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Customer assistant Jobs in Washington, DC

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Customer assistant • washington dc

Last updated: 1 hour ago
Customer Service

Customer Service

Nissi GroupDistrict Heights, MD, United States
Full-time
Customer service agents manage customer calls using multi-line telephone systems.They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer...Show moreLast updated: 23 days ago
Customer care assistant

Customer care assistant

RandstadWashington, DC, United States
Permanent
Our client is looking for a detail oriented Customer Care Assistant with 2+ years of customer service experience support the team during this busy period. This will be a 1 day long contract, fully o...Show moreLast updated: 9 days ago
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Customer Service Assistant - Georgetown University Law Center

Customer Service Assistant - Georgetown University Law Center

Georgetown UniversityWashington, DC, US
Full-time
Georgetown University comprises two unique campuses in the nation's capital.With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minute...Show moreLast updated: 30+ days ago
One Stop - Customer Service Assistant

One Stop - Customer Service Assistant

One StopECKINGTON WEST
Part-time
One Stop • ECKINGTON WEST • Apply by 28-May-2025 About the role What is in it for you.We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco.As a Custome...Show moreLast updated: 30+ days ago
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Customer Service

Customer Service

LowesCollege Park, MD, United States
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
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Customer Advocate

Customer Advocate

SafeliteCapitol Heights, MD, US
Full-time
The Customer Advocate is one of Safelite's first impressions with our customers.From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and an...Show moreLast updated: 30+ days ago
Full Time Customer Service Supervisor Assistant

Full Time Customer Service Supervisor Assistant

Harris TeeterBethesda, MD, United States
Full-time
We are seeking an enthusiastic and skilled individual to become a vital member of our team as a Full Time Customer Service Supervisor Assistant! In this exciting role, you will have the opportunity...Show moreLast updated: 1 day ago
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General Virtual Assistant | Bilingual : Cantonese & English

General Virtual Assistant | Bilingual : Cantonese & English

Wing AssistantWashington, DC, US
Full-time
General Virtual Assistant | Bilingual : Cantonese & English.Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for compa...Show moreLast updated: 30+ days ago
Customer Advocate

Customer Advocate

Safelite Group, Inc.Capitol Heights, MD, United States
Full-time
Does this position interest you?.You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do.But beyond the glass, we're...Show moreLast updated: 6 days ago
Customer Service Associate / Medical Assistant

Customer Service Associate / Medical Assistant

Washington Eye DoctorsWashington, District of Columbia, United States
Full-time
Quick Apply
Washington Eye Doctors is expanding.It is a great time to join a growing private practice that has been serving the community of Washington DC since 1950. We provide personalized eye care services t...Show moreLast updated: 30+ days ago
Customer Representative

Customer Representative

InspiredArlington County, Virginia, USA
Full-time
About the job Travel customer representative.As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the ...Show moreLast updated: 11 days ago
Assistant Manager, Customer Care - Shenzhen (客戶服務助理经理- 深圳)

Assistant Manager, Customer Care - Shenzhen (客戶服務助理经理- 深圳)

Hong Kong Express Airways LimitedChinese Mainland
Full-time
HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.Like you, and just like ...Show moreLast updated: 27 days ago
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Customer Service

Customer Service

TradeJobsWorkforce22201 Arlington, VA, US
Full-time
Required Skill : Must have 3+ years Customer Service experience, preferably within a food manufacturing environment.Fast paced hospitality and / or Retail experience may be considered.Must posses e...Show moreLast updated: 30+ days ago
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Customer Support Assistant

Customer Support Assistant

Dinamic AS GroupWashington, DC, United States
Full-time
In this role, you will provide exceptional service to clients by addressing inquiries, resolving issues, and maintaining a professional and friendly demeanor. Your ability to communicate effectively...Show moreLast updated: 1 hour ago
Medical Customer Service Assistant

Medical Customer Service Assistant

VirtualVocationsWashington, District of Columbia, United States
Full-time
A company is looking for a Medical Customer Service & Collections Assistant.Key Responsibilities Serve as the primary contact for patient billing inquiries and assist in understanding billing sta...Show moreLast updated: 30+ days ago
Customer Support Assistant

Customer Support Assistant

Alphabe Insight IncWashington, DC, United States
Full-time
As a forward-thinking agency specializing in business development and integrated project management, we bring clarity and innovation to every initiative we undertake. Our team is driven by excellenc...Show moreLast updated: 30+ days ago
  • Promoted
Customer Engagement / Administrative Assistant

Customer Engagement / Administrative Assistant

Clearance JobsWashington, DC, US
Full-time
Customer Engagement / Administrative Assistant.The Prospective Group (TPG) is an IT Management Consulting company providing services internationally to government and commercial entities.Being prospe...Show moreLast updated: 9 days ago
Customer Assistant Dan Murphy's Hamilton

Customer Assistant Dan Murphy's Hamilton

endeavour group careersHamilton, Australia
Full-time
Customer Assistant Dan Murphys Share your passion.Looking for an adventure Youll fit right in at Dans! As one of our spirited Customer Assistants youll leave your mark on our customers team and l...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service

Customer Service

TradeJobsWorkForce22211 Arlington, VA, US
Full-time
Customer Service Job Duties : Processing orders, forms, applications, and requests.Keeping recor...Show moreLast updated: 30+ days ago
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Customer Service

Customer Service

Nissi GroupDistrict Heights, MD, United States
23 days ago
Job type
  • Full-time
Job description

SUMMARY

Customer service agents manage customer calls using multi-line telephone systems. They use computerized scheduling systems to investigate, resolve, document, and promptly respond to complex customer complaints and questions. The customer service team partners with dispatch to identify problems with service and communicate changes to customers. They also provide critical administrative support to multiple departments.

DUTIES & RESPONSIBILITIES

  • Handle customer inquiries and complaints
  • Provide service and transfer information to help customers plan trips
  • Identify schedule conflicts impacting on-time performance
  • Maintain an accurate call log
  • Clearly and accurately document issues
  • Maintain a clean and well-organized work area

QUALIFICATIONS

  • High school diploma or equivalent
  • 1+ year(s) of customer service experience preferred
  • Proficient in Microsoft Office, including Word, Excel, and Outlook
  • Ability to read, understand, interpret, and explain transit system operation rules, regulations, policies, phases and routes
  • Basic math, writing, and computer skills
  • Ability to communicate via telephone with clear speech, pleasant tone, and proper etiquette
  • COMPETENCIES

  • Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Interpersonal Skills- -Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
  • Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed.
  • Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  • Diversity Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment; Builds a diverse workforce.
  • Ethics Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.
  • Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  • Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works efficiently.
  • Adaptability Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
  • Attendance / Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings on time.
  • Dependability Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
  • PHYSICAL DEMANDS

  • Continually required to sit
  • Continually required to utilize hand and finger dexterity and / or use of a keyboard
  • Continually required to talk and listen
  • Continually required to utilize computer screen
  • Occasionally required to lift / push / carry items less than 25 pounds