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Ct technologist Jobs in Frisco, TX

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Ct technologist • frisco tx

Last updated: 3 days ago
ITSM Functional Consultant

ITSM Functional Consultant

Hexaware TechnologiesPlano, TX, United States
Full-time
Role : ITSM Functional Consultant.Location : Plano, TX / McLean, VA (5 days onsite per week).IT service portfolios and catalogs using ITSM tools like ServiceNow. This role involves analyzing current s...Show moreLast updated: 25 days ago
  • Promoted
Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

Remote Work From Home Customer Service Representative Agent - Part Time Panelists Needed

ApexFocusGroupDallas County, TX, United States
Remote
Full-time +1
Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible. Customer service representative agent expe...Show moreLast updated: 12 days ago
  • Promoted
Pharmacy Technician – Customer Support

Pharmacy Technician – Customer Support

CornerStone StaffingThe Colony, TX, US
Full-time
Join a team that makes a real difference in patients’ lives by delivering top-tier support to pharmacy members and providers. If you thrive in a fast-paced, service-driven environment and want to be...Show moreLast updated: 7 days ago
TurboTax Remote Client Support Specialist

TurboTax Remote Client Support Specialist

TurboTaxThe Colony, Texas
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
B2B Outside Sales Representative

B2B Outside Sales Representative

Horizon Payments LLCFrisco, Texas
Quick Apply
B2B Outside Sales Representative.Location : 100% Remote (Field-Based, Not Work-from-Home).Job Type : 1099 Independent Contractor. Compensation : Commission-Based + Daily Bonuses.Horizon Payments is a h...Show moreLast updated: 30+ days ago
  • Promoted
Store Cleaning Associate

Store Cleaning Associate

The TJX Companies , Inc.Frisco, TX, United States
Full-time
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 3 days ago
  • Promoted
Proposal Coordinator

Proposal Coordinator

MW BuildersPlano, TX, United States
Full-time
At Cerris Builders, our culture is built on hard work - but while enjoying ourselves in the process.Our family of construction companies prides itself on our almost 90 year history, our 100% employ...Show moreLast updated: 30+ days ago
  • Promoted
INBOUND SALES REPRESENTATIVE

INBOUND SALES REPRESENTATIVE

Motorola Solutions, Inc.Allen, TX, United States
Full-time
Fundamental job responsibilities required of all incumbents-answer and qualify customer / client pre-sale inquiries concerning Motorola solutions, products, or services. Qualify all sales leads based ...Show moreLast updated: 10 days ago
  • Promoted
Pharmacy Customer Service Associate

Pharmacy Customer Service Associate

WalgreensPlano, TX, United States
Part-time
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.In ...Show moreLast updated: 3 days ago
  • Promoted
Service

Service

Premium Velocity Auto LLCPlano, TX, United States
Full-time
Are you considering a career in automotive? At Premium Velocity Auto / Jiffy Lube (PVA),.Transfer your customer service skills and teamwork ability to an industry that will really get you moving, we...Show moreLast updated: 9 days ago
  • Promoted
MOVER (MAKE $21+ / HOUR)

MOVER (MAKE $21+ / HOUR)

BellhopPlano, TX, United States
Full-time
Handler / Laborer] As a Mover with Bellhop you will : Set your own schedule in the App; Get matched with jobs in your area. Arrive ready to meet the team and complete the move; Be 18+ years of age w...Show moreLast updated: 9 days ago
  • Promoted
Remote Sales Representative 60k / Year

Remote Sales Representative 60k / Year

Spade Recruiting USAPaloma Creek South, Texas
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service and Sales Representative

Customer Service and Sales Representative

Rustman AgencyFrisco, TX, US
Full-time
The Rustman Agency is a rapidly growing brokerage focused on helping families secure their financial future.We provide life insurance, final expense, and mortgage protection solutions—all del...Show moreLast updated: 19 days ago
  • Promoted
RETAIL SHORTAGE CONTROL - PART TIME

