Customer care Jobs in Montgomery, AL
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Customer care • montgomery al
- Promoted
Customer Service Representative
Southern Home ServicesMillbrook, AL, US- Promoted
- New!
Customer Care Representative 100-01
Dixie Electric Plumbing & AirMontgomery, AL, US- Promoted
Customer Service
Fras-le North America, Inc.Montgomery, AL, US- Promoted
Customer Service
LowesPrattville, AL, United StatesCustomer Service Associate
Roses Discount StoresMontgomery, AL, United States- Promoted
Customer Care Specialist
Alabama StaffingMontgomery, AL, US- Promoted
Virtual Customer Care Associate
TurboTaxMontgomery, AlabamaCustomer Care Associate I
Southern CompanyMontgomery, AL, United StatesCustomer Service
JRN Inc.Montgomery, AL- Promoted
Customer Service Representative
Family DollarPrattville, AL, USACustomer Service Representative
Circle K Stores, Inc.Millbrook, AL, United StatesCustomer Service
Chick-fil-AMontgomery, AL, United StatesCustomer Care Representative
Dixie Electric, Plumbing & AirMontgomery, AL, United StatesPT Customer Care Specialist III
20 Saia Motor Freight Line LLCMontgomery,AL,USCare Coordinator - Proactive Care
Intermountain HealthMontgomery, AL, United StatesCustomer Strategy Consultant
Highmark HealthMontgomery, AL, United States- Promoted
Customer Care Specialist
SaiaMontgomery, AL, US- Promoted
Customer Specialist
CarMaxMontgomery, AL, USCustomer Service Associate
GrahamMontgomery, ALCustomer Service Representative
Southern Home ServicesMillbrook, AL, US- Full-time
Job Description
Job Description
Description :
Customer Service Representative
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Are you ready to b e Part of Something BIGGER!
AirNow, a Southern Home Services Company, is looking for a dynamic- Customer Service Representative to join a thriving business that believes in work life balance and cares about YOU!
About this role :
As a Customer Service Representative at AirNow , you will play a vital role in ensuring our customers receive exceptional service and support. You will be the first point of contact for inquiries and requests, helping to create a positive experience that reflects our commitment to quality and customer care. Your proactive approach and problem-solving skills will be essential in fostering strong relationships with our clients and enhancing their overall experience with our services.
In this role, you will be responsible for :
- Respond to incoming customer inquiries and requests with professionalism and a friendly demeanor, ensuring a welcoming experience.
- Serve as a key liaison between customers, technicians, sales team, and management to facilitate effective communication and address service needs promptly.
- Efficiently schedule service and routine maintenance appointments, ensuring optimal use of resources and timely responses to customer needs.
- Maintain and update customer records based on interactions, ensuring accurate and accessible information for future reference.
- Provide detailed information about our products and services, helping customers make informed decisions that best suit their needs.
- Troubleshoot and resolve customer issues and concerns with empathy and urgency, ensuring customer satisfaction.
- Develop and maintain an extensive knowledge base of our evolving products and services to better assist customers and enhance their experience.
- Participate in in-house training on products, services, and office software necessary for effective performance in this role.
- Additional duties as assigned.
Required Qualifications :
The physical requirements of this job include :
Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.
Benefits :
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.
This is a Non-Exempt position.
Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.
Requirements :