Remote Customer care Jobs in North Charleston, SC

Last updated: 7 hours ago

Customer Success Consultant

RELX Inc. CompanySouth Carolina

Remote

Full-time

Promoted
New!

Remote Enrollment Adviser / Customer Service Representative

The Rivers OrganizationCharleston, SC, United States

$55,000.00–$65,000.00 yearly

Remote

Full-time

We have an immediate full-time remote Benefits Representative / CSR position for driven and energetic personalities willing to learn. They are responsible for ensuring a high level of service and sati...Show moreLast updated: 20 hours ago

New!

Senior Manager, Customer Program Planner

AthenahealthSC,

Remote

Full-time

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Senior Manager, Customer Program Planner.We are looking for a Senior Man...Show moreLast updated: 12 hours ago

Customer Service Representative REMOTE WORK

Local 222Charleston, South Carolina, United States

Remote

Full-time

Local 222 are hiring a customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalate complaints across a number of ...Show moreLast updated: 30+ days ago

New!

REMOTE | Care Manager II Registered Nurse - Foster Care Program -SC

Amerihealth CaritasRains, SC, United States

Remote

Full-time

Remote to qualified candidates living in South Carolina with a preference.York County, Aiken County, Charleston County, Berkeley County, Dorchester County, Horry County. We are looking for the next ...Show moreLast updated: 20 hours ago

Dir, Customer Success (East Region)

CDK GlobalRemote, SC, USA

$145,000.00–$205,000.00 yearly

Remote

Full-time

Position Responsibilities & Essential functions.Directly manages Regional Managers.Performs evaluations, delivers feedback, prescribes solutions and monitors progress on KPIs.Understand teams a...Show moreLast updated: 30+ days ago

Remote - Customer Care Advisor

American Income Life AO - Christopher RolphRemote, SC, US

Remote

Full-time

Quick Apply

Embark on a Distinguished Career with AO : Remote Insurance Consultant for Seasoned Professionals AO is extending an exclusive invitation to distinguished insurance professionals, sales experts, and...Show moreLast updated: 3 days ago

New!

Remote (Flexible) Customer Service

Burmeister AgencyCharleston, SC, US

Remote

Full-time +1

Quick Apply

The Burmeister Agency specializes in protecting families with Term Life, Whole Life, Mortgage Protection, Annuities, Index Universal Life, and more. This is a work from home position that will call ...Show moreLast updated: 7 hours ago

Promoted
New!

(WFH) Customer Support Specialist

Teleperformance-Turbo TaxLadson, SC, US

Remote

Full-time

GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers’ positive ...Show moreLast updated: 18 hours ago

Manager, Customer Experience

CFA InstituteRemote, SC

Remote

Full-time

As the Manager, Customer Experience, you will have the opportunity to : .Management of nurture activities and experiences in support of the candidate, candidate-to-member, and member journeys to help...Show moreLast updated: 30+ days ago

Promoted

Customer Service Representative-Work From Home

Beach City SportsCharleston, South Carolina, USA

$20.00–$27.00 hourly

Remote

Full-time +1

Position : Customer Service Representative.Beach City Sports is a leading sports event management company based in the sunny coastal city of Beach City. We specialize in organizing and hosting a vari...Show moreLast updated: 11 days ago

Senior Customer Service Representative

Genworth FinancialSouth Carolina

$66,400.00 yearly

Remote

Full-time

At Genworth, we empower families to navigate the aging journey with confidence.We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet fam...Show moreLast updated: 30+ days ago

Customer Service Manager - Remote

Intertape Polymer Group (IPG)any, SC, USA

Remote

Quick Apply

Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performa...Show moreLast updated: 27 days ago

(Remote) Customer Success Manager

N. Harris Computer Corporation - USASouth Carolina, United States

Remote

Full-time

Silverblaze is looking for a Customer Success Manager to join our team!.Join our dynamic team as a Customer Success Manager and play a pivotal role in shaping the customer experience at our organiz...Show moreLast updated: 30+ days ago

Customer Service Representative-Remote (Seasonal)

ConcentrixUSA, SC, Work, at, Home

Remote

Full-time

Customer Service Representative-Remote.Seasonal) works from home and interfaces with customers via inbound / outbound calls and / or via the Internet. This position provides customer service support and...Show moreLast updated: 30+ days ago

Customer Engagement Representative

CovetrusSouth Carolina

$24.54–$40.88 hourly

Remote

Full-time

Customer Engagement Representative.Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial out...Show moreLast updated: 30+ days ago

Remote Customer Sales

Symmetry Financial Group - Kristie FetterlyCharleston, SC, US

Remote

Quick Apply

Are you curious about a career in life insurance but don’t know where to start? We’ve got you covered! We offer training partnerships with discounted licensing courses and top-tier supp...Show moreLast updated: 30+ days ago

Customer Service Representative

CVS HealthSouth Carolina, Work At Home, US

$17.00–$29.88 hourly

Remote

Full-time

Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago

Care Manager

Centene CorporationNorth Charleston, 4969 Centre Pointe Dr, US

$54,000.00–$97,100.00 yearly

Remote

Full-time

You could be the one who changes everything for our 28 million members.Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll ha...Show moreLast updated: 30+ days ago

Promoted
New!

Enrollment Advisor / Customer Service Representative (Remote)

The London Nelson OrganizationCharleston, SC, United States

$55,000.00–$65,000.00 yearly

Remote

Full-time

Customer Success Consultant

RELX Inc. CompanySouth Carolina

30+ days ago

Job type

Full-time

Remote

Job description

About the Role

As a Customer Success Consultant, you will manage and nurture relationships with Law Firm Clients. You will serve as the main point of contact for clients of the assigned solution, ensuring their successful onboarding, continued training and driving adoption. Furthermore, you will work cross functionally across several departments to drive customer satisfaction.

Responsibilities

Managing the overall success and client satisfaction with DMS and Drafting Solutions projects
Being responsible for a portfolio of clients
Developing a comprehensive training plan to ensure the smooth adoption of the assigned solutions and execute customer retention strategies
Coordinating with technical support, product, and development teams to resolve any technical or operational issues
Acting as an advocate for clients by communicating their feedback to internal teams for product improvements and feature enhancements.
Tracking and analyzing client usage data, performance metrics, and customer satisfaction scores to identify areas for improvement.

Requirements

Have excellent experience in customer success, account management, client services, or a related role

Have familiarity with Generative AI, Microsoft products and Document Manage Systems such as iManage, and NetDocuments

Display great interpersonal and relationship-building skills to engage effectively with clients and stakeholders

Display great time management skills to meet frequent and possibly conflicting deadlines and work schedules

Display solid verbal and written communication skills, including influencing and networking with a broad spectrum of internal colleagues and external clients

Have a legal or technology- related background is helpful

Work in a way that works for you

We promote a healthy work / life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer

Health Benefits : Comprehensive, multi-carrier program for medical, dental and vision benefits

Retirement Benefits : 401(k) with match and an Employee Share Purchase Plan

Wellbeing : Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs

Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity

Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits

Health Savings, Health Care, Dependent Care and Commuter Spending Accounts

Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice