Customer care Jobs in Columbia, MO

Care Team Associate

Shift: Friday & Saturday: 7:00 p.m. to 9:30 a.m. & Sunday 7:00 p.m. to 7:30 a.m.

Department: Transport Services Compensation:

Base Pay Range: $15.00 to $23.64 per hour, based on experience.

Shift Differentials:

o Additional $2.00 per hour for evening or weekend shifts

o Additional $2.00 per hour for night shifts

o Additional $4.00 per hour for weekend evening shifts

o Additional $4.00 per hour for weekend night shifts

Union Bid Period: 9/10/26 9/16/26

About The Job

MU Health Care is looking for a compassionate and dynamic individual to join our team as a Care Team Associate. If you're someone who thrives in a fast-paced environment and is committed to enhancing patient well-being through dedicated support, this role is for you. We seek a team-oriented professional who excels in both routine and high-pressure situations, providing essential support to our nursing and clinical staff. Your strong customer focus and ability to follow detailed instructions will be key as you contribute to a seamless patient care experience. Join us and be part of a team where your dedication and proactive approach will make a tangible difference in our patients' lives every day.

About Mu Health Care

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system the only in mid-Missouri is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions with growth, opportunity and support every step of the way.

Employee Benefits

Health, vision and dental insurance coverage starting day one

Generous paid leave and paid time off, including nine holidays

Multiple retirement options, including 100% matching up to 8% and full vesting in three years

Tuition assistance for employees (75%) and immediate family members (50%)

Discounts on cell phone plans, rental cars, gyms, hotels and more

See a comprehensive list of benefits here.

Detailed Job Description

Assist nursing staff/ancillary staff in the transfer of patients from bed to bed, stretcher or wheelchair.

Educate and train new staff members in the responsibilities of the Care Team Associate role.

Perform other duties as delegated by nursing staff and unit management as needed in both routine and emergent situations.

Responsible for accurate and timely entry of information into computerized bed-management system.

Transport patient via wheelchair, stretcher, or bed to destination. Includes taking patients to tests, transfers and discharges.

Transfer infusion pumps from pole to wheelchair, stretcher, and bed; Ensure equipment such as wheelchairs, stretchers, beds, infusion pumps, etc. are routinely cleaned and available for use; Retrieve, tag, and deliver broken equipment to repair shop. Deliver equipment back to unit once repaired.

Supply and exchange medical gases throughout the facility as needed.

Perform routine cleaning and stocking of medical carts.

May function as an equipment and inventory technician who cleans, monitors, and maintains routine respiratory care equipment throughout the hospital.

May complete unit/department-specific duties and expectations as outlined in department documents.

Required Qualifications

Ability to understand and follow oral and written instructions.

Strong customer orientation.

Strong team orientation.

Preferred Qualifications

Additional license/certification requirements as determined by the hiring department.

Physical Demands

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and may require ambulating, remaining in a stationary position and positioning self to reach and/or move objects above the shoulders and below the knees. The employee may frequently lift and/or move objects up to 10 lbs and occasionally move objects up to 25 lbs.

This role may also routinely come into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.