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Customer care representative Jobs in Hartford, CT

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Customer care representative • hartford ct

Last updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

Brenntag AGEast Hartford, CT, US
Full-time
The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate an...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

CopartHartford, CT, United States
Full-time
Copart links vehicle sellers to more than 750,000 buyers in over 190 countries.We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and techno...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulHartford, CT, United States
Full-time
Capitol Ave, Hartford, Connecticut 06106 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer...Show moreLast updated: 30+ days ago
IT Customer Service Representative

IT Customer Service Representative

HiringArcManchester, CT, USA
Full-time
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team.In this role, you will be the first point of contact for our customers, providing exceptional service an...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Highmark HealthHartford, CT, United States
Full-time
This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

BodycoteSouth Windsor, CT, US
Permanent
Customer Service Representative.Paid holidays and paid time off.Medical, Dental, and Vision Plans for employees and families. Ability to work full-time, 40 hours per week.Must pass a pre-employment ...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Customer Service Representative

Bilingual Customer Service Representative

EDSI SolutionsNew Britain, CT, US
Full-time
Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking ...Show moreLast updated: 30+ days ago
  • Promoted
IT Customer Service Representative

IT Customer Service Representative

Transcend Staffing Solutions LLC. a 100% Women Owned Minority Staffing Firm!Manchester, CT, United States
Full-time
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team.In this role, you will be the first point of contact for our customers, providing exceptional service an...Show moreLast updated: 1 day ago
  • Promoted
Nevada Customer Care Representative

Nevada Customer Care Representative

VirtualVocationsHartford, Connecticut, United States
Full-time
A company is looking for a Customer Care Representative to join their team.Key Responsibilities Handle inbound calls from Members, Clients, and Facilities Provide personalized attention and exce...Show moreLast updated: 4 days ago
  • Promoted
Customer Care Advocate

Customer Care Advocate

Recruit MonitorWindsor, CT, US
Full-time
About the job Customer Care Advocate.Processing routine and complex inquiries to provide high quality service to internal and external customers. The jobs core deliverables rely on delivering servic...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarNew Britain, CT, US
Full-time
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Specialist

Customer Care Specialist

MMC GroupEast Hartford, CT, United States
Full-time
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous indu...Show moreLast updated: 10 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

BelcanSouth Windsor, CT, United States
Full-time
Customer Service Representative.Description : Job Title : Customer Service Representative.A Customer Service Representative job in South Windsor, CT is currently accepting applications.This is a dire...Show moreLast updated: 8 days ago
  • Promoted
Customer Experience Representative

Customer Experience Representative

IMI plcFarmington, CT, United States
Full-time
We are a global specialist engineering company that creates breakthrough solutions.We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare...Show moreLast updated: 3 days ago
  • Promoted
Customer Experience Representative

Customer Experience Representative

IMI Plc - Legacy PrecisionFarmington, CT, United States
Full-time
The Customer Experience Representative plays a vital role in strengthening relationships and building loyalty across our distributor and original equipment manufacturer (OEM) customer base.This rol...Show moreLast updated: 3 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

CVS HealthHartford, CT, United States
Full-time
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation’s leading h...Show moreLast updated: 14 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

New England Veterinary Center & Cancer CenterWindsor, CT, US
Full-time
The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and...Show moreLast updated: 5 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

EmblemHealthFarmington, CT, US
Full-time
Must be able to commute to work location at 195 Scott Swamp Road, Farmington, CT 06302 • • •.We are seeking dynamic Call Center Professionals to join our Call Center in Farmington, CT starting July 20...Show moreLast updated: 15 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

MAXIMUSHartford, CT, United States
Full-time
Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to del...Show moreLast updated: 12 days ago
People also ask
Customer Service Representative

Customer Service Representative

Brenntag AGEast Hartford, CT, US
10 days ago
Job type
  • Full-time
Job description

Your Role

The Customer Service Representative is responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management : order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.

Responsibilities

  • Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer.
  • Verifies all shipping, billing, pricing, and purchase order information.
  • Enters special instructions related to orders, customer requests / code maintenance, and notes.
  • Update customer files with quoted pricing, new items, address changes, delivery instructions, etc.
  • Communicate and provide necessary support to sales staff while in the field.
  • Regularly communicates with internal and external customers on various issues.
  • Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary.
  • Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders.
  • Documents and resolves customer complaints.
  • Process customer product returns in a timely manner and in accordance with prescribed and documented procedures.
  • Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.

Your Profile

Skills

  • 2+ years of experience in Customer Service or similar discipline.
  • Chemical Distribution or Manufacturing is a plus.
  • Must have the capacity to problem solve, work independently, and consistently demonstrate strong listening, speaking and decision-making skills.
  • Excellent interpersonal skills with a passion for collaboration.
  • Skilled at working in a fast-paced, deadline-driven environment to prioritize heavy workload and multitasking.
  • Dedication to teamwork, customer satisfaction, and results.
  • Excellent written / oral communication skills.
  • Willingness to work overtime, have on-call hours, or work after hours.
  • Keeping calm when on customer calls.
  • Experience with Microsoft Office Suite, ERP / CRM systems, and team collaboration tools.
  • Physical Job Requirements / Essential Functions :

  • Ability to get to the workplace in a reliable, timely manner on all scheduled workdays.
  • Sit up to 50% of the day.
  • Type up to 50% of the day.
  • Use computer programs up to 50% of the day.
  • Use the telephone up to 50% of the day.
  • Stand up to 50% of the day.
  • Walk up to 50% of the day.
  • Lift / push / pull up to 30lbs.
  • Our Offer

  • We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
  • Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
  • Paid parental leave
  • Education assistance program
  • Employee assistance program
  • Various healthcare plan options as well as 401(k)
  • Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

    If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at [email protected] (phone, tty, fax, email, etc.).

    Brenntag North America, Inc. and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https : / / www.e-verify.gov / employees or view the poster at https : / / e-verify.uscis.gov / web / media / resourcesContents / E-Verify_Participation_Poster.pdf.

    Brenntag TA Team