Customer care representative Jobs in Overland Park, KS
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Customer care representative • overland park ks
Last updated: 4 days ago
Promoted
Customer Care Representative
Wyandot Behavioral Health NetworkKansas City, KS, US
Full-time
Wyandot BHN is seeking a dedicated Customer Care Representative to ensure an exceptional experience to our guests.The position supports the organization by answering phones, scheduling appointments...Show moreLast updated: 30+ days ago
Customer Care Representative
eTeam IncShawnee Mission, Kansas, United States
Full-time
Quick Apply
Job Title : Client Services - Customer Care Representative I.Job Location : Lenexa, KS, 66219.Additional Job Details : The shifts will be between 7am and 6 PM central time, M-F.The training will be se...Show moreLast updated: 30+ days ago
Parts Customer Care Representative
CrownLenexa, Kansas
Full-time
Answer and process incoming parts calls from customers and service technicians.Pull orders, receive and put up stock.Order parts and develop relationships with Crown factory and outside vendors.Enh...Show moreLast updated: 30+ days ago
Customer Care Representative
VirtualVocationsKansas City, Kansas, United States
Full-time
A company is looking for a Customer Care Representative to join their Customer Success team.Key Responsibilities Serve as the primary point of contact for assigned accounts, ensuring exceptional ...Show moreLast updated: 30+ days ago
Promoted
Customer Care Representative I
Spectraforce TechnologiesLenexa, KS, United States
Full-time
Title : Customer Care Representative I.Shift Timings : Monday - Friday 7 : 00 am - 3 : 30 pm.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine compl...Show moreLast updated: 30+ days ago
Customer Care Representative
Atlantic GroupLenexa, KS, United States
Temporary
Job Overview - Customer Care Representative : .Join our healthcare client as a Customer Care Representative in Lenexa, KS.
In this contract role, you will be responsible for delivering exceptional cus...Show moreLast updated: 30+ days ago
Customer Care Representative
Renewal By AndersenLenexa, KS, United States
Full-time
PURPOSE : The Customer Care Representative role will focus on providing customer service for delivery partners / customers.
Analyze customer information, identify, and recommend action.Responds to cust...Show moreLast updated: 11 days ago
Customer Care Representative I
Integrated ResourcesLenexa, KS, United States
Full-time
Customer Care Representative I.Monday - Friday 7 : 00 am - 3 : 30 pm central time.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine.Supports assig...Show moreLast updated: 30+ days ago
Customer Care Representative I
Quest DiagnosticsLenexa, KS, United States
Full-time +1
Customer Care Representative I - Lenexa, KS.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer co...Show moreLast updated: 27 days ago
U-Box Customer Care Representative (Non-CDL)
U-HaulKansas City, Kansas, USA
Full-time
State Ave Kansas City Kansas 66102 United States of America.Have you ever wished the open road could be your office If so then consider becoming U-Haul Companys newest U-Box Customer Care Represent...Show moreLast updated: 8 days ago
Promoted
Customer Service Representative
Staffmark GroupOverland Park, KS, United States
Full-time
We are seeking a highly motivated and customer-focused.The ideal candidate will excel at delivering exceptional service, providing accurate information, and resolving issues quickly and professiona...Show moreLast updated: 28 days ago
Promoted
Customer Care Representative
Global Furniture GroupLenexa, KS, United States
Full-time
Global is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality marke...Show moreLast updated: 30+ days ago
Customer Care Representative
SynecticsLenexa, KS, United States
Full-time
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voic...Show moreLast updated: 26 days ago
Promoted
Customer Care Representative I
Quest Diagnostics IncorporatedLenexa, KS, US
Full-time +1
Customer Care Representative I - Lenexa, KS.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer co...Show moreLast updated: 30+ days ago
Promoted
Client Services - Customer Care Representative I
StaffingLenexa, KS, US
Full-time
Customer Care Representative I.Shift / Time Zone : First shift, Monday - Friday 7 : 00 am - 3 : 30 pm central time.State of Credentials Licenses Required : Yes, they will need a driver license or SSN card ...Show moreLast updated: 30+ days ago
Promoted
U-Box Customer Care Representative (Non-CDL)
Kansas StaffingKansas City, KS, US
Full-time
U-Box Customer Care Representative (Ccr; Local Delivery Driver).Location : 5200 State Ave, Kansas City, Kansas 66102 United States of America.
Have you ever wished the open road could be your office?...Show moreLast updated: 4 days ago
Customer Care Representative
AndersenLenexa, KS, United States
Full-time
PURPOSE : The Customer Care Representative role will focus on providing customer service for delivery partners / customers.
Analyze customer information, identify, and recommend action.Responds to cust...Show moreLast updated: 30+ days ago
Client Services - Customer Care Representative I
MindlanceLenexa, KS, United States
Full-time
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine.Supports assigned client group(s) performing routine complexity health related customer.Typi...Show moreLast updated: 26 days ago
Client Services - Customer Care Representative I
TalentBurstLenexa, KS, United States
Full-time
Job Title - Customer Care Representative I.Shift / Time Zone : First Shift, Monday - Friday 7 : 00 am - 3 : 30 pm central time.
State of Credentials Licenses Required : Yes, They will need a driver license ...Show moreLast updated: 26 days ago
Wyandot Behavioral Health NetworkKansas City, KS, US
30+ days ago
Job type
Full-time
Job description
Job Description
Job Description
Description : Purpose :
Wyandot BHN is seeking a dedicated Customer Care Representative to ensure an exceptional experience to our guests. The position supports the organization by answering phones, scheduling appointments, greeting visitors, and processing mail.
Accountabilities :
Responsible to make reminder calls to clients for clinic appointments and accurately document activity in client chart.
Responsible to answer incoming coming calls and route calls appropriately. Answers calls in 3 rings or less while maintaining an abandon call ratio under 3%.
Efficiently receives guest and notifies appropriate staff of their arrival.
Responsible for the review of client walk in sheets to ensure clients requesting crisis services are routed to appropriate provider and verifies insurance.
Responsible to communicate wait times to walk in clients and / or provide options for scheduling.
Responsible to collect copays and / or self-pay fees from clients as they check in.
Responsible to collect and maintain accurate insurance and contact information. Make necessary updates to the client chart and send insurance cards to med records for scanning to the chart.
Communicates cancellations to staff and clients.
Must be able to learn specific operation and scheduling requirements of multiple locations.
Responsible to verify and update clients insurance on line or by phone on routine basis.
May assist with the identification of hazards or safety issues in or around the building.
Handles information as appropriate, maintaining confidentiality to Center standards.
Processes and distributes incoming and outgoing mail in a timely manner.
Requirements : Qualifications :
Bi-Lingual preferred.
Intermediate knowledge of Microsoft Office products.
Must have transportation, valid driver’s license and clean driving record in order to meet the needs of the organization.
Communicate in a direct and appropriate manner to staff, consumers and other service providers.
Ability to handle information in a confidential and consistent manner according to HIPPA standards.