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Customer care representative Jobs in Fontana, CA

Last updated: 13 hours ago
  • Promoted
Customer Service Representative

Customer Service Representative

Classic CollisionMira Loma, CA, US
$18.00–$20.00 hourly
Full-time
Customer Service Representative.Classic Collision is now hiring a.Customer Service Representative.Classic Collision was established in 1983 in Atlanta, Georgia with one single goal : To offer qualit...Show moreLast updated: 13 days ago
  • Promoted
  • New!
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

PrideStaffCA, United States
$20.60–$29.20 hourly
Full-time
Customer Service Representative - Call Center.Monday - Friday (Potential for full-time), first / second / third shift, 8 : 00-5 : 00 PM. We are thrilled to announce a new.Customer Service Representative.Pri...Show moreLast updated: 15 hours ago
  • Promoted
  • New!
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Tax Rise IncCA, United States
$22.00–$24.00 hourly
Full-time
We’re all about that in-person vibe—this role is 100% on-site! If you’re excited to work side-by-side with our team (or are ready to make the move), then you’re a perfect fit.If not, we kindly ask ...Show moreLast updated: 13 hours ago
  • Promoted
CUSTOMER SERVICE REP

CUSTOMER SERVICE REP

ProLogistixCA, United States
$24.50 hourly
Full-time
A great company in city of Wilmington is looking Customer Service Position with logistics using systems : Cadence and SAP. Jos description : Logistics / dispatch type of experience since.Continue readin...Show moreLast updated: 4 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

The Travel CorporationCA, United States
$19.00 hourly
Full-time
We are driven by service through PASSION, PEOPLE & PURPOSE.We have been making travel matter for over 100 years.TTC is a team with a shared goal of delivering exceptional travel experiences that ma...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Spade RecruitingCalifornia
$55,000.00 yearly
Full-time
Quick Apply
Altig Orlovic (AO) is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.Tha...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Talent TrellisCA, United States
$50,000.00–$70,000.00 yearly
Full-time
About the job Customer Service Representative.We are looking for a dedicated.Customer Service Representative (CSR).In this role, you will be the frontline support for our customers, addressing thei...Show moreLast updated: 2 days ago
Customer Service Representative

Customer Service Representative

The Francisco Sandoval Insurance AgencyRiverside, CA, US
$45,000.00–$55,000.00 yearly
Full-time
Quick Apply
Join a team that cares about our customers and you! The Francisco Sandoval Insurance Agency in Riverside, California, is looking for an experienced and committed individual to join our team as a Fu...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

Circle KRiverside, California, United States of America
JOB DESCRIPTION Store 2709418 : 3480 Madison St, Riverside, California 92504.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Rep07394 - 8300 Limonite

Customer Service Rep07394 - 8300 Limonite

Domino'sRiverside, California, USA
You got game You got spring in your step You want the best job in the world! And schedules that work with you not against you Thats right we live to beat the rush and make it possible to make bake ...Show moreLast updated: 18 days ago
Customer Service Representative

Customer Service Representative

Meyling Marin-Farmers Insurance AgencyRialto, CA, US
$55,000.00–$85,000.00 yearly
Full-time
Quick Apply
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team.We are currently seeking to fulfill a full-time position.Our Customer Service R...Show moreLast updated: 30+ days ago
Customer Care Representative

Customer Care Representative

Morphius CorpGrand Terrace, CA, US
Quick Apply
Must reside in California We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can b...Show moreLast updated: 30+ days ago
  • Promoted
COMPLEX CUSTOMER CARE REPRESENTATIVE - CONCORD, CA

COMPLEX CUSTOMER CARE REPRESENTATIVE - CONCORD, CA

OptumCA, United States
$16.88–$33.22 hourly
Full-time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show moreLast updated: 1 day ago
Customer Service Representative

Customer Service Representative

Classic CollisionMira Loma, CA, US
13 days ago
Salary
$18.00–$20.00 hourly
Job type
  • Full-time
Job description

Customer Service Representative

18-$20 / hr

Depending on Experience

Classic Collision is now hiring a Customer Service Representative . Classic Collision was established in 1983 in Atlanta, Georgia with one single goal : To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.

Classic Collision offers competitive pay, benefits, and career advancement opportunities.

Please come and join our team!

Why Choose Classic Collision?

  • Paid Weekly
  • Continuous Training
  • Supportive Team Culture
  • Company match 401K
  • Medical / Dental / Vision
  • Paid Time Off - 6 Paid Holiday
  • Rewarding Work

Customer Service Representative (CSR) serves as the first impression of Classic Collision's customer experience.

Responsibilities

  • Explain and educate customers on repair process on a high level, including insurance claim information and processes.
  • Maintain a broad knowledge base of insurance partner requirements regarding authorizations, billing, and load level processes.
  • Coordinate Rental Car / Tow companies to provide one-stop service to all customers.
  • Ensure all vehicles are delivered to customers by the assigned service advisor and if not available, by designated backup teammate.
  • May assist in customer communication throughout the repair process.
  • Monitor DRP assignments, estimate / repair appointments and capture rates of assignments.
  • Follow up on all DRP assignments present and past to maintain sales for the center.
  • Maintain DRP logbooks and Enterprise ARMS daily.
  • Secure proper payments
  • Assist with reconciling invoices to payables report daily and monthly (as applicable)
  • Ensure all customer comfort items are always fresh and available for customers as well as maintaining the customer waiting area.
  • Perform other administrative tasks and duties as required to successfully meet the needs of the business.
  • Other duties as assigned.
  • Qualifications

  • Must be at least 18 years of age.
  • Previous experience in customer service, sales, or other related fields is preferred.
  • Must have a valid driver's license and be eligible for coverage under company insurance policy.
  • Effective communication (written and verbal) and interpersonal skills are required.
  • Organization and multi-tasking skills, good time management, and the ability to adapt easily to fast-paced environment.
  • Behaviors / Competencies

    Integrity- Respect and accountability at every level and every interaction

    Customer Service- Provide the highest level of customer service while building customer satisfaction and retention

    Innovation- Develops and displays innovative approaches and ideas to our business

    Teamwork- Contributes to building a positive team spirit andsupports everyone's efforts to succeed

    Physical & Environmental

    While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

    Classic Collision is an Equal Opportunity Employer :

    As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.

    Reasonable Accommodations :

    Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please e-mail or call (450)500-6808 . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.

    This job description is not a complete statement of all duties and responsibilities comprising the position.