RETAIL SHORTAGE CONTROL - PART TIME

BurlingtonProsper, TX, United States
Part-time
Burlington - JobID : 824C075909334A059A8ADCF48E5CA5D0 [Loss Prevention / Security] As a Shortage Control Associate at Burlington, you'll : Maintain a professional appearance at all times, wearing the...Show moreLast updated: 9 days ago
  • Promoted
Summer Camp Cook

Summer Camp Cook

Camp Walt WhitmanHackberry, Texas
Quick Apply
This is an opportunity to teach children at a Summer Camp in New Hampshire with room and board fully provided.We are seeking a creative, skilled, and enthusiastic . The Woodshop Director will d...Show moreLast updated: 30+ days ago
Mortgage Loan Processor II

Mortgage Loan Processor II

Sunflower Bank, N.A.Plano, TX, United States
Full-time
A Processor supports loan applicants, loan officers, underwriters and appropriate third parties by ensuring the timely, accurate and compliant processing of mortgage loans.A Processor reviews, veri...Show moreLast updated: 3 days ago
  • Promoted
Hall Host

Hall Host

LEGACY HALL, LLCPlano, TX, US
Full-time
We are a cultural hub where all the best sights, sounds, and flavors of a community come together under one roof, creating a destination experience you can't get anywhere else! Join us as we cr...Show moreLast updated: 30+ days ago
  • Promoted
Mortgage Customer Service Advisor

Mortgage Customer Service Advisor

First United Bank and TrustPlano, TX, United States
Full-time
We have a great team of friendly, talented and inspiring people at First United.As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their p...Show moreLast updated: 3 days ago
ITSM Functional Consultant

ITSM Functional Consultant

Hexaware TechnologiesPlano, TX, United States
25 days ago
Job type
  • Full-time
Job description

Job Description

Role : ITSM Functional Consultant

Location : Plano, TX / McLean, VA (5 days onsite per week)

Role Overview :

We are seeking a self-driven Functional Consultant who will be responsible for providing functional design consulting for IT service portfolios and catalogs using ITSM tools like ServiceNow. This role involves analyzing current services, offerings, processes, and workflows, followed by designing or redesigning services and offerings to drive significant improvements in productivity, quality, and customer service. The consultant will work closely with business stakeholders and technical teams to ensure successful implementation and delivery.

Key Responsibilities :

  • End-to-End IT Service Portfolio & Catalog Design / Redesign :
  • Conduct as-is analysis of services, offerings, processes, workflows, integrations, fulfillment, and support structures.
  • Plan for future service evolution and improvements.
  • Re-engineer services and offerings, including workflows and processes.
  • Design service components such as :

Service offerings

  • Consumables
  • Request forms
  • Approval workflows
  • Fulfillment constructs
  • Automation frameworks
  • Create functional designs, user stories, and wireframes for integrations.
  • Configure KPIs and reporting mechanisms for service performance tracking.
  • Develop and execute test scripts and perform functional testing.
  • Conduct pilot training sessions for stakeholders.
  • Prepare training materials and deliver training sessions.
  • Facilitate handover to support teams and assist with organizational change management (OCM).
  • Implementation of Redesigned Services :
  • Lead the implementation of redesigned services using ITSM tools such as ServiceNow.
  • Collaborate with technical teams to ensure alignment between functional and technical designs.
  • Automation Opportunities :
  • Identify opportunities for automation within service workflows and processes.
  • Drive the implementation of automation solutions to enhance efficiency.
  • Agile Collaboration :
  • Work closely with ServiceNow developers in an Agile environment to ensure successful delivery of redesigned services.
  • Required Skills & Qualifications :

  • Proven experience in IT service portfolio and catalog design / reengineering.
  • Expertise in ITSM tools like ServiceNow, including functional design and implementation.
  • Strong analytical skills to assess current services and identify improvement areas.
  • Ability to create user stories, wireframes, and functional designs.
  • Knowledge of automation frameworks and integration design.
  • Experience with KPI configuration, reporting, and functional testing.
  • Excellent communication and collaboration skills to work with business stakeholders and technical teams.
  • Familiarity with Agile methodologies and practices.
  • Preferred Qualifications :

  • Certification in ServiceNow or other ITSM tools.
  • Experience in organizational change management (OCM).
  • Background in IT service costing, chargebacks, and financial modeling.