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Remote Customer care Jobs in Laredo, TX

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Customer care • laredo tx

Last updated: 1 day ago
Senior Total Loss Customer Care Specialist - Remote

Senior Total Loss Customer Care Specialist - Remote

IAATX null, US
Remote
Full-time
Here at IAA, an RB Global, Inc.Senior Total Loss Customer Care Specialists are an important part of our vehicle life cycle process, providing vehicle owners with the information they need to naviga...Show moreLast updated: 30+ days ago
Traveler Care Specialist, Luxury Travel (Customer Service, Sales)

Traveler Care Specialist, Luxury Travel (Customer Service, Sales)

ZicassoTX, US
Remote
Full-time
Quick Apply
Zicasso is a leading luxury travel company that creates personalized, life-enriching experiences for discerning travelers. Founded in Silicon Valley, our unique approach to travel blends cutting-edg...Show moreLast updated: 30+ days ago
Customer Success Consultant

Customer Success Consultant

RELX Inc. CompanyTexas
Remote
Full-time
As a Customer Success Consultant, you will manage and nurture relationships with Law Firm Clients.You will serve as the main point of contact for clients of the assigned solution, ensuring their su...Show moreLast updated: 30+ days ago
Customer Service Coordinator

Customer Service Coordinator

ISI Design and Installation Solutions, INC.Remote Texas
Remote
Full-time
Looking to build your career and design your future? You have come to the right place.The primary responsibility of the Customer Service Coordinator is to work with our customers (builders) and hom...Show moreLast updated: 30+ days ago
  • Promoted
TxDMV - Customer Service Representative (Remote)

TxDMV - Customer Service Representative (Remote)

CAPPSTX, United States
Remote
Full-time
This position is eligible for a hybrid (remote) work from anywhere in Texas (subject to change).To apply for this position, complete an on-line application through the Applicant Career Section or W...Show moreLast updated: 4 days ago
  • Promoted
Sr. Manager, Customer Sales (Remote)

Sr. Manager, Customer Sales (Remote)

CrowdStrike, Inc.TX, US
Remote
Full-time
CrowdStrike is seeking a Senior Manager, Customer Sales who will lead, coach, and mentor a team of talented Senior Corporate Account Managers who focus on upselling, cross-selling, and renewals.Thi...Show moreLast updated: 1 day ago
  • Promoted
Senior Customer Service Professional - Remote.

Senior Customer Service Professional - Remote.

Awareness StrategiesTX, United States
Remote
Full-time +1
Senior Customer Service Professional - Remote.Do you thrive in an environment that.No salary, no limits-your effort determines your earnings. Home, while traveling, or wherever life takes you.Start ...Show moreLast updated: 1 day ago
  • Promoted
Remote Customer Service Representative

Remote Customer Service Representative

Call Center HavenTX, United States
$9.00–$19.00 hourly
Remote
Full-time
We are seeking motivated and experienced individuals to join our team as Remote Customer Service Representatives.If hired, you will be responsible for handling inbound and outbound calls.This role ...Show moreLast updated: 7 days ago
Customer Service Rep

Customer Service Rep

CSC ServiceworksRemote, Texas, United States
Remote
The CSC ServiceWorks Story We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada.Our Best...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Agent - (Remote)

Customer Support Agent - (Remote)

Easy RecruiterTX, United States
$16.50–$18.00 hourly
Remote
Part-time
About the job Customer Support Agent - (Remote).Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships...Show moreLast updated: 7 days ago
  • Promoted
Remote Customer Service Representative

Remote Customer Service Representative

Virgo and Aries LlcTX, United States
Remote
Full-time
Join Our Remote Dream Team - Deliver Outstanding Customer Service from our select locations!.Are you a customer-focused superstar with a passion for going above and. Are you ready to unleash your po...Show moreLast updated: 7 days ago
Customer Data Specialist

Customer Data Specialist

CovetrusTexas
$16.98–$28.29 hourly
Remote
Full-time
The Customer Data Specialist will work as part of a team responsible for maintaining and updating various elements of customer data in numerous systems depending on the nature of the data.The accur...Show moreLast updated: 30+ days ago
  • Promoted
Remote - Customer Service Representative

Remote - Customer Service Representative

ConduentTX, United States
$16.00 hourly
Remote
Full-time
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clien...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative – Remote

Customer Service Representative – Remote

Spade RecruitingTexas
$55,000.00 yearly
Remote
Full-time
Quick Apply
Altig Orlovic (AO) is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.Tha...Show moreLast updated: 30+ days ago
  • Promoted
(WFH) Customer Support Specialist

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxLaredo, TX, United States
Remote
Full-time
GigCX Marketplace is partnering with Teleperformance.TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences...Show moreLast updated: 10 days ago
  • Promoted
Remote Customer Service Representative

Remote Customer Service Representative

TEKsystemsTX, United States
$14.50 hourly
Remote
Full-time
Seeking remote call center representatives.Equipment will be provided •Must have high-speed internet •Must be able to work 1 weekend day. Must be open to work from 6AM-10PM CST for an 8 hour shift.Jo...Show moreLast updated: 5 days ago
Customer Service Representative

