Customer care representative Jobs in Provo, UT

divh2Client Success Specialist / h2pWere not your typical insurance agencywere a people-first, tech-forward, and growth-driven team serving working families with industry-leading life and supplemental insurance solutions. Our culture is built on flexibility, purpose, and growth. / ph3The Role / h3pAs a Client Success Specialist, youll be the heart of our client experiencesupporting policyholders, answering questions, and ensuring customers feel confident and cared for. Youll act as a trusted advisor who makes insurance simple and empowering. / ph3What Youll Do / h3olliBuild and maintain strong client relationships post-sale / liliGuide clients through policy benefits, updates, and claims / liliEducate clients so they clearly understand their coverage / liliCollaborate with team leads for smooth onboarding and support / liliServe as the go-to contact for service-related needs / li / olh3What Were Looking For / h3ulliExcellent communication and people skills (you love helping others) / liliTech-savvy and comfortable working remotely / liliOrganized, detail-oriented, and self-motivated / liliCustomer service or insurance experience is a plus (not required) / liliMust be legally eligible to work in the U.S. or Canada / li / ulh3Perks / h3ulli100% remote with flexible scheduling / liliWeekly pay + performance incentives / liliAward-winning training and mentorship / liliFast-track career growth / liliA mission-driven, people-first culture / li / ul / div