Remote Customer care Jobs in Worcester, MA
Last updated: 13 hours ago
Collaboration with Account Managers Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions a...Show moreLast updated: 30+ days ago
The Senior Customer Success Manager will work Axon's larger customers to build long-term, strategic partnerships.You will work closely with your clients to understand their workflows, organizationa...Show moreLast updated: 2 days ago
As the Manager, Customer Experience, you will have the opportunity to : .Management of nurture activities and experiences in support of the candidate, candidate-to-member, and member journeys to help...Show moreLast updated: 30+ days ago
Remote Online Customer Service Specialist – Turn Dream Stays into Reality Are you fueled by a passion for travel and a commitment to exceptional service? As a Remote Online Customer Service S...Show moreLast updated: 2 days ago
Since 1985, BHCHP's mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greate...Show moreLast updated: 3 days ago
At Genworth, we empower families to navigate the aging journey with confidence.We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet fam...Show moreLast updated: 30+ days ago
Have you got experience in a Contact Centre environment?.Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and suppor...Show moreLast updated: 30+ days ago
The Medical Director will provide qualified medical direction and consultation for care delivery and complex case management for our community-based palliative care program.In addition, this role w...Show moreLast updated: 30+ days ago
About the job Remote - Customer Service and Sales.Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.
Our ideal candidate embodies qu...Show moreLast updated: 17 days ago
The Panther Group has an immediate need for a Remote Customer Service Reps, for our client in the healthcare industry.This is a contract to hire position and all candidates must be in the MA area, ...Show moreLast updated: 1 day ago
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally.
Our teams help biopharma get their medicines to the people who need th...Show moreLast updated: 1 day ago
Now accepting applicants for Focus Group studies.Earn up to $750 per week part-time working from home.Must register to see if you qualify.
No customer service representative agent experience needed....Show moreLast updated: 3 days ago
Fraud Customer Support Senior Specialist- 3rd shift.Customer Service and Call Center.Glen Allen, Virginia; Medford, Massachusetts.
Riverside, Rhode Island; Pittsburgh, Pennsylvania; Pennsylvania; R...Show moreLast updated: 30+ days ago
The Customer Data Specialist will work as part of a team responsible for maintaining and updating various elements of customer data in numerous systems depending on the nature of the data.The accur...Show moreLast updated: 30+ days ago
Zaktos is a designing company that focuses on creating a unique experience for every client and making their dreams a reality.
We work on both interior and exterior, commercial and residential.Our m...Show moreLast updated: 13 hours ago
Bring your heart to CVS Health.Every one of us at CVS Health shares a single, clear purpose : Bringing our heart to every moment of your health.
This purpose guides our commitment to deliver enhanced...Show moreLast updated: 30+ days ago
Job Title : Remote Service Advocate.The Remote Service Advocate will be responsible for improving customer satisfaction and business performance by advancing remote services in the North American ma...Show moreLast updated: 23 days ago
Are you ready for a career and not just a job? Are you looking to build a business that earns you system generated income? Are you looking for a proven turnkey system that delivers consistent...Show moreLast updated: 30+ days ago
Customer Success Representative
TopconMA, USRemote
Full-time
- Promoted
SENIOR CUSTOMER SUCCESS MANAGER (REMOTE)
Join Our Talent CommunityMA, United States$138,000.00 yearly
Remote
Full-time
Manager, Customer Experience
CFA InstituteRemote, MARemote
Full-time
Remote Customer Service Specialist-Travel Booking
Jewels Travel DestinationsMA, USRemote
Full-time
Quick Apply
- Promoted
CARE COORDINATOR, BH-CP (HYBRID - IN PERSON / REMOTE)
Boston Health Care for the Homeless ProgramMA, United States$22.07 hourly
Remote
Full-time
Senior Customer Service Representative
Genworth FinancialMassachusetts$66,400.00 yearly
Remote
Full-time
Customer Service Advisor Opportunities
Platform Housing Groupour WorcesterRemote
Part-time / Remote Medical Director - Community-Based Care (Palliative Care)
Highmark HealthMA, Working at Home, Massachusetts$170,000.00 yearly
Remote
Part-time
- Promoted
Remote - Customer Service and Sales
HMG CareersShrewsbury, MA, US$67,000.00–$75,000.00 yearly
Remote
Full-time
- Promoted
Remote Customer Service Representatives
The Panther GroupShrewsbury, MA, United StatesRemote
Full-time
- Promoted
SR / CARE MANAGER, PATIENT SUPPORT SERVICES - REMOTE
IQVIA, Inc.Northborough, MA, United States$22.00 hourly
Remote
Part-time
- Promoted
Customer Service Representative Agent Work From Home - Remote Online Panelists
ApexFocusGroupWorcester, MA, United States$750.00 weekly
Remote
Full-time +1
Fraud Customer Support Senior Specialist- 3rd shift
Citizens BankMassachusettsRemote
Full-time
Customer Data Specialist
CovetrusMassachusetts$16.98–$28.29 hourly
Remote
Full-time
- New!
Full Time Remote Customer Service
ZaktosWorcester, MA, United StatesRemote
Full-time
Customer Service Representative
CVS HealthMassachusetts, Work At Home, US$17.00–$29.88 hourly
Remote
Full-time
Customer Support : Remote
Axelon Services CorporationMA, United StatesRemote
Full-time
Customer Service & Sales Support - REMOTE
Symmetry Financial Group - Gary UyemuraWorcester, MA, US$100,000.00 yearly
Remote
Quick Apply
Customer Success Representative
TopconMA, US30+ days ago
Job type
- Full-time
- Remote
Job descriptionBachelor's degree in Business Admin or Technology related field 5+ years of experience in Autodesk and Bluebeam Customer Success, Account Management, technical project management, or related role Familiarity with CRM and PM tools Autodesk and Bluebeam or related software Strong understanding of customer success principles and practices. Familiarity with technical service delivery processes and project coordination. Strong organizational and time-management abilities to handle multiple priorities effectively. Analytical and problem-solving skills for addressing client issues and identifying opportunities. Customer-focused mindset with a proactive approach to addressing needs and challenges. Collaborative and team-oriented with the ability to work across departments. Occasional ability to lift and carry items up to 20 pounds, such as laptops, presentation materials, or equipment. Capacity to travel as required, which may include driving or air travel. Primarily operates in a remote work environment with consistent access to necessary technology and resources. Flexible schedule to accommodate client meetings or deadlines across different time zones, including occasional early mornings or late evenings. Periodic travel may be required for on-site client visits, conferences, or team meetings Ability to work in a fast-paced, collaborative environment while managing multiple tasks and deadlines.
Job Duties
- Collaboration with Account Managers Partner closely with account managers to identify opportunities for renewals, upselling, and cross-selling by understanding client goals and aligning solutions accordingly.
- Technical Service Oversight Coordinate and oversee the delivery of technical service engagements, ensuring they are executed on time, within scope, and meet client expectations.
- Client Relationship Management Build and maintain strong, trust-based relationships with clients, acting as their primary point of contact for ongoing support and service needs.
- Customer Advocacy : Serve as the voice of the customer, gathering feedback and insights to communicate client needs, challenges, and opportunities to internal teams.
- Issue Resolution : Act as a liaison between the client and technical teams to resolve issues promptly, ensuring minimal disruption to client operations.
- Process Improvement : Contribute to the development of customer success best practices and tools to enhance team efficiency and customer experiences.
Minimum Requirements for job :
Education and Experience :
Knowledge, Skills & Attributes :
Physical Requirements :
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