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Remote Customer care Jobs in Lowell, MA

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Customer care • lowell ma

Last updated: 5 hours ago

Customer Care Representative

ICP GroupAndover, MA, US
$22.00 hourly
Full-time
Quick Apply

Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.ICP Group ... Show more

Resident Care Aide

Integra Home HealthLowell, MA, United States
Full-time +1

The Arbors at Dracut - Dracut, MA Full-Time / Part-Time | All Shifts Available.Where Compassion, Patience, and Excellence Come Together.At The Arbors at Dracut, our residents are more than the peop... Show more

 • New!

Customer Support Assistant

Elevare BrandingLawrence, Massachusetts, United States
$31,000.00 yearly
Full-time

Elevare Branding is seeking a Customer Support Assistant to join our team in Lawrence, MA.This role is ideal for a detail-oriented and customer-focused professional who enjoys helping others, solvi... Show more

Child Care Assistant Teacher

BrightPath Kids USATewksbury, MA, US
Full-time +1

Job Type: Full-Time, Part-Time, Seasonal.Build your career in the early childhood education field and become a valued member of our team at.As a proud member of the Busy Bees global childcare commu... Show more

Lawn Care Technician

Lawn Doctor - Group 317Westford, MA, US
$18.00 hourly
Full-time

Hourly (Increases with experience).Medical insurance 100% paid by employer!.Sign on Bonus after 3 months of work .Full time opportunities available.Lawn Doctor is looking for individuals dedicated ... Show more

Customer Service Representative

Lazy River ProductsDracut, MA, US
$18.00 hourly
Full-time +1
Quick Apply

Customer Service Representative "CSR" Lazy River Products' Customer Service Representatives "CSR" will be primarily responsible for providing superior support, interaction, and educational guidance... Show more

Customer Service Representative

Milltown PlumbingChelmsford, MA, USA
$18.00 hourly
Full-time
Quick Apply

Customer Service Representative.Paid Training, Educational Allowances/Reimbursement for Field-related Courses.Blue Cross Blue Shield Health Insurance.Do you want to join our growing, customer-focus... Show more

Elder Care Provider

ElderCare.comPelham, New Hampshire, USA
$25.00 hourly
Part-time

Marianne's family in Pelham, New Hampshire is seeking a live-out elder care provider for part-time assistance.The ideal candidate will be compassionate, dependable, and experienced in providing... Show more

Direct Care Staff

NFI MassachusettsLawrence, MA, United States
$20.00 hourly
Full-time +1

Direct Care Staff for our Champy Lane adult services program located in Methuen, MA.This program serves adults diagnosed with acquired brain injuries (ABI) or other medical conditions.Residents are... Show more

Patient Care Assistant

Cornerstone CaregivingLowell, Massachusetts, United States
Full-time

Cornerstone Caregiving is committed to providing exceptional care to individuals in need.Our caregivers are highly trained and compassionate, with a passion for making a positive impact in the live... Show more

 • New!

Customer Intake Coordinator

AVID Energy SolutionsMethuen, MA, US
$55,000.00 yearly
Full-time
Quick Apply

AVID Energy Solutions, a Mass Save® Partner, is seeking an experienced, outgoing and highly motivated, Customer Intake Coordinator / Sales Development Representative to join our team earning $... Show more

Element Care - Home Care Coordinator - Lowell

Integrity Placement GroupLowell, MA, United States
Full-time

Registered Nurse Home Care Coordinator (RN).Our Client is a growing healthcare organization that specializes in working with the geriatric population.They offer their employees full benefits, paid ... Show more

Patient Care Technician

DaVita IncAndover, MA, United States
Full-time

DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an exceptional difference in the lives of our patients and their families deali... Show more

Patient Care Coordinator

Professional Physical TherapyAndover, MA, US
$18.00 hourly
Full-time
Quick Apply

Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator.... Show more

Customer Service Representive

Domino's FranchiseTewksbury, Massachusetts, United States
Full-time

We are searching for qualified customer service reps with personality and people skills.We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that... Show more

 • New!

Customer Process Specialist

CorningTewksbury, MA, United States
$67,237.00 yearly
Full-time

Join Corning, one of the world's leading innovators in glass, ceramic, and materials science.From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of w... Show more

Personal Care Assistant

Seniors Helping Seniors Merrimack ValleyMethuen, MA
Full-time

Seniors Helping Seniors Merrimack Valley -.We are seeking a kind, dependable, and compassionate Personal Care Assistant to join our team to help our senior clients in the Methuen, MA area and Merri... Show more

Customer Experience Manager

Five BelowBillerica, MA, United States
Full-time

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibi... Show more

Admissions RN - Home Care

CHN Healthcare GroupChelmsford, MA, US
Full-time
Quick Apply

Community Health Network has been placing experienced nurses and physical therapists in home care, hospice, and case management for over 30 years.We offer a stable, supportive, and growing organiza... Show more

Home Care

New England Professional Home Health CareLowell, MA, US
Full-time

Join Our Team as a Personal Care Homemaker (PCHM)!.Are you a compassionate, reliable, and dedicated individual looking to make a meaningful impact in someone's life? We are seeking.Personal Care Ho... Show more

People also ask
Customer Care Representative

Customer Care Representative

ICP GroupAndover, MA, US
30+ days ago
Salary
$22.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end markets.

ICP Group is organized into two separate business groups, ICP Building Solutions Group and ICP Industrial Solutions Group, comprised of market leading brands known for innovation, quality, and performance.

Founded in 2015 and supported by a lean corporate team, ICP Group has scaled rapidly through organic and acquisition growth into one of the largest coatings, adhesives, and sealants companies in North America.

ICP Group is headquartered in Andover, MA and has manufacturing and distribution sites throughout North America, Latin America, UK, Europe and the Asia Pacific region.

ICP Group is looking to hire a Customer Care Rep for our Andover, MA location. In this role you will leverage your customer service and communication skills towards a prominent role with a leading global manufacturer with headquarters in Andover, MA.

This is a career where you will truly be valued, receive excellent compensation, and benefits while growing with a team in a hands-on role where you will truly make an impact.

If you are a skilled professional who is highly motivated and consistently stands at the front of the pack, we want to talk to you! The role of this position will be to provide exceptional customer service. The chosen candidate will take on this responsibility with ambition and understand that every interaction with a customer is an opportunity to build brand awareness and reputation. You will help reposition the Customer Service Department to function as a revenue driver. This role is supporting our Environmental and Restoration product lines.

This role is hybrid; in-office Tuesday, Wednesday and Thursday in office 8am to 5pm, and remote Monday and Friday. The pay is $22.00 - $24.00/ hour.

Key Responsibilities:

  • Answer all incoming calls with a positive up-beat attitude, providing the best possible customer service to both internal and external customers.
  • Accurately enter all received orders and communicate any exceptions to customers.
  • Master the Syspro operating system to enter orders, retrieve customer history, stock status and sales order status.
  • Process Return Material Authorizations and Credits.
  • Maintain account relationships with key decision-makers at dealer accounts.
  • Create and assemble marketing materials for Sales Representatives Proof/edit documents as assigned.
  • Complete other duties as assigned.

Requirements:

  • Experience in a customer service role.
  • Strong communication skills.
  • Experience with entering data and looking up data within an ERP system.
  • Retail Industry experience is a plus!
  • ICP Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants.
  • Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Powered by JazzHR