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Customer account manager Jobs in Raleigh, NC
- Promoted
Customer Account Associate
Loparex LLCCary, NC, US- Promoted
Customer Account Associate
LoparexCary, NC, United States- Promoted
Account Manager
FirstPoint Management Resources, Inc.Raleigh, NC, United States- Promoted
Account Manager
PriceSpiderRaleigh, NC, US- Promoted
- New!
Account Manager - Sales
Raleigh DivisionGarner, NC, United States- Promoted
Account Manager - Manufacturing
Grainger BusinessesRaleigh, NC, United States- Promoted
National Account Manager
Cornerstone Building BrandsCary, NC, USAccount Manager
Go Fish DigitalRaleigh, North Carolina, United StatesCustomer Account Manager
MC ManagementRaleigh, NC, US- Promoted
Account Manager
Apex SystemsRaleigh, NC, United States- Promoted
Account Manager
ERMC Aviation LLCRaleigh, NC, US- Promoted
National Account Manager (Southwest)
ButterballGarner, NC, US- Promoted
Customer Account Technologist
Applied MaterialsRaleigh, NC, United States- Promoted
Associate Account Manager
Piper CompaniesCary, NC, United States- Promoted
Service Account Manager
Kirlin-Way MechanicalRaleigh, NC, United States- Promoted
- New!
Account Manager, HVAC
ABM IndustriesGarner, NC, United StatesAccount Manager, Growth
Pendo.ioRaleigh, NCCustomer Account Associate
Loparex LLCCary, NC, US- Full-time
Job Description
Job Description
We are seeking a Customer Account Associate to join our team! The individual in this position will provide customer support and communication through direct management of customer orders while closely assisting / supporting our Sales team along with our extensive customer base. This individual will be responsible for providing exceptional service and ensuring customer satisfaction and retention through processing orders, inquiries, order management and billing. Coordination with manufacturing plants, technology services, and other departments will be required. Individual must be able to handle complex customer inquiries and problems. This is an hourly position.
PRIMARY JOB DUTIES AND RESPONSIBLITIES
- Answer incoming calls, order entry and maintenance, customer account maintenance.
- Liaison with customer base, sales force, manufacturing, R&D, marketing and other departments.
- Investigate complaints to resolve customer issues; assist in preparation of credit memos for price adjustments, order entry errors and other administrative errors.
- Work cohesively with Demand Planning, customers and outside warehouses on inventoried items.
- Work with Global Price Team and sales on price masters. Maintaining systems accurately.
- Work cohesively with supply chain buyer / planners, coordinating changes needed on customer orders.
- Work with manager on associated projects / teams. Assisting in developing, establishing, and maintaining standard practices and procedures for customer service and related functions.
- Process regulatory and other requests through Salesforce.
- Work with Master Data Management Team on material and customer master information.
- Assists with team coverage when other staff members are out of office.
- Travel as needed to manufacturing locations and customer base.
JOBS, EXPERINCE, AND KNOWLEDGE REQUIREMENTS
BENEFITS
We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by applicable law.
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