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Customer care representative Jobs in Philadelphia, PA

Last updated: 16 hours ago
  • Promoted
Customer Care Representative

Customer Care Representative

HutchinsonCherry Hill, NJ, US
Full-time
Hutchinson Plumbing, Heating and Cooling, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Care Representative to join our team at ou...Show moreLast updated: 10 days ago
  • Promoted
Customer Care Representative - Brand

Customer Care Representative - Brand

ALMO CORPPhiladelphia, PA, US
Full-time
Philadelphia, PA - Philadelphia, PA.Responsible for providing pre and post-sales customer support for Almo's house brands within the Fulfillment business. Act as point of contact for brand and produ...Show moreLast updated: 23 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

CJ's Tire & AutomotivePA, United States
Full-time
Build and develop customer relationships while responding to telephone and e-mail inquiries, providing updates on customer requests, and look for new and additional sales opportunities.Occasional b...Show moreLast updated: 4 days ago
  • Promoted
Customer Support Representative

Customer Support Representative

HolmanMaple Shade, NJ, United States
$52,000.00 yearly
Full-time
Holman is a family owned business that's been operating for 100+ years.We strive on making a better life for our employees and their families with a great working environment, benefits package, and...Show moreLast updated: 10 days ago
  • Promoted
  • New!
Customer Service Representative

Customer Service Representative

Child Guidance Resource CentersHavertown, PA, US
Full-time
The Operations Administrator (Customer Service Representative) is.The position is responsible for the oversight and coordination of Health Information and Administrative functions throughout Child ...Show moreLast updated: 20 hours ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

AmerCareRoyalPA, United States
$19.00–$21.00 hourly
Permanent
Our customers see us as the industry Leader for trusted, high quality food service essentials and supply chain solutions - and our employees see the value in what they do each day.We offer a cultur...Show moreLast updated: 1 day ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Redner'sPA, United States
Full-time
POSITION TITLE : Customer Service Manager.REPORTS TO : Store Director / Bookkeeper.To provide and maintain high standards of customer service throughout the front end operations.To supervise and direct...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

U-HaulSomerdale, NJ, US
Full-time
White Horse Pike, Somerdale, New Jersey 08083 United States of America.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Cus...Show moreLast updated: 19 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

ParetoHealthPhiladelphia, PA, US
Full-time
We're in this for the greater good at ParetoHealth.Our mission is collective greatness, nothing less will do.Our team is a single force united in the drive to transform employee health benefits.The...Show moreLast updated: 26 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

HNL Lab MedicinePA, United States
Full-time
The primary focus of the Customer Service Representative is to provide clear, effective, and seamless communication regarding laboratory inquiries to our valued clients. This role focuses on achievi...Show moreLast updated: 4 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Ada Business SolutionsCherry Hill, NJ, United States
Full-time
As a Customer Service Representative, you'll be an integral part of our fast-paced environment, supporting on-site community fundraising initiatives and representing our clients with professionalis...Show moreLast updated: 4 days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Conicelli AutoplexConshohocken, PA, United States
$10.00–$15.00 hourly
Full-time
Carriage Trade Public Auto Auction - Full-Time Auction Clerical / Cashier.Job Description : Carriage Trade Public Auto Auction is seeking a full time time employee. Hours are Monday 8 : 00am to 7 : 00pm, T...Show moreLast updated: 9 days ago
  • Promoted
Customer Account Representative

Customer Account Representative

Rent-A-CenterPhiladelphia, PA, US
$18.70 hourly
Full-time
Interested in a minimum starting hourly rate of $15.Why should I apply in just a few clicks?.Paid Time Off and Sunday OffWe are Closed!. Full-Time Employment and a Consistent Schedule.Award Winning ...Show moreLast updated: 25 days ago
  • Promoted
  • New!
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

FastSignsPA, United States
Full-time
FASTSIGNS #291801 is hiring for a Customer Service Representative to join our team!.Ongoing Training Opportunities.A Successful FASTSIGNS Customer Service Representative Will : .Be the initial contac...Show moreLast updated: 16 hours ago
  • Promoted
Customer Service Representative

