Customer care Jobs in Springfield, MA
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Customer care • springfield ma
Last updated: 7 hours ago
The Customer Care Travel Specialist (CCTS) provides assistance to the traveling customer to ensure a pleasant, safe and effortless experience to their travel destination.
Specialists are responsible...Show moreLast updated: 30+ days ago
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.
With a commitment to excellence and a focus on...Show moreLast updated: 30+ days ago
MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life.We provide a wide range of services across Western Massachusetts, including outpat...Show moreLast updated: 10 days ago
Join Amazon's customer service team and help us provide world-class support to our customers.As a Customer Service Representative, you will answer customer inquiries, resolve issues, and ensure cus...Show moreLast updated: 30+ days ago
Join the team at Family Dollar and help us provide affordable products and great service to our customers.As a Customer Service Representative, you will be responsible for assisting customers, hand...Show moreLast updated: 30+ days ago
A company is looking for a Customer Care Coordinator.Key Responsibilities Provide clerical and administrative support to the Exhibitor Success team, including order processing and documentation m...Show moreLast updated: 30+ days ago
We're growing, and our clients deserve the best.As a Customer Care Specialist, you’ll be trained to answer questions for our career agents.
You will place an emphasis on knowledge, problem solving, ...Show moreLast updated: 30+ days ago
MHA – Mental Health Association is a nonprofit organization dedicated to helping people live their best life.We provide a wide range of services across Western Massachusetts, including outpatient t...Show moreLast updated: 7 hours ago
We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...Show moreLast updated: 30+ days ago
The Center for Human Development (CHD) is currently looking for Direct Care staff to join our new Enhanced Medical Group Living Environment (EMGLE) program.
This brand new 18-bed facility in East Lo...Show moreLast updated: 2 days ago
We're not your average insurance team.Think people-first, flexible, and future-focused.Our mission is simple : give hardworking families the peace of mind that comes with having the right protection...Show moreLast updated: 30+ days ago
Customer Care Associate, Group Orders.Sharebite is the leading food ordering platform built for companies to feed their employees.
Our platform allows their employees to place meal orders with their...Show moreLast updated: 21 days ago
Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...Show moreLast updated: 30+ days ago
About the job Customer Care Specialist.This is an excellent opportunity to join a company that values a supportive work environment and provides clear pathways for professional growth.We provide co...Show moreLast updated: 30+ days ago
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...Show moreLast updated: 30+ days ago
Join the Walmart team as a Customer Service Associate and provide friendly and helpful service to our customers.As a CSA, you will handle transactions, answer customer questions, and ensure that th...Show moreLast updated: 30+ days ago
Make an Impact as a Care Coordinator - Empowering Families, Supporting Youth!.Are you passionate about helping youth and families navigate challenges and achieve their goals? As a Care Coordinator ...Show moreLast updated: 30+ days ago
Backed by leading Silicon Valley investors, Peregrine helps the world's most complex organizations solve their hardest problems with unprecedented speed and accuracy.
Today, Peregrine supports hundr...Show moreLast updated: 13 days ago
Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...Show moreLast updated: 30+ days ago
Customer Care Travel Specialist
Peter Pan Bus LinesSpringfield, MA, United StatesFull-time
- Promoted
Technical Customer Care Representative I (Entry-Level)
MCISpringfield, MA, USFull-time
- Promoted
Care Coordinator
Mental Health Association - Western MASpringfield, MA, USFull-time
- Promoted
Customer Service Representative
AmazonChicopee, MA, USAFull-time
- Promoted
Customer Service Representative
Family DollarEnfield, CT, USAFull-time
Customer Care Coordinator
VirtualVocationsSpringfield, Massachusetts, United StatesFull-time
Customer Care Specialist
MassMutualState St,SpringfieldFull-time
- New!
Care Coordinator
Mental Health AssociationSpringfield, MA, United StatesFull-time
- Promoted
Customer Care Representative
Morphius CorpSpringfield, MA, USFull-time
- Promoted
Direct Care
Massachusetts StaffingEast Longmeadow, MA, USFull-time
- Promoted
Customer Care Representative - WFH
Spade RecruitingSpringfield, MA, USRemote
Full-time
- Promoted
Customer Care Associate, Group Orders
SharebiteSpringfield, MA, USFull-time
- Promoted
Customer Service Representative
U-HaulSpringfield, MA, USFull-time
Customer Care Specialist
Manufacturing CompanyAgawam, MA, United StatesFull-time
- Promoted
Customer Service
LowesWest Springfield, MA, United StatesFull-time
- Promoted
Customer Service Associate
WalmartAgawam, MA, USAFull-time
Care Coordinator
Behavioral Health NetworkSpringfield, MA, United StatesFull-time
- Promoted
Customer Advocate, Midwest
Peregrine TechnologiesSpringfield, MA, USFull-time
Customer Service Associate
WalgreensEnfield, CT, United StatesPart-time
Customer Care Travel Specialist
Peter Pan Bus LinesSpringfield, MA, United States30+ days ago
Job type
- Full-time
Job descriptionAssisting Drivers with job and bus assignments Loading buses, Luggage accountability, and Lost and Found Operations Must be able to lift / push / pull up to 50 pounds of luggage Basic computer skills May be required to travel to other locations for support of work if needed / required (short staff, holiday support, etc)
The Customer Care Travel Specialist (CCTS) provides assistance to the traveling customer to ensure a pleasant, safe and effortless experience to their travel destination. Specialists are responsible for handling a large volume of phones calls from customers requesting travel information (schedules, baggage guidelines, travel policy etc.), resolving and reporting customer service requests, and assisting customers with ticketing (fare enquiries, billing questions, reservation changes, online order support). Representatives provide an exceptional customer experience by always giving attentive, accurate, and empathetic service to each customer in a professional, courteous and calm manner. Additionally, the CCTS provides assistance to the Dispatch Operations and Drivers.
A Customer Care Travel Specialist (CCTS) must :
- Must be available to work weekday and weekend shifts including days, nights, and holidays.
- Have the proven ability to communicate fluently in English (verbally and written); a second language, preferably Spanish, is strongly preferred.
- Is detail oriented, highly organized, and able to work in a fast-paced environment.
- Answer Customer Care calls and Voice Mails
- Provide ADA (American Disability Act) travel and service information and arrange travel assistance, compliant under ADA law, to customers
- Promote and sell company products and seasonal services (gift certificates etc.) via phone and counter
- May provide back-up support to front desk receptionist office
- Clerical duties as assigned (filing, data entry etc.)
- Assist with day to day operations of the ticket counter and lost & found
- Possesses a "can-do" attitude and thrives working in a team-oriented setting
Duties may include but are not limited to :
Dispatch Operations :
Additional Key Skills :