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Customer care Jobs in Washington, DC

Last updated: 16 hours ago
  • Promoted
Customer Care Representative

Customer Care Representative

The LaSalle GroupHyattsville, MD, United States
LaSalle Network is actively seeking.Landover, MD area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providi...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Coordinator 2

Customer Care Coordinator 2

TalentBurst, Inc.Falls Church, VA, US
Full-time
Job : Customer Care Coordinator 2.Shift Hours - Mon -Thur 9 am-7 : 30 pm & e / o weekend.Training Schedule - Monday-Friday 8 am-4 : 30 pm for the first 6 weeks. Location : Falls Church, VA 22042.At least 1 ...Show moreLast updated: 10 days ago
  • Promoted
Customer Care Representative - WFH DC

Customer Care Representative - WFH DC

MTMWashington, DC, United States
$17.50 hourly
Remote
Full-time
Remote Washington DC (Must reside with a DC address).The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM).The Customer Care Represen...Show moreLast updated: 5 days ago
  • Promoted
U-Box Customer Care Representative (CDL)

U-Box Customer Care Representative (CDL)

U-HaulHyattsville, MD, United States
Full-time
Chillum Rd, Hyattsville, Maryland 20782 United States of America.Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company’s newest U-Box Customer Care R...Show moreLast updated: 5 days ago
  • Promoted
Customer Care Representative

Customer Care Representative

ECI Consulting GroupWashington, DC, United States
Permanent
We are an outsourced marketing agency looking for a Customer Care Representative to join our team on a permanent basis.You will work with our Customer Care Representatives and various product speci...Show moreLast updated: 18 days ago
  • Promoted
Customer Care Rep. - Automotive

Customer Care Rep. - Automotive

VontierWashington, DC, United States
$17.00 hourly
Full-time
The Customer Care Specialist, reporting directly to the CS Supervisor, is a critical link to strong communications and sales support between our customer and Matco Tools. The CCS provides the infras...Show moreLast updated: 2 days ago
Customer Care Representative - Work From Home

Customer Care Representative - Work From Home

AO Globe Life - Woodley Paul-HectorArlington, VA, US
Remote
Full-time
Quick Apply
Customer Care Representative- Remote (Full-Time) At AO Globe Life , we believe that every interaction is an opportunity to make a difference. This isn't just a job—it's a chance to truly impac...Show moreLast updated: 3 days ago
  • Promoted
Senior Director, Customer Care

Senior Director, Customer Care

Brivo Systems LLCBethesda, MD, United States
$160,000.00–$180,000.00 yearly
Full-time
The Director of Customer Care leads Brivo's global customer service operations and customer-centric strategy, driving customer satisfaction, loyalty, and advocacy. This role requires a combination o...Show moreLast updated: 1 day ago
  • Promoted
Customer Care Coordinator 2

Customer Care Coordinator 2

Inova Health SystemFalls Church, VA, United States
Full-time
System Office Administration- Voice Operations is looking for a dedicated Customer Care Coordinator 2 to join the team.This role will be full-time Night shift from Wednesday-Saturday 7pm-5 : 30am.Tra...Show moreLast updated: 1 day ago
Customer Care Coordinator 2- Voice Operations (Fairfax)

Customer Care Coordinator 2- Voice Operations (Fairfax)

InovaFalls Church, VA, United States
Full-time
The Customer Care Coordinator II is responsible for answering and processing all emergency related calls made to the High Reliability emergency response center. Collaborates with the facility’s clin...Show moreLast updated: 30+ days ago
Admin Customer Care Representative

Admin Customer Care Representative

Retail Business ServicesHyattsville, MD
USA-MD-Hyattsville-8301 Professional Place Ste115.Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U. Food Lion, Giant Food, The GIANT Company, Hannaford and Sto...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER CARE ASSOCIATE - A

CUSTOMER CARE ASSOCIATE - A

Colonial Parking IncWashington, DC, US
Full-time
The Customer Care Associate continuously works to improve the level of service we extend to our clients and parking customers, particularly with respect to incoming telephone calls, incoming email,...Show moreLast updated: 29 days ago
Customer Care Representative

Customer Care Representative

The LaSalle Network Inc.Hyattsville, Maryland
$14.00–$16.00 hourly
LaSalle Network is actively seeking.Landover, MD area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providi...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Customer Service - Customer Service Specialist

Customer Service - Customer Service Specialist

Navy MutualArlington, VA, United States
Full-time
The primary role of the Customer Service Specialist is to research and resolve member issues and inquiries about their existing policies via phone, e-mail, regular mail and / or in person; provide ex...Show moreLast updated: 16 hours ago
  • Promoted
Senior Director, Customer Care

Senior Director, Customer Care

BrivoBethesda, MD, US
$160,000.00–$180,000.00 yearly
Full-time
The Director of Customer Care leads Brivo’s global customer service operations and customer-centric strategy, driving customer satisfaction, loyalty, and advocacy. This role requires a combina...Show moreLast updated: 20 days ago
Customer Care Specialist- EST

Customer Care Specialist- EST

Amplity HealthWashington, DC
$38,000.00–$40,000.00 yearly
Full-time
Come join the true partner of global healthcare companies, Amplity Health.We continually challenge the boundaries of medical and commercial strategies to accelerate the approval and launch of new d...Show moreLast updated: 30+ days ago
Customer Care Representative

Customer Care Representative

The LaSalle GroupHyattsville, MD, United States
30+ days ago
Job description

LaSalle Network is actively seeking Customer Care Representatives for one of our clients in the Landover, MD area! In this position, you will help customers with their online transactions and phone inquiries to help resolve questions they have while providing top notch customer service. If you are looking to work with a well-known company, look no further!

Customer Care Representative Responsibilities :

  • Answer incoming calls and respond to customer emails
  • Provide product, service, order-status, and account information to customers
  • Process orders, resolve billing issues, exchange, or return merchandise, and adjust customer accounts accordingly
  • Research, identify, and resolve customer complaints while maintaining detailed documentation and record keeping
  • Identify and escalate unresolved customer issues to management for further investigation
  • Follow up calls to customers to confirm appropriate changes were made

Customer Care Representative Requirements :

  • One year of experience working with customers in a phone-based role
  • Working knowledge of Microsoft Office, general computer skills, and basic typing skills
  • Proven customer specialist experience : active listening, customer-focused, professional telephone manner, interact positively and effectively with customers, multi-task in a fast-paced environment
  • Be a positive coworker : work well in a team environment, collaborate, bring a positive attitude, be reliable and dependable, willingness to support others and contribute to an overall positive culture
  • Ability to use critical thinking skills and make decisions

    • If you are interested in the Customer Care Representative role, apply today!

    Thank you,

    Samantha Ball

    LaSalle Network

    LI-DNP

    LaSalle Network is an Equal Opportunity Employer m / f / d / v.

    LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

    LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here.