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Customer account manager Jobs in Raleigh, NC

Last updated: 6 hours ago
  • Promoted
Customer Account Associate

Customer Account Associate

Loparex LLCCary, NC, US
Full-time
We are seeking a Customer Account Associate to join our team! The individual in this position will provide customer support and communication through direct management of customer orders while clos...Show moreLast updated: 10 days ago
  • Promoted
Customer Account Associate

Customer Account Associate

LoparexCary, NC, United States
Full-time
The individual in this position will provide customer support and communication through direct management of customer orders while closely assisting / supporting our Sales team along with our extensi...Show moreLast updated: 10 days ago
  • Promoted
Account Manager

Account Manager

FirstPoint Management Resources, Inc.Raleigh, NC, United States
Full-time
We currently have an opening for an.The Account Manager is responsible for administrative operations of small and mid-sized clients : assist client’s governing board with organizational growth and d...Show moreLast updated: 1 day ago
  • Promoted
Account Manager

Account Manager

PriceSpiderRaleigh, NC, US
$70,000.00–$90,000.00 yearly
Full-time
We are a company on a mission to breathe life back into the buyer's journey and help people fall back in love with the brands that make them thrive. At PriceSpider, we help brands from around th...Show moreLast updated: 17 days ago
  • Promoted
  • New!
Account Manager - Sales

Account Manager - Sales

Raleigh DivisionGarner, NC, United States
$70,000.00–$110,000.00 yearly
Full-time
A Company Committed to Your Success.Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement. America will you find a company that is mo...Show moreLast updated: 10 hours ago
  • Promoted
Account Manager - Manufacturing

Account Manager - Manufacturing

Grainger BusinessesRaleigh, NC, United States
Full-time
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4. Our welcoming workplace enables you t...Show moreLast updated: 4 days ago
  • Promoted
National Account Manager

National Account Manager

Cornerstone Building BrandsCary, NC, US
$140,000.00–$160,000.00 yearly
Full-time
Cornerstone Building Brands seeks a National Account Manager.This role will effectively manage and support key accounts that will increase sales and form long lasting business partnerships; assess ...Show moreLast updated: 26 days ago
Account Manager

Account Manager

Go Fish DigitalRaleigh, North Carolina, United States
Full-time
Go Fish Digital is where digital marketing meets creativity and strategy.We're a team of experts dedicated to crafting solutions that help our clients grow. We thrive on collaboration, innovation, a...Show moreLast updated: 20 days ago
Customer Account Manager

Customer Account Manager

MC ManagementRaleigh, NC, US
Quick Apply
MC Management is a fast-growing business management firm that elevates our clients' growth with innovative customer service, sales, and marketing techniques. We are currently looking to hire a dynam...Show moreLast updated: 18 days ago
  • Promoted
Account Manager

Account Manager

Apex SystemsRaleigh, NC, United States
Full-time
Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions.We provide a continuu...Show moreLast updated: 16 days ago
  • Promoted
Account Manager

Account Manager

ERMC Aviation LLCRaleigh, NC, US
Full-time
Essential Functions / Key Responsibilities.Builds partnerships with customers and sets the example for the delivery of exceptional customer service. Reviews operational and financial reports to ensu...Show moreLast updated: 2 days ago
  • Promoted
National Account Manager (Southwest)

National Account Manager (Southwest)

ButterballGarner, NC, US
Full-time
Butterball, LLC, one of America’s most iconic brands, helps consumers celebrate Thanksgiving and every day in between.Located in the thriving Raleigh-Durham, North Carolina area, our goal is to pro...Show moreLast updated: 13 days ago
  • Promoted
Customer Account Technologist

Customer Account Technologist

Applied MaterialsRaleigh, NC, United States
$120,000.00–$165,000.00 yearly
Full-time
Collaborating with Solution Architect to apply more complex HVP (high value problem) solution offerings to meet customer needs. Defines the SOW (statement of work) and project pricing for an engagem...Show moreLast updated: 22 days ago
  • Promoted
Associate Account Manager

