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Customer care Jobs in Louisville, KY

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Customer care • louisville ky

Last updated: 2 hours ago
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Customer Acquisitions Manager - Home Care

Customer Acquisitions Manager - Home Care

A Place For MomLouisville, KY, US
Full-time
A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions.As the nation’s la...Show moreLast updated: 4 days ago
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Customer Care Representative No Commute Required

Customer Care Representative No Commute Required

Enterprise Call CenterLouisville, KY, United States
Full-time
We are seeking skilled and service-minded individuals to join our team as Customer Service Agents.In this role, you will handle inbound customer interactions for major brands, using our provided sy...Show moreLast updated: 2 hours ago
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Customer Service

Customer Service

Professional Moving & Storage INCLouisville, KY, United States
Full-time
We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both...Show moreLast updated: 2 hours ago
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Customer Service

Customer Service

Edible ArrangementsLouisville, KY, United States
Part-time
Part Time Customer Service for Edible Arrangements.Edible Arrangements is a top notch brand, all applicants MUST : .Have reliable transportation as the job may require you to work at various location...Show moreLast updated: 2 days ago
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Customer Service

Customer Service

Professional Moving & StorageLouisville, KY, US
Full-time
We are looking for motivated individuals who possess excellent listening skills as well as superior communication abilities, both verbal and written. Job will entail answering and responding to both...Show moreLast updated: 30+ days ago
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Customer Service Associate

Customer Service Associate

Zips Car WashClarksville, IN, US
Part-time
Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 701 E. Lewis & Clark Parkway, Clarksville,...Show moreLast updated: 17 days ago
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Customer Service Representative

Customer Service Representative

MV TransportationLouisville, KY, US
Full-time
If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights. MV Transportation is seeking a.Customer S...Show moreLast updated: 30+ days ago
Virtual Customer Care Associate

Virtual Customer Care Associate

TurboTaxLouisville, Kentucky
Full-time
Turbo Bonus Boost : Enjoy the bonus from April 9th through 15th.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday. TurboTax is looking 2000+ p...Show moreLast updated: 30+ days ago
Customer Care Support II- Temp to Perm

Customer Care Support II- Temp to Perm

ToshibaLouisville, USA
Temporary
Customer Care Specialist II- Temp to Perm.The pay range for the position (paid biweekly) is $17.Shift positions available 8 : 00-5 : 00, 9 : 00-6 : 00, or 10 : 00-7 : 00. Toshiba America Business Solutions is a...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

JobotLouisville, KY, US
Full-time
Leading Sustainability Company in the Beverage Industry / Excellent Benefits + Upward Mobility!.This Jobot Job is hosted by : Caitlyn Hardy. Are you a fit? Easy Apply now by clicking the "Apply Now" ...Show moreLast updated: 12 days ago
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Customer Care Specialist

Customer Care Specialist

VirtualVocationsLouisville, Kentucky, United States
Full-time
A company is looking for a Customer Care Specialist to join their Sales Operations organization.Key Responsibilities Field inbound and outbound calls while managing phone, instant messaging, and ...Show moreLast updated: 30+ days ago
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Pharmacy Lead Customer Care Specialist

Pharmacy Lead Customer Care Specialist

Onco360Louisville, KY, United States
Full-time
Are you someone looking for professional career growth?.Onco360 Pharmacy is looking for a.Pharmacy Lead Customer Care Specialist. Wed - Fri - 11 : 30am - 8pm AND Sat & Sun - 9am - 5 : 30pm.Starting sala...Show moreLast updated: 2 hours ago
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Customer Care Support II- Temp to Perm

Customer Care Support II- Temp to Perm

Toshiba America Business SolutionsLouisville, KY, US
Temporary
Customer Care Specialist II- Temp to Perm.The pay range for the position (paid biweekly) is $17.Toshiba America Business Solutions is a leader in digital technology. Our people bring creative, real-...Show moreLast updated: 16 hours ago
Technical Customer Care Representative I (Entry-Level)

Technical Customer Care Representative I (Entry-Level)

Mass MarketsKY, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
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Customer Service Associate

