Remote Customer care Jobs in Las Cruces, NM
Last updated: 1 day ago
Answer inbound calls in both English and Spanish from US customers and address questions & concerns regarding their healthcare benefits.
Training will be conducted in English).Actively listen to cus...Show moreLast updated: 30+ days ago
Health Care Facility Surveyor - New Mexico.CMS’s Long-Term Care Basic Training and SMQT certification are required.Impact Recruiting Solutions is currently seeking a Registered Dietitian Heal...Show moreLast updated: 30+ days ago
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet.
We do that by creating a people-first culture built ...Show moreLast updated: 3 days ago
The Medical Director will provide qualified medical direction and consultation for care delivery and complex case management for our community-based palliative care program.In addition, this role w...Show moreLast updated: 30+ days ago
Customer Success Manager (State, Local, Law Enforcement).Group, a Harris Computer company, are seeking a Customer Success Manager – SLED, on a full-time, permanent, remote working basis, who can be...Show moreLast updated: 30+ days ago
All Care Therapies company is at the forefront of utilizing cutting-edge technology to deliver in-home speech, occupational, and physical therapy services for a diverse clientele, spanning children...Show moreLast updated: 1 day ago
A company is looking for a Remote Customer Support representative for inbound phone calls in the insurance sector.Key ResponsibilitiesAssist customers over the phone with inquiries related to their...Show moreLast updated: 11 days ago
How many companies can say they’ve been in business for over 177 years?!.Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced wor...Show moreLast updated: 30+ days ago
Customer Relations Associate – Remote Hotel Reservation Specialist Are you passionate about hospitality and travel? Do you enjoy helping others plan seamless experiences? Join our team as a R...Show moreLast updated: 20 days ago
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Staff4Me is currently looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsi...Show moreLast updated: 30+ days ago
Customer Service Representative-Remote.Seasonal) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet.
This position provides customer service support and...Show moreLast updated: 30+ days ago
CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS.We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office p...Show moreLast updated: 30+ days ago
Bilingual Healthcare Customer Service Bilingual Spanish - 100% Remote New Mexico
Continuum Global SolutionsNM, US$16.00 hourly
Remote
Job #1318 - Registered Dietitian Health Care Facility Surveyor - New Mexico
Impact Recruiting SolutionNM, United StatesRemote
Remote Energy Efficiency Customer Support Specialist
ClearesultNew Mexico$17.00 hourly
Remote
Full-time
Part-time / Remote Medical Director - Community-Based Care (Palliative Care)
Highmark HealthNM, Working at Home, New Mexico$170,000.00 yearly
Remote
Part-time
Customer Success Manager – State, Local and Law Enforcement (SLED)
i2 Group Inc.New Mexico, United StatesRemote
Full-time
- Promoted
Remote - Bilingual (Spanish) Speech Language Pathologist - SLP
All Care TherapiesLas Cruces, NM, US$56.00 hourly
Remote
Full-time +1
- Promoted
Remote Customer Support Specialist
VirtualVocationsLas Cruces, New Mexico, United StatesRemote
Full-time
Customer Support Administrator
ZEISS GroupRemote, USA NMRemote
Full-time
Customer Relations Associate-Remote / Hotel Reservation Specialist
Navigate New HorizonsNM, USRemote
Quick Apply
Virtual Care Psychiatric Mental Health Nurse Practitioner - Pod 4
CVS HealthNew Mexico, Work At Home, US$41.85–$90.12 hourly
Remote
Full-time
Customer Service Representative (Navajo)
Staff4MeNM, USRemote
Full-time
Quick Apply
Customer Service Representative-Remote (Seasonal)
ConcentrixUSA, NM, Work, at, HomeRemote
Full-time
TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
Mass MarketsLas Cruces, NM, US$15.00 hourly
Remote
Bilingual Healthcare Customer Service Bilingual Spanish - 100% Remote New Mexico
Continuum Global SolutionsNM, US30+ days ago
Salary
$16.00 hourly
Job type
- Remote
Job descriptionHigh-Speed Internet With At Least 25 Mbps Download Speed & 15 Mbps Upload Speed (No Satellite, Wifi, or Cellular / Wireless Carrier Internet Services) Must have a hard-wired internet connection via ethernet cable to modem / router that you own / are responsible for. (Continuum will ship you company equipment to use) Dedicated, Quiet, & Secured Workspace with No Distractions A USB Wired Headset with Noise Canceling Microphone 18+ Years & High School diploma or its equivalent Must be fluent in both English & Spanish Minimum of 1 year of previous experience as a health plan call center agent (member service, provider service, pharmacy plan member service) Medicare and / or Medicaid experience would be a plus Exceptional customer service, active listening, and verbal and written communication skills High computer proficiency and navigation of multiple applications Willing to work any shift between 10 : 00am-1 : 00am 7 days a week Eastern standard time + holidays & weekends (on holidays, extend hours 24 / 7 to small staff) Professional Positive Attitude & Courteous Telephone Etiquette Customer focused personality and a desire to help people Bi-lingual Spanish $16 per hour + Overtime during peak needs Access up to 50% of your pay immediately after your shift Health Insurance (Medical, Dental, Vision) & Other Benefits Pet Insurance Paid, Virtual Training Remote work environment Opportunity for Professional Development
RESPONSIBILITIES
- Answer inbound calls in both English and Spanish from US customers and address questions & concerns regarding their healthcare benefits. (Training will be conducted in English)
- Actively listen to customers to understand their concerns & build a rapport that will make them feel heard and cared for
- Provide essential information to members regarding access to care issues, benefits, proof of coverage, member handbook, etc.
- Guide callers through troubleshooting, navigating self-service options use company site and / or using products or services.
- Utilize client specific knowledge systems to research & review multiple documents to better serve the customer while keeping the customer engaged
- Follow instructions provided through documented processes and procedures to ensure all compliance is met for government audits
- Empathize and resolve concerns to simplify the customer’s healthcare experience
- Navigate through multiple computer applications with speed & accuracy
- Adapt to learn new call types when business needs change & flex support in those areas
WORK AT HOME REQUIREMENTS
ADDITIONAL REQUIREMENTS :
BENEFITS & PERKS :