Associate Account Manager

Piper CompaniesCary, NC, United States
Full-time
The Associate Account Manager will work through a sales training program built for professionals interested in a Staffing sales career. The mission of the program is to enable sales professionals to...Show moreLast updated: 22 days ago
  • Promoted
Service Account Manager

Service Account Manager

Kirlin-Way MechanicalRaleigh, NC, United States
$60,000.00–$90,000.00 yearly
Full-time
Kirlin Way Mechanical is one of the nation’s largest and most experienced mechanical contractors.We specialize in commercial air conditioning, plumbing, piping, and the maintenance of these systems...Show moreLast updated: 3 days ago
  • Promoted
  • New!
Account Manager, HVAC

Account Manager, HVAC

ABM IndustriesGarner, NC, United States
Full-time
Join a team with one shared mission - to make a difference, every person, every day.We are more than 100,000 team members strong, from all backgrounds and corners of the world, with the talent, exp...Show moreLast updated: 6 hours ago
Account Manager, Growth

Account Manager, Growth

Pendo.ioRaleigh, NC
Develop deep expertise and understanding of Pendo’s products, GTM strategy, and standards for pricing and negotiating renewals and expansion. Research customer contracts and purchasing history in or...Show moreLast updated: 30+ days ago
Customer Account Associate

Customer Account Associate

Loparex LLCCary, NC, US
10 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

We are seeking a Customer Account Associate to join our team! The individual in this position will provide customer support and communication through direct management of customer orders while closely assisting / supporting our Sales team along with our extensive customer base. This individual will be responsible for providing exceptional service and ensuring customer satisfaction and retention through processing orders, inquiries, order management and billing. Coordination with manufacturing plants, technology services, and other departments will be required. Individual must be able to handle complex customer inquiries and problems. This is an hourly position.

PRIMARY JOB DUTIES AND RESPONSIBLITIES

  • Answer incoming calls, order entry and maintenance, customer account maintenance.
  • Liaison with customer base, sales force, manufacturing, R&D, marketing and other departments.
  • Investigate complaints to resolve customer issues; assist in preparation of credit memos for price adjustments, order entry errors and other administrative errors.
  • Work cohesively with Demand Planning, customers and outside warehouses on inventoried items.
  • Work with Global Price Team and sales on price masters. Maintaining systems accurately.
  • Work cohesively with supply chain buyer / planners, coordinating changes needed on customer orders.
  • Work with manager on associated projects / teams. Assisting in developing, establishing, and maintaining standard practices and procedures for customer service and related functions.
  • Process regulatory and other requests through Salesforce.
  • Work with Master Data Management Team on material and customer master information.
  • Assists with team coverage when other staff members are out of office.
  • Travel as needed to manufacturing locations and customer base.

JOBS, EXPERINCE, AND KNOWLEDGE REQUIREMENTS

  • Bachelor's degree or the equivalent experience.
  • 3 to 5 years customer service and account support / management experience in the manufacturing or paper industry using silicone as the processing agent within a product knowledge-based customer support center.
  • Experience with Salesforce and / or SAP a plus.
  • Excellent written and oral communication, the ability to build collaborative relationships with Loparex team and our customer base.
  • Proven analytical problem solving, math skills, manufacturing systems and communications skills to quickly resolve time sensitive customer issues.
  • The ability to be self-directed to work toward corporate and business unit objectives.
  • The flexibility to provide support on business initiatives and execute implementation processes.
  • Solid organizational, communication, and follow-up skills.
  • Export / International experience a plus.
  • BENEFITS

  • Medical, Dental, and Vision Insurance
  • Telehealth
  • Health savings account with generous annual employer contribution
  • Fitness reimbursement program
  • Development and career growth opportunities
  • Competitive 401(k) matching program
  • We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by applicable law.

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