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Customer care representative Jobs in Norwalk, CA

Last updated: 1 day ago
Customer Care Representative

Customer Care Representative

SouthWest Water CompanyCompton, CA, US
$20.00–$27.00 hourly
Driven, knowledgeable and passionate about water, the Suburban Water Systems team, a division of Nexus Water Group, is in the business of delivering a product everyone uses and depends on.We serve ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Representative - 2nd Shift

Customer Care Representative - 2nd Shift

Lineage LogisticsFullerton, CA, United States
$16.97–$28.65 hourly
Full-time
Apply today to learn more about joining our team!.Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in...Show moreLast updated: 2 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

MasimoCA, United States
$25.00–$30.00 hourly
Full-time
The Customer Service Representative is responsible for serving Masimo customers by providing product and support information, resolving issues, checking status and providing price and status inform...Show moreLast updated: 9 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

The Travel CorporationCypress, CA, US
$19.00 hourly
Full-time
We are driven by service through PASSION, PEOPLE & PURPOSE.We have been making travel matter for over 100 years.TTC is a team with a shared goal of delivering exceptional travel experiences tha...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

PLSNorwalk, CA, United States
$17.28–$19.00 hourly
Full-time
Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial services. The "P" comes first, because our customers are at the c...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

AZ Sales GroupLakewood, CA, US
Full-time
We are a fast-paced, entrepreneurial firm specializing in customer acquisition and field sales strategies.We are experiencing an upswing in growth as we look to launch a new direct marketing campai...Show moreLast updated: 3 days ago
  • Promoted
U-BOX CUSTOMER CARE REPRESENTATIVE (CDL)

U-BOX CUSTOMER CARE REPRESENTATIVE (CDL)

U-HaulCA, United States
Full-time
U-Box Customer Care Representative (CDL).Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care Representative (CCR; loca...Show moreLast updated: 1 day ago
  • Promoted
Customer Finance Representative

Customer Finance Representative

APR ConsultingCypress, CA, United States
$22.50 hourly
Full-time
Customer Finance Representative.APR has been engaged to identify a hardworking.Potential to be converted depending on business needs. M-F, 8 : 00 AM - 5 : 00 PM with 1 hour lunch and Saturday, 8 : 00 AM -...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

Allco Fullerton Insurance AgencyFullerton, CA, US
$20.00–$23.00 hourly
Full-time
We're looking for someone passionate about providing excellent customer service to clients and policyholders.As our next insurance customer service representative, you will show our policyholde...Show moreLast updated: 26 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

PIPDowney, CA, US
$18.00–$25.00 hourly
Full-time
Indoor and comfortable working environment.A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Downey is looking for an experienced.Customer Service Repre...Show moreLast updated: 26 days ago
  • Promoted
Customer Care Representative

Customer Care Representative

Global Furniture GroupWhittier, CA, United States
Full-time
To learn and understand the goals and objectives of the company / department.Demonstrate commitment and enthusiasm for quality to exceed client expectations, ensure service levels are clearly underst...Show moreLast updated: 13 days ago
Customer Care Representative

Customer Care Representative

Eric's JobsMontebello, CA
$29.88 hourly
Full-time
Welcome Home! Build your career with Lennar : .As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered...Show moreLast updated: 30+ days ago
  • Promoted
Customer Service Representative

Customer Service Representative

PIP, Inc.Downey, CA, United States
$18.00–$25.00 hourly
Full-time
Indoor and comfortable working environment.A locally owned and nationally recognized Printing, Signage, and Marketing Services company in Downey is looking for an experienced.Customer Service Repre...Show moreLast updated: 7 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Berger Transfer & StorageFullerton, CA, United States
Full-time
Berger Transfer & Storage, Inc.Founded in 1910, Berger has been helping individuals and businesses with moving and storage solutions for over 114 years. As the largest agent of Allied Van Lines, Ber...Show moreLast updated: 4 days ago
  • Promoted
CUSTOMER REPRESENTATIVE

