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Customer advocate Jobs in Long beach ca

Last updated: 1 day ago
Developer Advocate

Developer Advocate

UnlayerCalifornia, United States
Show moreLast updated: 15 days ago
  • Promoted
Judge Advocate General (JAG)

Judge Advocate General (JAG)

Air ForceGardena, CA, United States
Full-time
Show moreLast updated: 15 days ago
Associate Legislative Advocate

Associate Legislative Advocate

The California State UniversityLong Beach, CA, USA
Full-time
Show moreLast updated: 30+ days ago
Victim Advocate I / II

Victim Advocate I / II

Stanislaus County Department of Workforce DevelopmentCA, US
Quick Apply
Show moreLast updated: 3 days ago
Home Care Aide Client Advocate

Home Care Aide Client Advocate

SYNERGY HomeCare of Long BeachLong Beach, CA
$20.00 hourly
Show moreLast updated: 6 days ago
  • Promoted
Bilingual Customer Service Advocate - Korean

Bilingual Customer Service Advocate - Korean

SCAN Health PlanLong Beach, CA, United States
$20.14–$23.00 hourly
Show moreLast updated: 8 days ago
Brand Advocate

Brand Advocate

CellairisTorrance, California
Show moreLast updated: 30+ days ago
Youth Advocate

Youth Advocate

First Place for YouthLos Angeles, California, United States, 90008
Show moreLast updated: 28 days ago
Customer Advocate

Customer Advocate

TMX Finance LLCTorrance, California, US
$15.00–$23.00 hourly
Show moreLast updated: 30+ days ago
  • Promoted
PATIENT ADVOCATE REPRESENTATIVE - CA

PATIENT ADVOCATE REPRESENTATIVE - CA

Tenet HealthcareCA, United States
Full-time
Show moreLast updated: 1 day ago

Show moreLast updated: 30+ days ago
  • Promoted
Personal Financial Advocate II - Lakewood - (PART-TIME)

Personal Financial Advocate II - Lakewood - (PART-TIME)

Kinecta Federal Credit UnionLakewood, CA, United States
Show moreLast updated: 5 days ago
Senior Care Advocate

Senior Care Advocate

AltaMedNorwalk, California
Full-time
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
PATIENT ADVOCATE - AUTH COORDINATOR

PATIENT ADVOCATE - AUTH COORDINATOR

Sutter Health CorporationCA, United States
Full-time
Show moreLast updated: 1 day ago
Peer and Family Advocate

Peer and Family Advocate

Stars Behavioral Health GroupLong Beach, CA USA
$17.00–$17.71 hourly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Advocate

Customer Service Advocate

VirtualVocationsCarson, California, United States
Full-time
Show moreLast updated: 1 day ago
  • Promoted
BILINGUAL CUSTOMER SERVICE ADVOCATE - KOREAN

BILINGUAL CUSTOMER SERVICE ADVOCATE - KOREAN

HealthCHECLong Beach, CA, United States
$20.14–$23.00 hourly
Full-time
Show moreLast updated: 1 day ago
  • Promoted
RESIDENT ADVOCATE CARE MANAGER

RESIDENT ADVOCATE CARE MANAGER

Volunteers of America - Greater Los AngelesCA, United States
$24.99–$26.30 hourly
Full-time
Show moreLast updated: 1 day ago
Medical Director - Aetna One Advocate

Medical Director - Aetna One Advocate

CVS HealthCalifornia, Work At Home, US
Remote
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
COMMUNITY HEALTH ADVOCATE III (ENHANCED CARE MANAGEMENT)

COMMUNITY HEALTH ADVOCATE III (ENHANCED CARE MANAGEMENT)

Baywell HealthCA, United States
$29.00–$32.00 hourly
Full-time
Show moreLast updated: 1 day ago
Developer Advocate

Developer Advocate

UnlayerCalifornia, United States
15 days ago
Job description

Unlayer is a leading SaaS company specializing in email, landing page, and document design tools and solutions. Our mission is to empower businesses and individuals to create stunning, responsive emails without the need for coding expertise.

We are seeking a passionate and skilled Developer Advocate to join our growing team at Unlayer. As a Developer Advocate, you will play a crucial role in bridging the gap between our product development team and our developer community.

Job Responsibilities :

  • Create and maintain technical documentation, tutorials, and sample code for Unlayer's APIs and SDK
  • Engage with the developer community through forums, social media, and events to promote Unlayer's products and gather feedback
  • Develop and deliver technical presentations, workshops, and webinars to educate internal teams and developers on Unlayer's capabilities
  • Collaborate with the product team to incorporate developer feedback into future product roadmaps
  • Assist in troubleshooting and resolving developer issues
  • Diagnose and troubleshoot software issues reported by customers, including but not limited to user interface problems, integration issues, and API errors.
  • Provide clear and concise instructions to coworkers and customers on how to resolve technical issues, both independently and through guided troubleshooting sessions.
  • Collaborate with the engineering and product teams to escalate complex issues and provide feedback on product improvements and enhancements.
  • Develop and maintain technical documentation, knowledge base articles, and FAQs to empower coworkers and customers to self-serve and reduce support inquiries.

Requirements :

  • 3+ years of experience in software development, preferably in web technologies
  • Advanced understanding of HTML, CSS, Javascript & SDK
  • Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical users
  • Ability to remain calm and professional in challenging situations
  • Strong problem-solving skills and attention to detail
  • Experience with public speaking and presenting technical concepts to diverse audiences
  • Passion for developer tools and email marketing technologies
  • Must be able to work EST or CST hours
  • Associate's or bachelor's degree in Computer Science, Information Technology, or related field
  • Experience with email design and development
  • Understanding of Vanilla JS, Vue, Angular and React a plus
  • Previous experience in a developer relations or advocacy role
  • Contributions to open-source projects
  • Familiarity with customer support software (ie : Intercom) and ticketing systems is a plus
  • Salary and Perks :

  • Competitive market salary.
  • Annual increments and performance-based bonuses.
  • Comprehensive medical insurance for employees, spouses, and children.
  • Learning and development allowance.
  • Provident fund and EOBI.
  • Remote work
  • Health and Fitness Allowance
  • Collaborative work environment with regular recreational activities such as monthly dinners and family events.