Customer Service Representative

CVS HealthTexas, Work At Home, US
$17.00–$29.88 hourly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
WFH - Customer Care Specialist

WFH - Customer Care Specialist

American Income Life AO - Christopher RolphRemote, TX, US
Remote
Full-time
Quick Apply
Join AO as a Remote Benefits Advisor : Unlock Your Career Potential AO is seeking motivated individuals to join our remote team as Benefits Advisors. Whether you're an experienced professional or som...Show moreLast updated: 1 day ago
24 - Managed Care Customer Care Reps - REMOTE

24 - Managed Care Customer Care Reps - REMOTE

VITUS Search GroupTX, US
$25.00 hourly
Remote
Permanent
Quick Apply
Vitus Search Group has recently opened a Managed Care Division, and we cannot be more excited.We have recently brought on an industry leader in the Managed Care Industry .She will be heading u...Show moreLast updated: 4 days ago
Customer Support Agent

Customer Support Agent

Foley Carrier Services LLCTX, US
$37,000.00 yearly
Remote
Full-time
Quick Apply
Join Foley and help motor carriers thrive!.We're hiring a Remote Customer Service - Compliance Customer Service Agent.THIS IS A REMOTE OPTION FOR THE FOLLOWING STATES. CONNECTICUT-MASSACHUSETTS-FLOR...Show moreLast updated: 1 day ago
Senior Total Loss Customer Care Specialist - Remote

Senior Total Loss Customer Care Specialist - Remote

IAATX null, US
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Here at IAA, an RB Global, Inc. company, our Senior Total Loss Customer Care Specialists are an important part of our vehicle life cycle process, providing vehicle owners with the information they need to navigate our title procurement process.

Senior Total Loss Customer Care Specialists embody our main values of "accountability" and a "will to succeed" through coordinating with vehicle owners and members every step of the way. Helping to keep our customers informed, answering questions, and maximizing their expertise to ensure we're delivering excellent results and setting realistic timelines and expectations.

What makes this role even better?! It's virtual / remote and can be located anywhere in the United States, with only occasional travel needed to local IAA facilities. And don't worry, we have the equipment covered, all you need is high-speed internet and a private work area.

At IAA we believe in each other and our teams. As such, each employee may be asked to change functions in order to support our needs. These responsibilities may include phone support to inbound and outbound calls, claims and work order processing, and preparing salvage documentation. In order to be successful in this role, employees will need to be willing and able to rotate among these priorities to provide top-tier support to our growing customer base.

What Do IAA Total Loss Customer Care Specialists Do?

  • Review new file assignments to conclude the most effective handling procedures required to acquire title documents based on established guidelines.
  • Handles telephone inquiries on claim status about the total losses title process.
  • Obtain and review reports, statements, records, and related materials to inform process decisions within established guidelines and own first-level service recovery efforts and critical issue resolution.
  • Have direct ownership of first and second-level service recovery efforts and escalations.
  • Ensures that all documents pertaining to a claim are electronically attached and labeled in the file management system.
  • Responds to all correspondence in accordance with the established accountability standards.
  • Provides vehicle owners with the information they need to navigate the title procurement process by clearly setting expectations and outlining the next steps.
  • Communicate when all documents have been received so the process can flow
  • Provides relationship and professional service to customers, peers, and partners
  • Act as a mentor within the department in areas of subject matter expertise. Assists with onboarding and training peers.
  • Execute with speed and urgency to conclude, communicate, and obtain all documentation required to prepare the vehicle for sale.
  • Address assigned inventory of salvage vehicles to drive effective results, using state-specific methods and processes.
  • Learns and maintains detailed knowledge of state salvage and title laws for assigned states and may aid partners by answering questions about owner-retained salvage laws and salvage title laws.
  • Documents files to include all key procedures, next steps about title process, interactions with customers, vehicle providers, and internal partners.
  • May be asked to step in as team lead while the supervisor is unavailable.
  • Act as primary account point of contact for low-volume accounts.
  • Help with other functions and duties as needed.
  • Duties are subject to change, based on needs.

What are the Requirements?

  • 4 or more years prior auto insurance claims handling experience
  • Excellent written, verbal, communications skills while collaborating with different departments
  • High School Diploma or equivalent
  • Some college education preferred
  • Experience handling vehicle titles and state-specific documents preferred
  • Proficient with Microsoft Office software suites (Word, Outlook, Excel)
  • High-speed internet is required when working remotely
  • Ability to handle difficult and stressful situations with professional composure
  • Proven experience analyzing, organizing, and prioritizing work while making deadlines
  • Work evenings, nights, and weekends as necessary
  • Work in a fast service-oriented environment
  • Process and handle confidential information with caution
  • In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD / LTD, Life Insurance / AD&D, paid holidays, and vacations.

    California, Connecticut, Colorado, Maryland, Nevada, Rhode Island Residents Only : The salary range for residents listed above is $20.00 to $26.00 . Pay is based on several factors including but not limited to education, work experience, and certifications.

    About IAA, an RB Global, Inc. company :

    IAA, an RB Global, Inc. company (NYSE : RBA) and (TSX : RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)