Remote Customer care Jobs in Augusta, GA

Hospice Care Consultant (Hcc)

Lead with purpose. Advocate with heart. Make a lasting difference.

Join our growing team as a Hospice Care Consultant (HCC) - a strategic sales representative who champions our mission while developing strong, lasting relationships with key referral partners in the healthcare community.

As a brand ambassador, you will:

• Cover the Augusta, GA and surrounding locations
• Educate, inform, and inspire confidence in our services, so that the right patients are referred at the right time
• Identify new referral opportunities by calling on hospitals, home health agencies, skilled nursing facilities, assisted living communities, clinics, and physician offices
• Engage in meaningful conversations with healthcare professionals about patient needs and how hospice care can support quality of life
• Plan and execute strategic marketing initiatives to increase awareness and drive referral growth
• Represent our organization at community events, professional associations, and educational in-services to promote our services
• Serve as a resource and advocate for patients and families, ensuring they understand hospice options and the benefits of early referrals

What You Bring

You're a results-driven, self-motivated professional who thrives on relationship-building, strategy, and heart-centered service. You have a deep understanding of the healthcare landscape and bring consultative marketing experience to the table. You're confident working independently and collaboratively with both clinical and operational teams.

• Bachelor's degree in business, marketing, communications or equivalent experience
• Minimum 2 years in healthcare sales, business development, or referral marketing
• Strong existing relationships with physicians, hospitals, skilled nursing facilities or home health professionals
• Prior experience in hospice, palliative care, or home health is a plus
• Excellent communication, presentation, and time-management skills
• Proficiency in Microsoft Office Suite and CRM platforms
• Sensitivity to the needs of terminally ill patients and their families
• Proven track record of meeting or exceeding admissions and census targets

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply now to join our mission-driven team!

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

Location

Heartland Hospice

Our Company

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized and kindness is celebrated.