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Remote Customer care Jobs in Little Rock, AR

Last updated: 1 day ago
  • Promoted
(WFH) Customer Support Specialist

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxLittle Rock, AR, US
Remote
Full-time
GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive ...Show moreLast updated: 1 day ago
Customer Service Rep - Remote

Customer Service Rep - Remote

Globe Life AIL - Luis LunaLittle Rock, AR, US
Remote
Quick Apply
We are seeking enthusiastic, service-oriented individuals with excellent communication skills to join our team.Duties : Dispatch incoming customer phone calls Accept customer calls and r...Show moreLast updated: 30+ days ago
Field Sales Engineer, End Customer

Field Sales Engineer, End Customer

Axis CommunicationsAR , USA
Remote
Full-time
The South Central Business Area for Axis Communications is seeking a dynamic individual to fill the role of Field Sales Engineer, supporting a large key end-customer account.This is a remote employ...Show moreLast updated: 30+ days ago
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Mass MarketsAR, US
$17.00–$18.00 hourly
Remote
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?.This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each w...Show moreLast updated: 30+ days ago
  • Promoted
Enrollment Advisor / Customer Service Representative (Remote)

Enrollment Advisor / Customer Service Representative (Remote)

The London Nelson OrganizationLittle Rock, AR, United States
$55,000.00–$65,000.00 yearly
Remote
Full-time
We have an immediate full-time remote Benefits Representative / CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and sati...Show moreLast updated: 1 day ago
Customer Care Representative - Remote

Customer Care Representative - Remote

TeleperformanceAR, US
Remote
This position will require you to use your own personal device (desktop, laptop or tablet).Devices must have Windows 10 (Windows 11 preferred), minimum of 4GB RAM (8GB preferred).No need to head in...Show moreLast updated: 30+ days ago
Healthcare Customer Care Coordinator-Project Based (100% Remote Arkansas)

Healthcare Customer Care Coordinator-Project Based (100% Remote Arkansas)

Continuum Global SolutionsLittle Rock, AR, US, 72212
$14.00–$15.00 hourly
Remote
Answer inbound calls from US customers and address questions & concerns regarding their prescription healthcare benefits. Provide information about their insurance coverage, what is included in the ...Show moreLast updated: 30+ days ago
Inside Sales Representative - Extended Care

Inside Sales Representative - Extended Care

Cardinal HealthArkansas, AR
$65,000.00–$70,000.00 yearly
Remote
Full-time
Candidate may reside anywhere in the Region, but preferred areas are within metropolitan areas in TX, OK, LA, AR or TN.What Inside Sales contributes to Cardinal Health. Inside Sales Representative i...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager - Healthcare SaaS (USA-Remote)

Customer Success Manager - Healthcare SaaS (USA-Remote)

Wolters KluwerLittle Rock, AR, United States
$76,350.00–$105,700.00 yearly
Remote
Full-time
NOTE : This is a fully remote position within the US.Wolters Kluwer Health Clinical Surveillance and Compliance is responsible for ensuring customers achieve their desired outcomes while using our s...Show moreLast updated: 1 day ago
100% Work from Home- Customer Benefits Rep

100% Work from Home- Customer Benefits Rep

Global EliteLittle Rock, Arkansas, United States, 72201
Remote
Our company has moved to 100% virtual, work-from-home positions.This position allows you to earn an incredible living without sacrificing your family life. We're looking for enthusiastic individuals...Show moreLast updated: 14 days ago
Senior Customer Service Representative

Senior Customer Service Representative

Genworth FinancialArkansas
$66,400.00 yearly
Remote
Full-time
At Genworth, we empower families to navigate the aging journey with confidence.We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet fam...Show moreLast updated: 30+ days ago
Customer Service Representative REMOTE WORK

Customer Service Representative REMOTE WORK

SimpleTekLittle Rock, Arkansas, United States
Remote
SimpleTek are hiring a customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalate complaints across a number of ...Show moreLast updated: 30+ days ago
Part-time / Remote Medical Director - Community-Based Care (Palliative Care)

Part-time / Remote Medical Director - Community-Based Care (Palliative Care)

Highmark HealthAR, Working at Home, Arkansas
$170,000.00 yearly
Remote
Part-time
The Medical Director will provide qualified medical direction and consultation for care delivery and complex case management for our community-based palliative care program.In addition, this role w...Show moreLast updated: 30+ days ago
Pharmaceutical Sales Customer Engagement - Little Rock, AR

Pharmaceutical Sales Customer Engagement - Little Rock, AR

OtsukaLittle Rock, AR, US
Remote
Full-time
Otsuka America Pharmaceutical, Inc.HCP expectations in an evolving healthcare environment.The new model is built around where patients get their care—locally, with the intent to better serve patien...Show moreLast updated: 30+ days ago
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

