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Customer care representative Jobs in Overland Park, KS

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Customer care representative • overland park ks

Last updated: 4 days ago
  • Promoted
Customer Care Representative

Customer Care Representative

Wyandot Behavioral Health NetworkKansas City, KS, US
Full-time
Wyandot BHN is seeking a dedicated Customer Care Representative to ensure an exceptional experience to our guests.The position supports the organization by answering phones, scheduling appointments...Show moreLast updated: 30+ days ago
Customer Care Representative

Customer Care Representative

eTeam IncShawnee Mission, Kansas, United States
Full-time
Quick Apply
Job Title : Client Services - Customer Care Representative I.Job Location : Lenexa, KS, 66219.Additional Job Details : The shifts will be between 7am and 6 PM central time, M-F.The training will be se...Show moreLast updated: 30+ days ago
Parts Customer Care Representative

Parts Customer Care Representative

CrownLenexa, Kansas
Full-time
Answer and process incoming parts calls from customers and service technicians.Pull orders, receive and put up stock.Order parts and develop relationships with Crown factory and outside vendors.Enh...Show moreLast updated: 30+ days ago
Customer Care Representative

Customer Care Representative

VirtualVocationsKansas City, Kansas, United States
Full-time
A company is looking for a Customer Care Representative to join their Customer Success team.Key Responsibilities Serve as the primary point of contact for assigned accounts, ensuring exceptional ...Show moreLast updated: 30+ days ago
  • Promoted
Customer Care Representative I

Customer Care Representative I

Spectraforce TechnologiesLenexa, KS, United States
Full-time
Title : Customer Care Representative I.Shift Timings : Monday - Friday 7 : 00 am - 3 : 30 pm.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine compl...Show moreLast updated: 30+ days ago
Customer Care Representative

Customer Care Representative

Atlantic GroupLenexa, KS, United States
Temporary
Job Overview - Customer Care Representative : .Join our healthcare client as a Customer Care Representative in Lenexa, KS. In this contract role, you will be responsible for delivering exceptional cus...Show moreLast updated: 30+ days ago
Customer Care Representative

Customer Care Representative

Renewal By AndersenLenexa, KS, United States
Full-time
PURPOSE : The Customer Care Representative role will focus on providing customer service for delivery partners / customers. Analyze customer information, identify, and recommend action.Responds to cust...Show moreLast updated: 11 days ago
Customer Care Representative I

Customer Care Representative I

Integrated ResourcesLenexa, KS, United States
Full-time
Customer Care Representative I.Monday - Friday 7 : 00 am - 3 : 30 pm central time.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine.Supports assig...Show moreLast updated: 30+ days ago
Customer Care Representative I

Customer Care Representative I

Quest DiagnosticsLenexa, KS, United States
Full-time +1
Customer Care Representative I - Lenexa, KS.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer co...Show moreLast updated: 27 days ago
U-Box Customer Care Representative (Non-CDL)

U-Box Customer Care Representative (Non-CDL)

U-HaulKansas City, Kansas, USA
Full-time
State Ave Kansas City Kansas 66102 United States of America.Have you ever wished the open road could be your office If so then consider becoming U-Haul Companys newest U-Box Customer Care Represent...Show moreLast updated: 8 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Staffmark GroupOverland Park, KS, United States
Full-time
We are seeking a highly motivated and customer-focused.The ideal candidate will excel at delivering exceptional service, providing accurate information, and resolving issues quickly and professiona...Show moreLast updated: 28 days ago
  • Promoted
Customer Care Representative

Customer Care Representative

Global Furniture GroupLenexa, KS, United States
Full-time
Global is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality marke...Show moreLast updated: 30+ days ago
Customer Care Representative

Customer Care Representative

SynecticsLenexa, KS, United States
Full-time
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer communication channels, which may include voic...Show moreLast updated: 26 days ago
  • Promoted
Customer Care Representative I

