Customer advocate Jobs in Pasadena, CA

About the Position

The Victim Services Program has provided services to victims of crime since 1985. The program utilizes volunteers assigned to the court advocacy unit, the protective order unit and the family violence unit. The goal of the program is to provide comprehensive services to crime victims involved in the criminal justice system, who have a case that is being prosecuted by the District Attorney's Office.

The Victim Advocate Provides immediate crisis intervention to victims; provides victims with information about the conditions of the offender's supervision; provides support during the investigation and prosecution process; explains procedures and requirements; consults with victim to determine the full extent of the crime and assesses victim's needs; refers victims and their children to appropriate community services for assistance made necessary by the crime; and performs other related duties as assigned.

About the Division

Chris Parosa is Lane County's elected district attorney. His office is responsible for the prosecution of all crimes in

Lane County Circuit Court

Divisions in the District Attorney's Office include :

Criminal,

Family Law

• (Child Support Enforcement);

Juvenile

Death Investigations

; and

Victim Services

Our Mission

Strive to improve public safety and quality of life by prosecuting the guilty, protecting the innocent, securing the appropriate support for children and families, and determining the cause and manner of death in all cases of traumatic or unattended death.

Schedule :

Monday - Friday; 8 : 00am - 5 : 00pm

Training :

Equivalent to the completion of the twelfth grade. Additional specialized training in social work, sociology, corrections or counseling is desirable.

Experience :

Two years of responsible experience in community service providing direct client assistance, and coordinating and training volunteers.

An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying.

Notes

This position is subject to a full criminal offender information record check.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.