Customer Service Associate

Roses Discount StoresLouisville, KY, US
Full-time +1
As a Roses / Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with ...Show moreLast updated: 30+ days ago
Customer Service Associate - Customer Service Center

Customer Service Associate - Customer Service Center

WesBancoNew Albany, IN, United States
Full-time
This position works an alternate schedule Schedule is 9am to 8pm, Saturday through Tuesday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...Show moreLast updated: 15 days ago
Technical Customer Care Representative I (Entry-Level)

Technical Customer Care Representative I (Entry-Level)

MCI, LCKY, US
Full-time
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
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Customer Care Coordinator

Customer Care Coordinator

Coleman Worldwide MovingLouisville, KY, United States
Full-time
The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and a...Show moreLast updated: 2 hours ago
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CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarNew Albany, IN, US
Full-time
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative ...Show moreLast updated: 30+ days ago
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Customer Service

Customer Service

Platinum Coastal Group IncLouisville, KY, US
Full-time
Entry Level Customer Service Representative.Please note that this is an on-site role, so a commute Monday through Friday is required. The Customer Service role is pivotal in ensuring customer satisf...Show moreLast updated: 1 day ago
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Customer Acquisitions Manager - Home Care

Customer Acquisitions Manager - Home Care

A Place For MomLouisville, KY, US
4 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Company Description

About A Place for Mom :

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day :

  • Mission Over Me : We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
  • Do Hard Things : We are energized by solving challenging problems and see it as an opportunity to grow.
  • Drive Outcomes as a Team : We each own the outcome but can only achieve it as a team.
  • Win The Right Way : We see organizational integrity as the foundation for how we operate.
  • Embrace Change : We innovate and constantly evolve.

Job Description

The Home Care Acquisition Managers (HCAMs) are responsible for signing strategic, high value home care agencies into the A Place for Mom network. The position is key to our success by ensuring that we have the right home care agencies in each market to handle all of our referral needs.

The HCAM must reach out to their target portfolio of home care agencies and present a personalized sales presentation on the immediate value that APFM can bring to their agency. The HCAM may need to work with other departments to drive success – most frequently our Onboarding Specialists, Success Managers and Care Advisors.

Who you are :

The ideal candidate is a true sales person who is highly competitive, results oriented and has a hunter mentality.  He / she is an excellent communicator – both verbal and written – and has tremendous analytical and follow up skills.

What you will do :

  • Manage multiple geographical markets with a targeted list of high potential home care agencies to sign in each market.
  • Educate potential agencies on A Place for Mom’s value, and set expectations for their experience with A Place for Mom and our referral programs.
  • Sign on new agencies that meet A Place for Mom’s customer qualifications and regulatory requirements.
  • Meet or exceed weekly Key Performance Indicators and monthly goals.
  • Ensure the success of our new home care agencies by collecting all the information required to complete the signed agreement and transition the new agency to our onboarding team.
  • Maintain detailed notes and document all sales activity in our CRM.
  • Keep in excellent communication with the Manager of Home Care Acquisitions and prepare reports of weekly accomplishments and achievement of goals.
  • Occasional travel may be required.
  • Qualifications

    Required Skills and Competencies :

  • 3+ years of sales experience, preferably in the senior care or home care industry
  • Hunter mentality
  • Highly organized and able to prioritize multiple responsibilities, while meeting or exceeding expectations
  • A personal sense of urgency and ability to overcome obstacles
  • Excellent communication and presentation skills
  • Able to properly and accurately enter data into CRM tools
  • Excellent customer service skills
  • Ability to deliver results while working in a fast-paced environment
  • Comfortable with data tracking, analysis and CRM tools
  • Strong computer skills necessary, including Microsoft and Google suites
  • Education Requirements

  • Bachelor’s degree preferred
  • Compensation :

  • Base Salary :  $50,000 ($24.04 hourly)
  • On Target Earnings :  $82,500 ($32,500 variable bonus - Uncapped)
  • Benefits :
  • 401(k) plus match

  • Dental insurance
  • Health insurance
  • Vision Insurance
  • Paid Time Off
  • LI-REMOTE

    LI-TF1

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    A Place for Mom  uses E-Verify  to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit  www.dhs.gov / E-Verify .