Customer Service Representative

Latitude IncHavertown, PA, US
$50,000.00–$60,000.00 yearly
Full-time
Job Title : Customer Service Representative.As a Customer Service Representative, you'll be the first point of contact for our valued customers. You'll play a vital role in ensuring their inquiries a...Show moreLast updated: 2 days ago
  • Promoted
Customer Service Representative

Customer Service Representative

Hire TalentCherry Hill, NJ, United States
Full-time
Accurately enter and manage certificates related to inspections.Generate and complete detailed inspection reports using provided templates and software. Conduct regular audits of our Customer Relati...Show moreLast updated: 1 day ago
Customer Care Representative

Customer Care Representative

HumanscalePhiladelphia, PA, US
The Customer Care Representative (CCR) acts as the primary interface between Humanscale and our internal and external customers. The CCR will be responsible for providing timely and accurate support...Show moreLast updated: 30+ days ago
Customer Care Representative : Part-Time

Customer Care Representative : Part-Time

Patron TechnologyPA, US
Leap Event Technology is a remote-friendly company.This position is open to any candidate in North America.Leap is revolutionizing the event technology industry by empowering organizers to create e...Show moreLast updated: 30+ days ago
  • Promoted
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Family DollarStratford, NJ, United States
Full-time
Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Family Dollar Customer Service Representative ...Show moreLast updated: 1 day ago
  • Promoted
Customer Service Representative

Customer Service Representative

The School District Of PhiladelphiaPhiladelphia, PA, United States
$31,755.00 yearly
Full-time
Note : This position is funded by the Philadelphia Federation of Teachers Union (PFT) If the successful candidate is new to PFT they will begin employment at the first pay step which is $31,755.For ...Show moreLast updated: 1 day ago
Customer Care Representative

Customer Care Representative

HutchinsonCherry Hill, NJ, US
10 days ago
Job type
  • Full-time
Job description

Customer Care Representative

Hutchinson Plumbing, Heating and Cooling, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Care Representative to join our team at our Cherry Hill, NJ location.

Our associates are our most important resource. They provide the sole source for our ability to meet our customer's needs. We have set high standards for job qualification and job performance. Our associates must have strong skills and a willingness to learn and grow. We will provide training in a positive environment in which these skills can grow and expand. You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.

POSITION SUMMARY

Provide administrative and customer support for the company's client contracts, including : selling, preparing, and renewing annual contracts; processing contract payments; client retention; tracking contract data; and keeping customers updated on new processes and promotions.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Obtain customers' names, addresses, and billing information, and enter this information on contract forms.
  • Prepare invoices and contracts.
  • Inform customers by mail, email, or telephone about contract information and promotions.
  • Verify customer and contract information for correctness, checking it against previously obtained information as necessary.
  • Review contracts for correctness and completion, and work with customers and other team members to make corrections as needed.
  • Make outbound calls to sell and renew customer contracts.
  • Contact customers who have indicated they wish to cancel their contracts to discuss concerns and attempt to retain.
  • Collect, process, batch, and export payments for contracts.
  • Maintain reports tracking the data on renewal rates and other key performance indicators related to customer contracts.
  • Assisting with projects to improve the contract program.
  • Assists Dispatch with inbound and outbound customer calls as needed.
  • Additional duties as assigned.

POSITION QUALIFICATIONS

Competency Statement(s)

  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Assertiveness - Ability act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Analytical Skills - Ability to use thinking and reasoning to solve a problem.
  • Reliability - The trait of being dependable and trustworthy.
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
  • Responsible - Ability to be held accountable or answerable for one's conduct.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Accountability - Ability to accept responsibility and account for their actions.
  • Working Under Pressure - Ability to complete assigned tasks under stressful conditions.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • SKILLS & ABILITIES

    Education : Associate's Degree (two year college or technical school) : Preferred

    Experience : Experience in an office environment

    Computer Skills : Microsoft Office

    Certificates & Licenses : N / A

    Other Requirements : N / A