MCI, LCAR, US
$17.00–$18.00 hourly
Remote
LOCAL REPRESENTATIVE : Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regu...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

CVS HealthArkansas, Work At Home, US
$17.00–$29.88 hourly
Remote
Full-time
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Care Coordinator II

Care Coordinator II

Centene CorporationLittle Rock, 1001 Technology Dr, US
$17.17–$26.97 hourly
Remote
Full-time
You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll ha...Show moreLast updated: 30+ days ago
(WFH) Customer Support Specialist

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxLittle Rock, AR, US
1 day ago
Job type
  • Full-time
  • Remote
Job description

Job Description

Gig Description

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive experiences with our dynamic product experts. As the voice of our company, the product expert must possess excellent written and verbal communication skills, a desire to learn, and enthusiasm for delighting customers.

  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program

Experience / Skills

TEAM / LEADERSHIP SKILLS :

  • You demonstrate a sincere desire for a quality customer experience
  • You have a team player attitude
  • You promote a positive work environment
  • You thrive in a fast-paced environment and handle change well
  • You have a collaborative approach to problem solving and like sharing feedback
  • You understand the value of your individual impact on the team and company's success
  • TECHNICAL / FUNCTIONAL SKILLS :

  • You have excellent written and verbal communication skills with ability to effortlessly display empathy with customers over the phone
  • Computer skills :  You exhibit an intermediate level of knowledge in the relevant operating systems and software environment
  • You have experience with software troubleshooting abilities
  • You know how to modify your communication style to meet customer needs and tone
  • You possess customer service skills
  • You are able to simplify and communicate complex ideas to customers
  • You have the ability to diffuse situations with angry customers
  • You are comfortable in a training environment that includes watching self-paced training module videos
  • You are committed to staying up-to-date on changes to the product and changes that occur within tax season to be knowledgeable for our customers via product alerts
  • You are willing to step-in as needed including answering questions from customers via chat
  • ANALYTICAL SKILLS :

  • You are able to research, analyze and determine an appropriate course of action in a variety of situations
  • You can solve complex problems while exercising good judgment
  • You have critical thinking and problem solving skills
  • ORGANIZATIONAL SKILLS :

  • You demonstrate initiative and the ability to multitask.
  • You work well under pressure of meeting team productivity goals.
  • Successful candidates must be willing to meet service level and contact per hour commitments.
  • You understand and accept schedule adherence in a call center environment
  • You have excellent time management skills and understand the value of circling back with a customer even just to let them know you are still looking into their issue
  • KNOWLEDGE / BACKGROUND EXPERIENCE :

  • You are a High School graduate
  • Preferably, you have basic knowledge of tax laws and tax concepts
  • Preferably, you have experience providing support in a call center environment and are comfortable using chat if necessary
  • BEHAVIORAL COMPETENCIES

  • You have the ability to adhere to work schedules, as well as the flexibility to work extra shifts when needed.
  • You are comfortable being on camera with your customers and understand the value of humanizing the interaction
  • You make customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
  • You demonstrate a positive / understanding attitude in the face of difficult or challenging customer interactions
  • You possess active listening skills and know how to ask probing questions to arrive at answers quicker
  • Operating Hours

  • Operating Hours : 8am to midnight EST ; Monday to Sunday
  • Required Minimum Hours : 30 hours per week
  • Peak Period :
  • April 9th , 10th, 11th, 12th, 13th, 14th : 8am-midnight EST / EDT
  • April 15, 2025 : 8am-3am EST / EDT
  • 5 Turbo Bonus Boost per hour.
  • Applicable to all hours worked from April 9th to 15th.
  • Service Providers (SPs) must meet the required minimum of 30 hours per week.
  • Schedule yourself and work a minimum of 8 hours each day on April 13th, 14th, 15th
  • These times may be revised periodically based on business needs
  • MINIMUM HOURS TO BE WORKED EACH WEEK

    You must work a minimum of 30 hours each week on all schedules

    Mandatory Requirements

  • Must reside in the USA
  • Must have passed background check and pass tech check in order to attend certification.
  • Must be on camera during certification.
  • Program will run from Jan 13th, 2025 to April 15th, 2025. Preference will be given to Service Providers (SP) who can commit and work all 14 weeks of the program.
  • Service Provider (SP) must have the following Hardware Requirements.
  • Windows Computer (Mac and Chromebooks are not permitted)
  • Windows 10 or 11
  • AMD or Intel Core Series (I3-I9)
  • At least 8gb of RAM
  • Webcam
  • Wired Mouse
  • USB Headset
  • Wired Internet Connection
  • Conflict of Interest

  • Cannot hold Gigs with Column Tax or any Intuit Vendors
  • Training Information

    Duration

    20 Hours

    Price

    79.99 USD

    Course Details