Customer Care Representative I

Quest Diagnostics IncorporatedLenexa, KS, US
Full-time +1
Customer Care Representative I - Lenexa, KS.Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine complexity, while utilizing multiple customer co...Show moreLast updated: 30+ days ago
  • Promoted
Client Services - Customer Care Representative I

Client Services - Customer Care Representative I

StaffingLenexa, KS, US
Full-time
Customer Care Representative I.Shift / Time Zone : First shift, Monday - Friday 7 : 00 am - 3 : 30 pm central time.State of Credentials Licenses Required : Yes, they will need a driver license or SSN card ...Show moreLast updated: 30+ days ago
  • Promoted
U-Box Customer Care Representative (Non-CDL)

U-Box Customer Care Representative (Non-CDL)

Kansas StaffingKansas City, KS, US
Full-time
U-Box Customer Care Representative (Ccr; Local Delivery Driver).Location : 5200 State Ave, Kansas City, Kansas 66102 United States of America. Have you ever wished the open road could be your office?...Show moreLast updated: 4 days ago
Customer Care Representative

Customer Care Representative

AndersenLenexa, KS, United States
Full-time
PURPOSE : The Customer Care Representative role will focus on providing customer service for delivery partners / customers. Analyze customer information, identify, and recommend action.Responds to cust...Show moreLast updated: 30+ days ago
Client Services - Customer Care Representative I

Client Services - Customer Care Representative I

MindlanceLenexa, KS, United States
Full-time
Demonstrates skill and passion to deliver an exceptional and consistent customer experience of a routine.Supports assigned client group(s) performing routine complexity health related customer.Typi...Show moreLast updated: 26 days ago
Client Services - Customer Care Representative I

Client Services - Customer Care Representative I

TalentBurstLenexa, KS, United States
Full-time
Job Title - Customer Care Representative I.Shift / Time Zone : First Shift, Monday - Friday 7 : 00 am - 3 : 30 pm central time. State of Credentials Licenses Required : Yes, They will need a driver license ...Show moreLast updated: 26 days ago
People also ask
Customer Care Representative

Customer Care Representative

Wyandot Behavioral Health NetworkKansas City, KS, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description : Purpose :

Wyandot BHN is seeking a dedicated Customer Care Representative to ensure an exceptional experience to our guests. The position supports the organization by answering phones, scheduling appointments, greeting visitors, and processing mail.

Accountabilities :

  • Responsible to make reminder calls to clients for clinic appointments and accurately document activity in client chart.
  • Responsible to answer incoming coming calls and route calls appropriately. Answers calls in 3 rings or less while maintaining an abandon call ratio under 3%.
  • Efficiently receives guest and notifies appropriate staff of their arrival.
  • Responsible for the review of client walk in sheets to ensure clients requesting crisis services are routed to appropriate provider and verifies insurance.
  • Responsible to communicate wait times to walk in clients and / or provide options for scheduling.
  • Responsible to collect copays and / or self-pay fees from clients as they check in.
  • Responsible to collect and maintain accurate insurance and contact information. Make necessary updates to the client chart and send insurance cards to med records for scanning to the chart.
  • Communicates cancellations to staff and clients.
  • Must be able to learn specific operation and scheduling requirements of multiple locations.
  • Responsible to verify and update clients insurance on line or by phone on routine basis.
  • May assist with the identification of hazards or safety issues in or around the building.
  • Handles information as appropriate, maintaining confidentiality to Center standards.
  • Processes and distributes incoming and outgoing mail in a timely manner.

Requirements : Qualifications :

  • Bi-Lingual preferred.
  • Intermediate knowledge of Microsoft Office products.
  • Must have transportation, valid driver’s license and clean driving record in order to meet the needs of the organization.
  • Communicate in a direct and appropriate manner to staff, consumers and other service providers.
  • Ability to handle information in a confidential and consistent manner according to HIPPA standards.
  • Ability to work independently or with others.
  • Demonstrated accuracy with detailed work.