The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and a...Show moreLast updated: 30+ days ago
Promoted
REMOTE CUSTOMER SERVICE REPRESENTATIVE
Remote Customer ServiceBellevue, NE, United States
As a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home.
You'll handle inbound calls and emails, resolving customer inquiries and i...Show moreLast updated: 1 day ago
Promoted
Customer Care Representative
VirtualVocationsOmaha, Nebraska, United States
Full-time
A company is looking for a Customer Care Representative I to provide exceptional customer service and support.Key ResponsibilitiesListen attentively to customers and address their concerns with cou...Show moreLast updated: 2 days ago
Manager, Customer Care - Devices
ToastOmaha, NE
$60,000.00–$96,000.00 yearly
Schedule - Tuesday - Saturday 9a-6p CST, hybrid to the Toast office in Omaha.Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what the...Show moreLast updated: 30+ days ago
Customer Care Coordinator
NumotionOmaha, NE, US
Full-time
Join the Leader in Complex Rehabilitation Technology – Become a Customer Care Coordinator at Numotion! At Numotion, we are proud to be the nation’s leading provider of Complex Rehabilit...Show moreLast updated: 2 days ago
Customer Care Specialist I - Technical Support
Cox EnterprisesOmaha, Nebraska, US
Full-time
REMOTE CALL CENTER CUSTOMER EXPERIENCE ASSOCIATE.Wichita, KS, Baton Rouge, LA, Oklahoma City, OK, Omaha,.Training will begin 10 / 14 / 2024.
Connections are important, and we’re not talking about pairin...Show moreLast updated: 30+ days ago
Promoted
Customer Service Representative
Thomas Creek WoodworksOmaha, NE, US
$17.00–$21.00 hourly
Full-time
Thomas Creek Woodworks, a leading manufacturer of custom wood products, is seeking a friendly and motivated Customer Service Representative to join our team.
At Thomas Creek Woodworks, we take great...Show moreLast updated: 30+ days ago
Promoted
FT CUSTOMER CARE SPECIALIST - WORK FROM HOME
QSCCouncil Bluffs, IA, United States
$26.00 hourly
Full-time
Customer Service / Remote] - Anywhere in U.Health benefits / 401K - As a Customer Care Specialist at QSC, you will : Respond to customer inquiries and issues in a timely and professional manner; Pro...Show moreLast updated: 1 day ago
Promoted
Customer Service Rep
Steve Grow Agency @ American Family InsuranceOmaha, NE, United States
Competitive pay rate plus commission and / or bonuses.Job Summary The Customer Service Representative provides excellent customer experience for potential and existing customers.Identifies opportunit...Show moreLast updated: 23 days ago
Promoted
Customer Care Agent
Fastwyre BroadbandBellevue, NE, United States
Full-time
The Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers needs by offering the ...Show moreLast updated: 2 days ago
Promoted
Customer Care Advocate
MetLifeOmaha, NE, United States
Full-time
New Hires must live within a commutable distance of Omaha NE.Our Customer Care Advocates handle inbound customer service inquiries via the telephone and / or email and resolves complex customer issue...Show moreLast updated: 3 days ago
Customer Care Manager
Lineage LogisticsOmaha, NE
Full-time
Direct a team of employees in the office department.Manage general office and customer service activities, to include finalizing contracts and onboarding new customers.
KEY DUTIES AND RESPONSIBILITI...Show moreLast updated: 30+ days ago
Seasonal Customer Care
Fat Brain ToysElkhorn, NE
As a member of our award-winning customer care team, you will receive : - A flexible schedule.We pride ourselves in keeping family and school first! We understand busy family life and work very h...Show moreLast updated: 30+ days ago
Promoted
Customer Care Sr. Specialist, Credit Card | $18hr (Omaha, NE Only)
First National Bank of OmahaOmaha, NE, United States
$18.00 hourly
Full-time
At FNBO, our employees are the heart of our story-and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.Our M...Show moreLast updated: 16 days ago
Cashier (Good4u Customer Care)
Natural GrocersOmaha Central, NE, US
$16.00 hourly
Do you have a passion for helping people? Do you believe that you can change the world with your food choices? How about nutrition.
do you like to learn and help people live healthier? Yes? Well, d...Show moreLast updated: 30+ days ago
Hello Garage Customer Care Manager
ThrasherGroupOmaha, Nebraska, United States
Full-time
We are Hello Garage—a dynamic company, backed by a family-owned company with 50 years of experience in transforming homes.
Specializing in polyaspartic floor coatings, custom garage cabinetry, ...Show moreLast updated: 13 days ago
Promoted
CUSTOMER SERVICE
Hy-VeeOmaha, NE, United States
Full-time
Hy-Vee - Q St [Retail Associate / Team Member] As a Customer Service Clerk at Hy-Vee, you'll : Weigh postal packages, run mail through meters, process certified, express, UPS, registered, and insure...Show moreLast updated: 1 day ago
Promoted
Customer Service Representative
CamtelBellevue, NE, United States
The Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers' needs by offering the...Show moreLast updated: 12 days ago
The Customer Care Coordinator will book and coordinate either military or consumer shipments, act as liaison to customer, providing support and communication with customer about expected move and arrival times and dates, collect and relay shipment information and documentation for customers, and distribute information to appropriate facilities, and provide problem resolution as necessary.
Essential Functions :
Monitor email for new shipment offerings
Collect pre-move surveys as well as weights and preapprovals and update company software and the carrier
Track shipments’ estimated time of arrival and delivery information and update company software and the carrier and monitor clearing email to clear shipments as they arrive
Main point of contact for moves, both internally and externally
Monitor quality scores and verify accuracy
Secure customer payment, including verify method of payment, credit card annotation
Confirm any and all information provided from the customer and ensure the agent has the accurate information
Liaison between the agents and customers to determine the agreeable time to for crews to pack, pickup, or deliver the customers’ shipment
Proactively communicate information to the customer from operations regarding their move, including pickup and delivery information
Proactively coordinate with customers and claims to rectify any damages that may occur
Communicate any problems not rectified locally with the supervisor to ensure customer satisfaction
Other duties as assigned
Knowledge, Skills and Abilities :
Efficient data entry ability,
Knowledge of, or ability to learn, company software
Problem-solving skills to ensure accurate records
Ability to handle stressful situations and conversations