Customer advocate Jobs in Scottsdale, AZ
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Customer advocate • scottsdale az
Last updated: 10 hours ago
Customer Advocate, Social Media.The Customer Advocate, Social Media, is the guardian of MoneyLion's reputation in the wild, unpredictable world of social media and third-party review sites.You'll d...Show moreLast updated: 30+ days ago
Claims Advocate Sales Support Specialist.Join a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warran...Show moreLast updated: 28 days ago
A company is looking for a Customer Success Advocate.Key Responsibilities Handle inbound sales and service calls, focusing on enhancing customer experience Provide thoughtful advice to maximize ...Show moreLast updated: 11 hours ago
We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly.Together, we are building a culture and company from the people up - committed to t...Show moreLast updated: 1 day ago
Base is planning to bring a million developers and a billion users onchain.We need your help to make that happen.We believe that the onchain platform is the most important builder platform since th...Show moreLast updated: 11 days ago
Ability to turn objections into leads.Required Attitude / Personality : .Drive and Urgency : Has tremendous energy and initiative to drive customers to the store and generate sales.Able to memorize scri...Show moreLast updated: 30+ days ago
Increase sales of Kellogg branded items, by assisting customers with their soil purchases.Work in an assigned Home Depot store during peak selling seasons.
Stock displays and assist customers with g...Show moreLast updated: 2 days ago
Since 1977, Sojourner Center has been a safe haven from domestic violence for women and their children in Arizona.Since our founding, we have transformed lives by providing shelter and support serv...Show moreLast updated: 16 days ago
The Customer Advocate, Social Media, is the guardian of MoneyLion’s reputation in the wild, unpredictable world of social media and third-party review sites.
You’ll deliver swift, empathetic, and on...Show moreLast updated: 30+ days ago
Increase sales of Kellogg branded items, by assisting customers with their soil purchases.Work in an assigned Home Depot store during peak selling seasons.
Stock displays and assist customers with g...Show moreLast updated: 2 days ago
Want to Make a Difference for Others Through Healthcare? Welcome to Serenity.If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign...Show moreLast updated: 30+ days ago
A Customer Success Advocate (CSA) answers incoming customer phone calls and follows company policies to solve customer issues.
The CSA will determine who else at Caris may help solve more complicate...Show moreLast updated: 30+ days ago
You are applying for a position through Medix, a staffing agency.The actual posting represents a position at one of our clients.
Our client is seeking a Customer Service Advocate to join our team wi...Show moreLast updated: 18 days ago
TX - Grand Prairie CA - Woodland Hills CA - Costa Mesa.This role requires associates to be in-office 1 - 2 days per week fostering collaboration and connectivity while providing flexibility to supp...Show moreLast updated: 9 days ago
Elite Executives is a premier marketing firm seeking a Customer Success Advocate to manage the technical lifecycle of the customer experience.
You’ll initiate sales by qualifying residential needs a...Show moreLast updated: 10 hours ago
NEW • Customer Care Advocate Position.Ready to build your career? Join our team of Advocates working.Tempe headquarters! As a Customer Care Advocate you'll be revolutionizing the car buying journey ...Show moreLast updated: 30+ days ago
Who We Are To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part ...Show moreLast updated: 30+ days ago
Be the face and voice of Opendoor handling the sophisticated needs of our customers with integrity, empathy, and efficiency.
Guide customers to understand all aspects of the Opendoor home-buying and...Show moreLast updated: 10 days ago
The Inbound Engagement Advocate contributes to the success of the credit union and its members by responding to member sales inquiries, primarily via phone channel.
This position will also support t...Show moreLast updated: 7 days ago
- Promoted
Customer Advocate Social Media
Gen DigitalTempe, AZ, USFull-time
- Promoted
Claims Advocate Specialist
First AmericanPhoenix, AZ, USFull-time
- Promoted
- New!
Customer Success Advocate
VirtualVocationsMesa, Arizona, United StatesFull-time
Customer Engagement Advocate II
Lumen IncPhoenix, AZ, United StatesFull-time
- Promoted
Staff Developer Advocate
CoinbasePhoenix, AZ, United StatesFull-time
Brand Advocate
CellairisPhoenix, ArizonaFull-time
Sales Advocate
Kellogg Supply, IncPhoenix, AZ, USFull-time
- Promoted
Shelter Advocate - Overnight
Sojourner CenterPhoenix, AZ, USFull-time
Customer Advocate Social Media
GenTempe,Arizona,USAFull-time
- Promoted
Sales Advocate
Kellogg Garden ProductsPhoenix, AZ, USFull-time
Patient Care Advocate
Serenity Mental Health CentersPhoenix, AZ, USFull-time
Customer Success Advocate I – Oncology
Caris Life SciencesCC, PhoenixFull-time
Customer Service Advocate
MedixPhoenix, AZ, United StatesFull-time
Patient Advocate Infusion
Elevance HealthMesa, Arizona, USAFull-time
- Promoted
- New!
Customer Success Advocate
Elite ExecutivesTempe, AZ, USFull-time
Customer Service Representative / Customer Advocate
CarvanaTempe, AZ, United StatesFull-time
Customer Advocate
TMX Finance LLCTempe, Arizona, USFull-time
Experience Advocate
OpendoorPhoenixFull-time
Bilingual Inbound Engagement Advocate
Desert Financial Credit UnionPhoenix, AZ, USFull-time
The average salary range is between $ 33,183 and $ 40,549 year , with the average salary hovering around $ 40,000 year .
