Customer advocate Jobs in Antioch ca
Last updated: 1 day ago
Victim Advocate I / II
Stanislaus County Department of Workforce DevelopmentCA, US- Promoted
Customer Service Representative
Hassan & Sons IncOakley, CA, US- Promoted
Customer Service Representative
focus-telecomSanta Clara County, California, USA Show moreLast updated: 21 days ago
- Promoted
- Promoted
Customer Service Representative
Ross Lopez State Farm AgencyBrentwood, CA, USYouth Advocate
First Place for YouthLos Angeles, California, United States, 90008 Show moreLast updated: 30+ days ago
Claims & Reporting Advocate
Brown & Brown, Inc.Brentwood, United States Show moreLast updated: 30+ days ago
- Promoted
Customer Service Representative
Hassan & Sons, Inc.Brentwood, CA, United States- Promoted
Customer Account Coordinator
Avalon ApparelCA, United States- Promoted
- Promoted
TARGET GUEST ADVOCATE (CASHIER)
TargetAntioch, CA, United States- Promoted
- Promoted
Customer Success Manager
ProjectMark CRMCA, United States- Promoted
Customer Success Manager
augmentjobsCalifornia, California, USA- Promoted
JUDGE ADVOCATE GENERAL (JAG)
Air ForceBrentwood, CA, United StatesMedical Director - Aetna One Advocate
CVS HealthCalifornia, Work At Home, US- Promoted
- Promoted
Customer Service Representative
Island Pizza COAntioch, CA, United States- Promoted
Customer Service Representative
StaffMyAgency LLCBrentwood, CA, United StatesDeveloper Advocate
UnlayerCalifornia, United States17 days ago
Job description3+ years of experience in software development, preferably in web technologies Advanced understanding of HTML, CSS, Javascript & SDK Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users Ability to remain calm and professional in challenging situations Strong problem-solving skills and attention to detail Experience with public speaking and presenting technical concepts to diverse audiences Passion for developer tools and email marketing technologies Must be able to work EST or CST hours Associate's or bachelor's degree in Computer Science, Information Technology, or related field Experience with email design and development Understanding of Vanilla JS, Vue, Angular and React a plus Previous experience in a developer relations or advocacy role Contributions to open-source projects Familiarity with customer support software (ie : Intercom) and ticketing systems is a plus Competitive market salary. Annual increments and performance-based bonuses. Comprehensive medical insurance for employees, spouses, and children. Learning and development allowance. Provident fund and EOBI. Remote work Health and Fitness Allowance Collaborative work environment with regular recreational activities such as monthly dinners and family events.
Unlayer is a leading SaaS company specializing in email, landing page, and document design tools and solutions. Our mission is to empower businesses and individuals to create stunning, responsive emails without the need for coding expertise.
We are seeking a passionate and skilled Developer Advocate to join our growing team at Unlayer. As a Developer Advocate, you will play a crucial role in bridging the gap between our product development team and our developer community.
Job Responsibilities :
- Create and maintain technical documentation, tutorials, and sample code for Unlayer's APIs and SDK
- Engage with the developer community through forums, social media, and events to promote Unlayer's products and gather feedback
- Develop and deliver technical presentations, workshops, and webinars to educate internal teams and developers on Unlayer's capabilities
- Collaborate with the product team to incorporate developer feedback into future product roadmaps
- Assist in troubleshooting and resolving developer issues
- Diagnose and troubleshoot software issues reported by customers, including but not limited to user interface problems, integration issues, and API errors.
- Provide clear and concise instructions to coworkers and customers on how to resolve technical issues, both independently and through guided troubleshooting sessions.
- Collaborate with the engineering and product teams to escalate complex issues and provide feedback on product improvements and enhancements.
- Develop and maintain technical documentation, knowledge base articles, and FAQs to empower coworkers and customers to self-serve and reduce support inquiries.
Requirements :
Salary and Perks :