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Customer advocate Jobs in Berkeley ca

Last updated: 23 hours ago
Customer Advocate- Seasonal Position

Customer Advocate- Seasonal Position

SafeliteOAKLAND, CA
$18.50–$21.75 hourly
Full-time
Show moreLast updated: 30+ days ago

Show moreLast updated: 30+ days ago
  • Promoted
Youth Advocate

Youth Advocate

SPANISH SPEAKING UNITY COUNCILOakland, CA, US
$32.00–$35.00 hourly
Full-time
Show moreLast updated: 9 days ago
  • Promoted
CAA Policy Advocate

CAA Policy Advocate

Asian Americans for Civil Rights and EqualitySan Francisco, California, US
Full-time
Show moreLast updated: 23 days ago
  • Promoted
Sr. Developer Advocate

Sr. Developer Advocate

Databricks Inc.San Francisco, California, US
Full-time
Show moreLast updated: 12 days ago
  • Promoted
Community Health Advocate

Community Health Advocate

County of Shasta, CASan Francisco, CA, United States
$18.18–$23.20 hourly
Show moreLast updated: 1 day ago
  • Promoted
Community Health Advocate

Community Health Advocate

Altais Health SolutionsOakland, CA, US
Full-time
Show moreLast updated: 10 days ago
  • Promoted
Staff Developer Advocate

Staff Developer Advocate

Intuit Inc.San Francisco, California, US
Full-time
Show moreLast updated: 2 days ago
  • Promoted
Hackathon Developer Advocate

Hackathon Developer Advocate

Crane Venture PartnersSan Francisco, California, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Advocate

Customer Care Advocate

Insight GlobalSan Francisco, CA, United States
Full-time
Show moreLast updated: 23 hours ago
  • Promoted
Customer Service Advocate

Customer Service Advocate

VirtualVocationsSan Francisco, California, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER SERVICE DELIVERY ADVOCATE

CUSTOMER SERVICE DELIVERY ADVOCATE

CarvanaRichmond, CA, United States
Full-time
Show moreLast updated: 5 days ago
Manager, Customer Advocate

Manager, Customer Advocate

New Relic, Inc.San Francisco, California, USA
Show moreLast updated: 30+ days ago
  • Promoted
Developer Advocate

Developer Advocate

Strive - GTM Talent PartnerSan Francisco, CA, United States
$160,000.00 yearly
Full-time
Show moreLast updated: 5 days ago
  • Promoted
Senior Developer Advocate

Senior Developer Advocate

SupraSan Francisco, California, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Community Health Advocate

Community Health Advocate

AltaisOakland, CA, US
Full-time
Show moreLast updated: 30+ days ago
Advocate

Advocate

Youth Advocate ProgramsOakland, CA, US
$20.00 hourly
Part-time
Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Advocate

Customer Care Advocate

Zenith AmericanAlameda, CA, US
Full-time
Show moreLast updated: 21 days ago
  • Promoted
CAA Policy Advocate

CAA Policy Advocate

Asian Americans for Civil Rights & Equality (AACRE)San Francisco, California, US
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Developer Advocate

Developer Advocate

Menlo VenturesSan Francisco, CA, US
Full-time
Show moreLast updated: 18 days ago
Customer Advocate- Seasonal Position

Customer Advocate- Seasonal Position

SafeliteOAKLAND, CA
30+ days ago
Salary
$18.50–$21.75 hourly
Job type
  • Full-time
Job description

Does this position interest you? You should apply – even if you don’t match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Customer Advocate is one of Safelite’s first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You’ll Get

Competitive weekly base pay starting at $22 / hour.

What You’ll Do

Welcome in-shop customers and resolve customer concerns quickly and efficiently without breaking a sweat often coming up with creative solutions.

Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules / cancellations.

Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.

Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.

Review orders from the national contact center and manage dealer part orders and special accounts.

All other duties as assigned.

What You’ll Need

High School Diploma / GED / Equivalent required.

Experience : 1-3 years telephone operations or business administration experience required.

Ability to provide world class customer service in a changing, fast-paced operation.

Present a professional appearance and wear personal protective equipment.

Ability to travel up to 10%.

LI-RECRUITERTAG

Base Pay Range Min - Max ( in $USD) :

18.50 - $21.75

Internal Associates : Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.

Diversity : Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Safelite.com / Careers.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and / or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.