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Customer advocate Jobs in Irvine, CA

Last updated: 12 hours ago
  • Promoted
CUSTOMER ADVOCATE I

CUSTOMER ADVOCATE I

ModivcareCA, United States
$14.23–$19.21 hourly
Full-time
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!.This position is responsib...Show moreLast updated: 1 day ago
  • Promoted
  • New!
PEER YOUTH ADVOCATE

PEER YOUTH ADVOCATE

RIVER OAK CENTER FOR CHILDREN INCCA, United States
$24.32–$25.78 hourly
Full-time
No Specific County Classification.Have you personally navigated the Juvenile Justice System and / or been on probation?.Are you interested in using your past and story to work with youth who are curr...Show moreLast updated: 15 hours ago
  • Promoted
TRANS PATIENT ADVOCATE

TRANS PATIENT ADVOCATE

APLA HealthCA, United States
$25.00–$27.28 hourly
Full-time
APLA Health Center, CDU / MLK Medical Campus - Los Angeles, CA.Under the direction of the Program Manager for the Trans Wellness Program, the Trans Patient Advocate will help develop, implement, moni...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER ADVOCATE I

CUSTOMER ADVOCATE I

ModivCareCA, United States
$14.23–$19.21 hourly
Full-time
Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!.This position is responsib...Show moreLast updated: 1 day ago
  • Promoted
BILINGUAL PATIENT ADVOCATE

BILINGUAL PATIENT ADVOCATE

Elevate Patient Financial SolutionsCA, United States
$23.00–$28.00 hourly
Full-time
Elevate Patient Financial Solutions.This position will be located onsite at a hospital in Baldwin Park, CA.The Full Time schedule for this role will be Monday - Friday 8 : 00 am-04 : 30 pm.The purpose ...Show moreLast updated: 1 day ago
  • New!
Youth Advocate

Youth Advocate

First Place for YouthLos Angeles, California, United States, 90008
Full-time
First Place For Youth-Join Our Team Video!.Are you dedicated to empowering and supporting youth, regardless of their background? We're searching for passionate individuals to make a positive impact...Show moreLast updated: 12 hours ago
  • Promoted
PATIENT ADVOCATE III - TEMPORARY

PATIENT ADVOCATE III - TEMPORARY

Sutter HealthCA, United States
$38.20–$47.74 hourly
Full-time +1
We are so glad you are interested in joining Sutter Health!.HVI-Comprehensive Cancer Center.Responsible for insurance verification and eligibility, assessment of patient financial requirements, cou...Show moreLast updated: 1 day ago
  • Promoted
Patient Advocate - Infusion, BioPlus Specialty Pharmacy

Patient Advocate - Infusion, BioPlus Specialty Pharmacy

Elevance HealthCosta Mesa, CA, United States
$62,400.00–$93,600.00 yearly
Full-time
Be Part of an Extraordinary Team.BioPlus Specialty Pharmacy is now part of CarelonRx (formerly IngenioRx), and a proud member of the Elevance Health family of companies. Together, CarelonRx and BioP...Show moreLast updated: 4 days ago
  • Promoted
Client Advocate I

Client Advocate I

NeoGenomicsAliso Viejo, CA, United States
$18.80–$28.21 hourly
Full-time
Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while...Show moreLast updated: 12 days ago
Customer Support Advocate, Italian Speaking

Customer Support Advocate, Italian Speaking

TaskRabbitCalifornia, US
Remote
Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-dos, such as furniture assembly, handyman work, moving help, and much more.At Taskrabb...Show moreLast updated: 12 days ago
Advocate

Advocate

Kellogg Supply, IncTustin, CA, US
Increase sales of Kellogg branded items, by assisting customers with their soil purchases.Work in an assigned Home Depot store during peak selling seasons. Stock displays and assist customers with g...Show moreLast updated: 30+ days ago
Family Services Advocate

Family Services Advocate

Community Action Partnership of San Luis Obispo CountyEl Jardin Center, 801 E. First St., Santa Ana, CA, USA
$19.00–$21.25 hourly
Only bilingual / biliterate candidates will be considered.A test will be administered prior to employment.Join Our Team as a Bilingual Family Services Advocate!. Are you passionate about making a diff...Show moreLast updated: 30+ days ago
Patient Services Advocate

Patient Services Advocate

AltaMedGarden Grove, California
Full-time
Quick Apply
At AltaMed, we don’t just serve our communities, we are part of them.We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone.And, we are...Show moreLast updated: 30+ days ago
Legal Advocate (Part-Time)

Legal Advocate (Part-Time)

Human OptionsIrvine, CA
$23.00–$24.50 hourly
Under the supervision of the Legal Advocacy Program Supervisor, the Legal Advocate conducts initial assessments with domestic violence clients to identify existing or anticipated legal issues, and ...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER CARE ADVOCATE