- general dentist (from $ 82,500 to $ 250,000 year)
- project specialist (from $ 40,463 to $ 228,080 year)
- salesforce business analyst (from $ 98,800 to $ 226,875 year)
- vp engineering (from $ 210,000 to $ 223,500 year)
- nuclear engineer (from $ 179,600 to $ 216,644 year)
- performance analyst (from $ 75,750 to $ 214,554 year)
- product management (from $ 136,100 to $ 214,500 year)
- engineering director (from $ 164,650 to $ 211,000 year)
- technical program manager (from $ 140,000 to $ 201,000 year)
- senior process engineer (from $ 115,000 to $ 200,100 year)
- Montgomery, AL (from $ 33,150 to $ 126,152 year)
- Newark, NJ (from $ 39,000 to $ 90,000 year)
- Naperville, IL (from $ 36,888 to $ 72,750 year)
- Lancaster, CA (from $ 32,955 to $ 69,575 year)
- Arlington, TX (from $ 33,280 to $ 68,920 year)
- Davenport, IA (from $ 33,150 to $ 65,666 year)
- Providence, RI (from $ 39,650 to $ 64,899 year)
- Charlotte, NC (from $ 32,175 to $ 62,868 year)
- Orange, CA (from $ 35,100 to $ 60,466 year)
- San Francisco, CA (from $ 35,360 to $ 56,492 year)
The average salary range is between $ 31,200 and $ 48,247 year , with the average salary hovering around $ 36,267 year .
Customer Advocate Social Media
Gen DigitalTempe, AZ, US30+ days ago
Job type
- Full-time
Job descriptionExperience : Minimum 2-3 years in a customer-facing role, with prior experience managing communities on social media sites like Facebook, Instagram, Reddit, LinkedIn, YouTube, X (Twitter), and third-party review sites. Knowledge : Deep understanding of social media platform best practices, trends, and tools such as Buffer, Hootsuite, Sprout Social, Brandwatch, or Percolate. Trend Driver : Stay informed about current social media trends, emerging platforms, and evolving customer engagement strategies. Communication : Exceptional written and verbal communication skills, with the ability to craft empathetic, clear, and brand-aligned responses in 240 characters or less. Judgment : Strong ability to assess the reputational impact of responses, ensuring appropriateness in tone, content, and audience targeting. Ownership : Demonstrated accountability, follow-through, and self-management in high-volume, high-visibility workstreams. Adaptability : Thrives in a dynamic environment with competing priorities and varying workflows. Stakeholder Savvy : Skilled at working with stakeholders across all levels, knowing how to communicate ideas effectively and adaptively while respecting diverse perspectives and prioritizing solutions that serve the broader organizational goals. Cultural Fit : Contributes positively to team culture, demonstrating enthusiasm, a sense of humor, and a collaborative spirit. Regulatory Awareness : Solid understanding of reputational risks, ideally in financial services - including regulatory and fraud considerations. Reputation Management : Strong judgment and discretion in crafting public-facing communications, with a focus on maintaining MoneyLion's brand integrity and knowing when to escalate reputational risks. Continuous Improvement : We're looking for individuals who refuse to settle, constantly iterate, and always seek to improve. You embrace challenges, crave learning opportunities, and work tirelessly to refine your craft while contributing meaningfully to MoneyLion's customer operations strategy. Certifications (Preferred) : Social media certifications (e.g., Hootsuite Academy, HubSpot Social Media Certification) or certifications relevant to customer service and reputation management is a plus.
Customer Advocate, Social Media
The Customer Advocate, Social Media, is the guardian of MoneyLion's reputation in the wild, unpredictable world of social media and third-party review sites. You'll deliver swift, empathetic, and on-brand solutions to customer questions, complaints, and concernsall while keeping MoneyLion's mission to "empower America's financial decisions" front and center. As a key player on the Social Media branch of the Customer Advocacy team, you'll be the voice behind the screenquick-thinking, problem-solving, and always tuned in to what customers need. This isn't just about answering questions and resolving issues; it's about building trust, championing MoneyLion's unique brand voice, and ensuring every interaction leaves our customers feeling like VIPs. This role is vital to maintaining our online reputation and ensuring customer satisfaction through authentic engagement.
The ideal candidate will be enthusiastic and proactive, possess a strong customer-first mindset, exceptional communication skills, and the ability to work effectively in a fast-paced, dynamic environment. This position requires a blend of creativity, strategic thinking, and a commitment to consistently representing MoneyLion's brand voice in all customer interactions. If you thrive in high-energy spaces, love bringing creative solutions to the table, and excel in dynamic environments, this role is for you. Success here means working collaboratively, staying proactive, and ensuring every customer feels heard and supported.
Ultimately, this role is about fostering customer trust and loyalty while positioning MoneyLion as a leader in customer support through thoughtful and impactful digital engagement.
Key Responsibilities
- Respond promptly and professionally to customer inquiries and concerns on social media platforms and third-party review sites, maintaining MoneyLion's authentic brand voice.
- Provide timely assistance and follow-up via the customer's preferred channel (social, phone, email, text, or chat) to ensure resolution and satisfaction.
- Balance high case volumes and prioritize tasks effectively to meet tight deadlines without compromising quality.
- Proactively identify trends, risks (reputational and regulatory), and recurring issues, escalating insights to relevant teams to enhance products and services.
- Collaborate with internal stakeholders to identify and address reputational or regulatory risks promptly and effectively.
- Share customer feedback, feature requests, and workarounds with Product, Marketing, and Operations teams to drive improvements.
- Document and maintain internal records of technical issues, customer complaints, and meaningful discussions to inform broader team strategies.
- Develop and maintain playbooks, SOPs, and training materials for consistent and effective social media support.
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