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Customer advocate Jobs in Charlotte, NC

Last updated: 1 day ago
Customer Service Associate

Customer Service Associate

WalgreensCANTON, North Carolina, US
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
  • Promoted
Safe Alliance - STRC / SRC Advocate

Safe Alliance - STRC / SRC Advocate

Ascend Nonprofit SolutionsCharlotte, NC, US
Full-time
Essential Duties and Responsibilities.Support the agency mission by providing hope and healing to those impacted by domestic violence, sexual assault, human trafficking, and child maltreatment by : ....Show moreLast updated: 8 days ago
  • Promoted
Customer Support Specialist

Customer Support Specialist

Teleperformance-Turbo TaxCharlotte, NC, United States
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 1 day ago
Customer Service Associate

Customer Service Associate

Zips Car WashCharlotte, NC, US
$12.00 hourly
Part-time
Quick Apply
Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1036 Tyvola Rd, Charlotte, NC, is the per...Show moreLast updated: 30+ days ago
  • Promoted
Patient Advocate Community Wellness South Park FT

Patient Advocate Community Wellness South Park FT

Atrium HealthCharlotte, NC, United States
Full-time
Greets all arriving patients and families and performs administrative duties.Schedules appointments, performs patient registration tasks, cashier-related functions and various data entry and cleric...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

PaymentusCharlotte, NC, United States
Full-time
Customer Service Representative I.Essential Functions / Responsibilities.Front line of defense profession responsible for answering inbound calls from end users trying to make a payment or inquire a...Show moreLast updated: 18 days ago
Customer Advocate (Health & Life Licensed)

Customer Advocate (Health & Life Licensed)

Beacon HillCharlotte, North Carolina
$18.00–$19.00 hourly
Full-time
Hours - 11am-8pm (must be available between 8am-8pm).Customer Advocate - Benefit Accounts.Our business continues to grow, and we are looking for Customer Service Advocates accustomed to a fast-pace...Show moreLast updated: 30+ days ago
Advocate, Family / School

Advocate, Family / School

Charlotte-Mecklenburg SchoolsCharlotte, NC
Job Number 4600298788 Start Date Open Date 05 / 15 / 2024 Closing Date 07 / 19 / 2024.Education - Two years of higher education or an Associate degree from an accredited college with a preference for major...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

TEKsystemsCharlotte,NC,28201,USA
Our Service Center is currently seeking talented individuals to join our team.The Customer Service Representative (CSR) position handles various types of incoming inquiries, via telephone from clie...Show moreLast updated: 30+ days ago
Brand Advocate

Brand Advocate

CellairisCharlotte , North Carolina
Ability to turn objections into leads.Required Attitude / Personality : .Drive and Urgency : Has tremendous energy and initiative to drive customers to the store and generate sales.Able to memorize scri...Show moreLast updated: 30+ days ago
Senior Customer Advocate - Brokerage

Senior Customer Advocate - Brokerage

TIAACharlotte, North Carolina, USA
$23.84–$41.73 hourly
Full-time
Senior Customer Advocate - Brokerage.The Senior Customer Advocate Brokerage works directly with the organization's brokerage clients to deliver phone-based, world-class customer service.This job co...Show moreLast updated: 30+ days ago
Call Center Service Advocate I

Call Center Service Advocate I

Oak Street HealthCharlotte, North Carolina
Remote
Full-time
Company : Oak Street Health Title : CC Service AdvocateLocation : Downers Grove or Charlotte Contact CenterRole Description : The CC (Contact Center) Service Advocate helps us meet the goal of successfu...Show moreLast updated: 6 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Malibu Events PromotionsCharlotte, NC, United States
Full-time
Deliver Excellence : Customer Service Representative Needed!.Are you passionate about helping others and providing top-notch customer service?. Customer Service Representative.In this role, you'll be...Show moreLast updated: 4 days ago
Customer Education Advocate (Aspire)

Customer Education Advocate (Aspire)

ServiceTitanGlendale, CA NC
Remote
Full-time
We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system au...Show moreLast updated: 30+ days ago
  • Promoted
Claims Advocate

Claims Advocate

IMA Financial GroupCharlotte, NC, United States
$25,000.00 yearly
Full-time
In the event of a claim for a customer, the Claims Advocate serves as the liaison betweenthe customer and the carrier to provide the best possible claims service. The role of theClaims Advocate is t...Show moreLast updated: 1 day ago
Advocate

Advocate

Youth Advocate ProgramsCharlotte, NC, US
$17.00 hourly
Part-time
Hourly, Part Time position serving youth and families throughout.Applicant must be dependable, committed, and able to serve as a positive role model for youth in the community, school and home sett...Show moreLast updated: 30+ days ago
Customer Service Associate

Customer Service Associate

WalgreensCANTON, North Carolina, US
30+ days ago
Job description

Job Description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
  • Operations

  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and / or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies / procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
  • Training & Personal Development

  • Attends training and completes PPLs requested by Manager or assigned by corporate.
  • External Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours
  • Preferred Qualifications

  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • We will consider employment of qualified applicants with arrest and conviction records.