CUSTOMER REPRESENTATIVE

Omnia PromotionsCA, United States
Full-time
We are a customer-driven people-focused company dedicated to delivering exceptional value and building lasting relationships. Our mission is to prioritize unmatched in-person customer interactions t...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER CARE REPRESENTATIVE

CUSTOMER CARE REPRESENTATIVE

Chumash EnterprisesCA, United States
$20.86 hourly
Full-time
Answers inbound calls from new and existing guests with the goal of increasing business through increased guest satisfaction, guest retention, and The Club card member experience.Answers general an...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

ChevronHacienda Heights, CA, United States
It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business. Maintain courteous, professional contact with ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Representative

Customer Care Representative

Morphius CorpSouth Gate, CA, US
Full-time
We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely.We work in conju...Show moreLast updated: 25 days ago
  • Promoted
COMPLEX CUSTOMER CARE REPRESENTATIVE - CONCORD, CA

COMPLEX CUSTOMER CARE REPRESENTATIVE - CONCORD, CA

OptumCA, United States
$16.88–$33.22 hourly
Full-time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Show moreLast updated: 1 day ago
Customer Care Representative

Customer Care Representative

SouthWest Water CompanyCompton, CA, US
30+ days ago
Salary
$20.00–$27.00 hourly
Job description

Driven, knowledgeable and passionate about water, the Suburban Water Systems team, a division of Nexus Water Group, is in the business of delivering a product everyone uses and depends on. We serve a population of about 300,000 through a water distribution system that covers all or portions of Glendora, Covina, West Covina, La Puente, Hacienda Heights, City of Industry, Whittier, La Mirada, La Habra, Buena Park and unincorporated portions of California's Los Angeles and Orange counties. It all starts with our people – proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services.

What We Offer

  • Starting Pay Range : $20 - $27 / hour
  • 401k Company Match : 100% of the first 6% of your eligible compensation contributed to the Plan
  • Paid Time Off : Starting at 3 weeks annually
  • Additional Benefit Plans include Medical, Dental, Vision, Company-Paid Life Insurance and more
  • Training, Professional Certifications, and Education Allowance
  • 9 / 80 Work Schedule with every other Friday off

What You'll Do

As part of our Customer Experience team, you will play a crucial role in providing exceptional service to our customers.

ESSENTIAL FUNCTIONS

This position will be willing and able to perform the following duties and others as assigned :

  • Engage with customers in person, over the phone, and via email to address inquiries, resolve issues, and provide information about our services.
  • Respond to incoming customer calls promptly and professionally, maintaining a positive and customer-centric focus.
  • Listen actively to customers' inquiries, issues, and concerns, and provide accurate and informative responses.
  • Assist customers with billing inquiries, payment arrangements, and account adjustments as needed and approved.
  • Coordinate schedules with field representatives for service calls, including turning off / on services, and respond to water quality and service disruptions.
  • Guide customers through troubleshooting procedures for common issues and escalate issues appropriately.
  • Update and maintain customer accounts, ensuring accurate and up-to-date information.
  • Collaborate closely with other departments to resolve customer issues effectively and efficiently.
  • Document customer interactions and relevant information accurately in the customer management system.
  • Reasonable Accommodations Statement

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

    What You'll Bring

    Knowledge, Skills, and Abilities :

  • Excellent communication and teamwork skills, including active listening skills and ability to communicate clearly in person, via phone, and via written format
  • Strong problem-solving skills and ability to identify solutions
  • Attention to detail with a commitment to accuracy and maintaining high customer service standards
  • High level of proficiency with Microsoft Office 365 suite including Microsoft Excel, Word, and Outlook
  • High level of accountability
  • Education and Certifications :

  • High school diploma or equivalent required
  • Work Experience :

  • 2+ years of customer service / call center experience
  • Work Environment

    This role will be primarily be based at our office in Compton, California. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.

    Work Schedule : Full-Time - Monday through Thursday, 7 : 30AM - 5 : 00PM and every other Friday 8 : 00AM - 4 : 30PM

    About Us

    We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

    We are an E-Verify participating employer.