CUSTOMER CARE ADVOCATE

Fashion NovaCA, United States
Full-time
Fashion Nova is the world's leading trend-to-market fashion and lifestyle brand with high-growth categories across its Women, Men, Kids and Beauty divisions. Renowned for delivering the most-wanted ...Show moreLast updated: 1 day ago
  • Promoted
Customer Advocate III

Customer Advocate III

Graphic Packaging InternationalIrvine, CA, United States
$58,305.00–$72,910.00 yearly
Full-time
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave ...Show moreLast updated: 1 day ago
  • Promoted
PATIENT HEALTH ADVOCATE - YORBA LINDA

PATIENT HEALTH ADVOCATE - YORBA LINDA

Providence Health & ServicesCA, United States
Full-time
Working with the Case Manager, the Patient Health Advocate is a member of the Care Management team the Health Advocate assists with the daily management of a patient population by collecting detail...Show moreLast updated: 1 day ago
Brand Advocate

Brand Advocate

CellairisIrvine, California
Ability to turn objections into leads.Required Attitude / Personality : .Drive and Urgency : Has tremendous energy and initiative to drive customers to the store and generate sales.Able to memorize scri...Show moreLast updated: 30+ days ago
  • Promoted
CLAIMS ADVOCATE TEAM LEAD

CLAIMS ADVOCATE TEAM LEAD

Alliant Insurance ServicesCA, United States
$175,000.00 yearly
Full-time
Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms.We operate through a network of specialized national platforms and local offic...Show moreLast updated: 4 days ago
CUSTOMER ADVOCATE I

CUSTOMER ADVOCATE I

ModivcareCA, United States
1 day ago
Salary
$14.23–$19.21 hourly
Job type
  • Full-time
Job description

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position is responsible for interacting with providers to provide information in response to inquiries from Transportation Providers regarding members, services, handling and resolving complaints, as well as providing superior customer service to all external and internal customers.

This role...

  • Assists Transportation Providers with transportation questions and concerns.
  • Assists with schedules, modifies, and cancels reservations as requested.
  • Obtains and documents details of any complaints / incidents being filed.
  • Receives and assists with documenting provider concerns.
  • Ensures accurate trip data input.
  • Refers unresolved transportation provider / member grievances to designated department for further investigation and resolution.
  • Supports trip corrections, mileage / cost adjustments, cancellations, and retro trips are documented according to Company policies and procedures.
  • Attends all required meetings.
  • Answers Transportation Provider call line
  • Participate in other projects or duties as assigned.

We are looking to speak to individuals with the following...

  • Strong verbal and written communication skills, with a friendly customer-focused demeanor.
  • Excellent active listening skills to understand customer needs and concerns.
  • Basic computer proficiency and familiarity with Microsoft Word, Excel, and Outlook.
  • Ability to work independently or within a team.
  • Ability to remain calm and composed under pressure while handling customer inquiries and resolving issues.
  • Ability to handle heavy phone volumes, while always maintaining a polite and courteous manner.
  • Demonstrates sincere personal commitment to producing high quality work.
  • Detail-oriented with good organizational skills to manage customer information accurately.
  • Positive and enthusiastic attitude with passion for delivering exceptional customer experiences.
  • Promotes a positive working environment.
  • Ability to quickly learn new technology and processes.
  • Must be able to understand and follow complex instructions.
  • Ability to accurately type
  • High School Diploma or General Education Degree (GED) required
  • Zero (0) plus years of experience.
  • Or equivalent combination of education and / or experience.

    • Salary : $ 14.23 - $19.21 hourly

    Modivcare's positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

    We value our team members and realize the importance of benefits for you and your family.

    Modivcare offers a comprehensive benefits package to include the following :

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee / Spouse / Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

    • Modivcare is an Equal Opportunity Employer.

  • EEO is The Law - click here for more information (https : / / www.eeoc.gov / laws-guidance)
  • Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled
  • We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]

    • Due to system issues, if you are unable to search for your application, please reach out to the Talent Acquisition team via email at [email protected] and a member of the Talent Acquisition team will reach out to you within the next 48 business hours. We appreciate your interest in joining Modivcare!

    Our goal isn't a number. It's a difference.

    Modivcare is leading the transformation to better connect people with care, wherever they are. We serve the most underserved by facilitating non-emergency medical transportation (https : / / www.modivcare.com / offerings / nemt) and personal and home care (https : / / www.modivcare.com / offerings / personal-care) to enable greater access to care, reduce costs and improve outcomes.

    Please note, Modivcare will never ask any potential applicant for employment for any Personal Identifiable Information via social media. Additionally, Modivcare will never ask any applicant for money. Please be cautious of any individual posing as a recruiter for Modivcare requesting personal identifiable information. If you suspect someone is attempting to collect your personal information or solicits money from you via any social media platform, we encourage you to report such scammers to that platform.

    Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest!