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Customer care Jobs in Omaha, NE

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Customer care • omaha ne

Last updated: 1 day ago
Customer Care Coordinator

Customer Care Coordinator

Coleman Worldwide MovingOmaha, NE
Full-time
The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and a...Show moreLast updated: 30+ days ago
  • Promoted
REMOTE CUSTOMER SERVICE REPRESENTATIVE

REMOTE CUSTOMER SERVICE REPRESENTATIVE

Remote Customer ServiceBellevue, NE, United States
As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. You'll handle inbound calls and emails, resolving customer inquiries and i...Show moreLast updated: 1 day ago
  • Promoted
Customer Care Representative

Customer Care Representative

VirtualVocationsOmaha, Nebraska, United States
Full-time
A company is looking for a Customer Care Representative I to provide exceptional customer service and support.Key ResponsibilitiesListen attentively to customers and address their concerns with cou...Show moreLast updated: 2 days ago
Manager, Customer Care - Devices

Manager, Customer Care - Devices

ToastOmaha, NE
$60,000.00–$96,000.00 yearly
Schedule - Tuesday - Saturday 9a-6p CST, hybrid to the Toast office in Omaha.Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what the...Show moreLast updated: 30+ days ago
Customer Care Coordinator

Customer Care Coordinator

NumotionOmaha, NE, US
Full-time
Join the Leader in Complex Rehabilitation Technology – Become a Customer Care Coordinator at Numotion! At Numotion, we are proud to be the nation’s leading provider of Complex Rehabilit...Show moreLast updated: 2 days ago
Customer Care Specialist I - Technical Support

Customer Care Specialist I - Technical Support

Cox EnterprisesOmaha, Nebraska, US
Full-time
REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE.Wichita, KS, Baton Rouge, LA, Oklahoma City, OK, Omaha,.Training will begin 10 / 14 / 2024. Connections are important, and we’re not talking about pairin...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Thomas Creek WoodworksOmaha, NE, US
$17.00–$21.00 hourly
Full-time
Thomas Creek Woodworks, a leading manufacturer of custom wood products, is seeking a friendly and motivated Customer Service Representative to join our team. At Thomas Creek Woodworks, we take great...Show moreLast updated: 30+ days ago
  • Promoted
FT CUSTOMER CARE SPECIALIST - WORK FROM HOME

FT CUSTOMER CARE SPECIALIST - WORK FROM HOME

QSCCouncil Bluffs, IA, United States
$26.00 hourly
Full-time
Customer Service / Remote] - Anywhere in U.Health benefits / 401K - As a Customer Care Specialist at QSC, you will : Respond to customer inquiries and issues in a timely and professional manner; Pro...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Rep

Customer Service Rep

Steve Grow Agency @ American Family InsuranceOmaha, NE, United States
Competitive pay rate plus commission and / or bonuses.Job Summary The Customer Service Representative provides excellent customer experience for potential and existing customers.Identifies opportunit...Show moreLast updated: 23 days ago
  • Promoted
Customer Care Agent

Customer Care Agent

Fastwyre BroadbandBellevue, NE, United States
Full-time
The Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers needs by offering the ...Show moreLast updated: 2 days ago
  • Promoted
Customer Care Advocate

Customer Care Advocate

MetLifeOmaha, NE, United States
Full-time
New Hires must live within a commutable distance of Omaha NE.Our Customer Care Advocates handle inbound customer service inquiries via the telephone and / or email and resolves complex customer issue...Show moreLast updated: 3 days ago
Customer Care Manager

Customer Care Manager

Lineage LogisticsOmaha, NE
Full-time
Direct a team of employees in the office department.Manage general office and customer service activities, to include finalizing contracts and onboarding new customers. KEY DUTIES AND RESPONSIBILITI...Show moreLast updated: 30+ days ago
Seasonal Customer Care

Seasonal Customer Care

Fat Brain ToysElkhorn, NE
As a member of our award-winning customer care team, you will receive : - A flexible schedule.We pride ourselves in keeping family and school first! We understand busy family life and work very h...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Sr. Specialist, Credit Card | $18hr (Omaha, NE Only)

Customer Care Sr. Specialist, Credit Card | $18hr (Omaha, NE Only)

First National Bank of OmahaOmaha, NE, United States
$18.00 hourly
Full-time
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.Our M...Show moreLast updated: 16 days ago
Cashier (Good4u Customer Care)

Cashier (Good4u Customer Care)

Natural GrocersOmaha Central, NE, US
$16.00 hourly
Do you have a passion for helping people? Do you believe that you can change the world with your food choices? How about nutrition. do you like to learn and help people live healthier? Yes? Well, d...Show moreLast updated: 30+ days ago
Hello Garage Customer Care Manager

Hello Garage Customer Care Manager

ThrasherGroupOmaha, Nebraska, United States
Full-time
We are Hello Garage—a dynamic company, backed by a family-owned company with 50 years of experience in transforming homes. Specializing in polyaspartic floor coatings, custom garage cabinetry, ...Show moreLast updated: 13 days ago
  • Promoted
CUSTOMER SERVICE

CUSTOMER SERVICE

Hy-VeeOmaha, NE, United States
Full-time
Hy-Vee - Q St [Retail Associate / Team Member] As a Customer Service Clerk at Hy-Vee, you'll : Weigh postal packages, run mail through meters, process certified, express, UPS, registered, and insure...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

CamtelBellevue, NE, United States
The Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers' needs by offering the...Show moreLast updated: 12 days ago
Customer Care Coordinator

Customer Care Coordinator

Coleman Worldwide MovingOmaha, NE
30+ days ago
Job type
  • Full-time
Job description

Job Description

The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide problem resolution as necessary.

Essential Functions :

  • Monitor email for new shipment offerings
  • Collect pre-move surveys as well as weights and preapprovals and update company software and the carrier
  • Track shipments’ estimated time of arrival and delivery information and update company software and the carrier and monitor clearing email to clear shipments as they arrive
  • Main point of contact for moves, both internally and externally
  • Monitor quality scores and verify accuracy
  • Secure customer payment, including verify method of payment, credit card annotation
  • Confirm any and all information provided from the customer and ensure the agent has the accurate information
  • Liaison between the agents and customers to determine the agreeable time to for crews to pack, pickup, or deliver the customers’ shipment
  • Proactively communicate information to the customer from operations regarding their move, including pickup and delivery information
  • Proactively coordinate with customers and claims to rectify any damages that may occur
  • Communicate any problems not rectified locally with the supervisor to ensure customer satisfaction
  • Other duties as assigned

Knowledge, Skills and Abilities :

  • Efficient data entry ability,
  • Knowledge of, or ability to learn, company software
  • Problem-solving skills to ensure accurate records
  • Ability to handle stressful situations and conversations
  • Knowledge of Microsoft Office Suite
  • Required Education and Experience :

  • High school diploma or its equivalent
  • Good telephone communication skills required
  • Previous customer service experience required
  • Previous data entry experience required
  • Working Conditions :
  • Indoors
  • Office Environment
  • Sitting for long periods of time