnering with dealerships, we provide financing, personalized service and professional ...Show moreLast updated: 9 days ago
CRM Manager (Salesforce)

CRM Manager (Salesforce)

RXSIGHT INCAliso Viejo, CA, US
Full-time
RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that...Show moreLast updated: 8 days ago
  • Promoted
Sr. Manager, CRM

Sr. Manager, CRM

Skechers U.S.A.Manhattan Beach, CA, US
Full-time
Skechers is seeking a strategic and data-driven Sr.CRM Manager to lead the planning, execution, and optimization of our email lifecycle program. This is a high-impact position responsible for shapin...Show moreLast updated: 28 days ago
  • Promoted
CRM Manager

CRM Manager

InsideHigherEdBowie, Maryland, United States
Full-time
Responsible for managing all aspects of a complex large technical project (or multiple small projects) from initiation to delivery. Ensures all targets are met on schedule and budget.Develops projec...Show moreLast updated: 5 days ago
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Manager, CRM

Manager, CRM

ChipotleNewport Coast, CA, US
Full-time
Food served fast does not have to be a typical fast-food experience.Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting c...Show moreLast updated: 28 days ago
CRM Campaign Manager

CRM Campaign Manager

ArriveAtlanta, Georgia, United States
Full-time
We’ve signed up to an ambitious journey.As Arrive, we guide customers and communities towards brighter futures and more livable cities, it isn’t a challenge just anyone could take on.Luckily, we ha...Show moreLast updated: 29 days ago
  • Promoted
CRM Product Manager

CRM Product Manager

Switchboard HiringGreenwood Village, Colorado, United States
Full-time
Position only available to those with legal authorization to work in the United States.Switchboard is seeking a CRM Product Manager on behalf of our client, Open Technology Solutions.As the CRM Pro...Show moreLast updated: 3 days ago
CRM Marketing Manager

CRM Marketing Manager

CandleScienceDurham, NC, US
Full-time
The CRM Marketing Manager at CandleScience plays a key role in shaping and optimizing the customer lifecycle and loyalty experience across email, SMS, Rewards and related CRM channels.Reporting dir...Show moreLast updated: 14 days ago
  • Promoted
Sr Manager, CRM

Sr Manager, CRM

TAG - The Aspen GroupChicago, IL, US
Full-time
The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.Working in partnership with independent practice owners and clinicians, the te...Show moreLast updated: 6 days ago
  • Promoted
CRM Program Manager

CRM Program Manager

Atlanta StaffingAtlanta, GA, United States
Full-time
Discovery the stuff dreams are made of.When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth...Show moreLast updated: 5 days ago
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CRM Manager

CRM Manager

LOccitane En ProvenceNew York, NY, United States
Full-time
The CRM Manager leads the execution, optimization, and performance management of Marketing and Journey email programs across the US and Canada. This role brings the brand's customer contact strategy...Show moreLast updated: 4 days ago
CRM Manager (remote)

CRM Manager (remote)

TripleTenBoston, New Hampshire, USA
Remote
Full-time
Our mission is to help people change their lives and succeed in technology.We offer flexibility in studies career mentoring resume and portfolio preparation and we guarantee employment after the co...Show moreLast updated: 5 days ago
  • Promoted
CRM Manager

CRM Manager

L'Occitane En ProvenceNew York, NY, US
Full-time
The CRM Manager leads the execution, optimization, and performance management of Marketing and Journey email programs across the US and Canada. This role brings the brand's customer contact strategy...Show moreLast updated: 28 days ago
  • Promoted
  • New!
CRM Strategy Manager

CRM Strategy Manager

OneMagnifyDetroit, MI, US
Full-time
OneMagnify is a global performance marketing organization working at the intersection of brand marketing, technology, and analytics. The Company's core offerings accelerate business, amplify real-ti...Show moreLast updated: 21 hours ago
CRM Lifecycle Manager

CRM Lifecycle Manager

Chamberlain GroupOak Brook, Illinois, USA
Full-time
Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company.Powered by our myQ technology we make access simple and secure for millions of homeowners businesses...Show moreLast updated: 6 days ago
  • Promoted
CRM Project Manager

CRM Project Manager

Liberty Personnel Services, Inc.Chicago, IL, United States
Full-time
Liberty Personnel is seeking a CRM Project Manager with hands-on experience implementing and managing DealCloud to lead CRM initiatives at a top AM Law firm. Lead the implementation and enhancement ...Show moreLast updated: 4 days ago
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CRM Manager

CRM Manager

Newell BrandsHoboken, NJ, US
9 hours ago
Job type
  • Full-time
Job description

CRM Manager

Job Type : Full-Time

Location Type : Hybrid

Primary Location : Hoboken, New Jersey, US

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco, Coleman, Oster, Rubbermaid, Sharpie and Yankee Candle - and 24,000 talented teammates around the world. Our culture is built on values in action : Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impactsupported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

The CRM Manager is responsible for the day-to-day execution and optimization of omni-channel CRM campaigns across Email, SMS, and Direct Mail. This role owns campaign setup, segmentation, calendars, testing, and performance analysis to drive retention, repeat purchase, and customer lifetime value.

The ideal candidate is highly executional, detail-oriented, and analytically strong, with hands-on experience building campaigns, managing complex workflows, and optimizing performance in a fast-paced environment.

Key Responsibilities

Campaign Execution & Management

  • Build, launch, and optimize Email, SMS, and Direct Mail campaigns, including promotional, triggered, and lifecycle communications.
  • Own CRM calendars across channels, ensuring accurate setup, timing, audience selection, and suppression logic.
  • Execute audience segmentation, exclusions, and suppressions to manage contact frequency and protect the customer experience.
  • QA campaigns end-to-end, including data, links, creative, personalization, and timing, to ensure accurate and timely deployment.
  • Ensure deliverability and compliance across Email and SMS, including consent validation, unsubscribe logic, suppression lists, and adherence to CCPA, GDPR, and CAN-SPAM requirements.

Segmentation & Targeting

  • Develop and maintain customer segments based on purchase behavior, engagement, lifecycle stage, and loyalty status.
  • Apply targeting logic to support retention, loyalty, and reactivation initiatives.
  • Partner with Analytics and Martech teams to enhance data-driven targeting and personalization capabilities.

    • Testing & Optimization

  • Execute A / B tests across subject lines, messaging, creative, cadence, and offers within Email, SMS, and Direct Mail.
  • Analyze test results to identify winning approaches and scale learnings across future campaigns.
  • Continuously optimize campaigns based on performance trends, customer behavior, and engagement signals.

    • Performance Tracking & Reporting

  • Monitor campaign performance across key metrics including opens, clicks, conversions, revenue, response rates, and ROI.
  • Compile performance summaries, insights, and recommendations to support optimization and stakeholder reporting.
  • Identify executional opportunities to improve efficiency, engagement, and revenue contribution.

    • Cross-Functional Coordination

  • Work closely with Creative, Brand, Retail, Merchandising, Analytics, and Martech teams to execute campaigns as planned.
  • Coordinate asset handoffs, timelines, approvals, and testing schedules to ensure on-time launches.
  • Partner with internal teams and external vendors to support execution across CRM channels.

    • Platform & Tool Management

  • Execute campaigns within CRM platforms including Salesforce Marketing Cloud, SMS platforms, and Direct Mail systems.
  • Manage dynamic content and personalization using tools such as Movable Ink.
  • Stay current on CRM best practices, platform capabilities, and executional enhancements to continuously improve workflows.

    • Qualifications

  • Bachelor's degree required.
  • 4+ years of hands-on experience executing CRM campaigns across Email, SMS, and Direct Mail.
  • Strong experience with campaign builds, segmentation, QA, testing, and deployment.
  • Advanced Excel skills with comfort working in large datasets and performance reporting.
  • Experience using analytics tools such as Google Analytics and Power BI.
  • Hands-on experience with Salesforce Marketing Cloud, Postie, Movable Ink, Attentive (or similar SMS platforms), and related CRM tools.
  • Exceptional attention to detail with the ability to manage multiple campaigns and deadlines simultaneously.
  • Clear communicator with strong organizational skills and follow-through.

    • Newell Brands (NASDAQ : NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer's, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE / M / F / Vet / Disabled are encouraged to apply.