Customer care representative Jobs in Scottsdale, AZ
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Customer care representative • scottsdale az
Last updated: 10 hours ago
What Customer Operations Support contributes to Cardinal Health • •Responsible for answering inbound calls from customers to place orders or reorders of medical supplies.
Agents will act as a liaison,...Show moreLast updated: 6 days ago
Through its robust suite of tools, Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence ...Show moreLast updated: 3 days ago
Through its robust suite of tools, Realtor.Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence ...Show moreLast updated: 11 days ago
To be successful in this role, you will need to be organized, efficient, persuasive and have practical problem-solving skills.
You will be interacting with our customers daily and having patient and...Show moreLast updated: 30+ days ago
Customer Care Representative (Remote)Phoenix, AZ • •Open to Remote • •Contract$19.Our client is looking for a Customer Care Representative for a 12-month contract and will be working remotely.Our clien...Show moreLast updated: 6 days ago
This position will require you to use your own personal device (desktop, laptop or tablet).Devices must have Windows 10 (Windows 11 preferred), minimum of 4GB RAM (8GB preferred).No need to head in...Show moreLast updated: 30+ days ago
AtInnovative Promotions, we believe that providing outstanding customer service is essential to our success.We are dedicated to providing all of our customers with products and services that enhanc...Show moreLast updated: 2 days ago
Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction...Show moreLast updated: 10 hours ago
We are seeking a dedicated and professional Customer Service Representative to join our team.This role is fully remote and requires a high level of customer interaction through both inbound and out...Show moreLast updated: 30+ days ago
Accept inbound customer calls and provide repair service by issuing work-orders to contractors for covered home warranty items.
Assist customers by answering home warranty questions and explaining c...Show moreLast updated: 7 days ago
Vitalant’s life saving mission by supporting our donors inquires, providing technical support and scheduling assistance via website, live chat, texting, social media, email and phone channels.Full ...Show moreLast updated: 1 day ago
DIVE IN TO A NEW CAREER WITH LESLIE'S.Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies.With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Pro...Show moreLast updated: 7 days ago
A company is looking for a Customer Care Representative - Enterprise.Key ResponsibilitiesProcess orders, quote requests, and customer inquiries for large Enterprise CustomersAssist customers with t...Show moreLast updated: 29 days ago
Overview • • • •About TP • •Teleperformance is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world's best brands streamline the...Show moreLast updated: 7 days ago
The Representative, Customer Care is responsible for the day to day management and operation of his / her community.This person will be the first point of contact for end–user inquiries, post close o...Show moreLast updated: 30+ days ago
We are seeking a dedicated and customer-focused.In this role, you will be responsible for providing exceptional customer service, addressing inquiries, resolving issues, and ensuring customer satis...Show moreLast updated: 4 days ago
- Promoted
Customer Care Representative
Cardinal HealthAZ, United States$15.75–$18.50 hourly
Full-time
- Promoted
Customer Care Representative, Avail
Realtor.com CareersScottsdale, AZ, United StatesFull-time
- Promoted
Customer Care Representative, Avail
realtor.comScottsdale, AZ, United StatesFull-time
A1 Customer Care Representative
A1 Garage Door ServicePhoenix, Arizona$17.50 hourly
Remote
- Promoted
Customer Care Representative (Remote)
Motion Recruitment PartnersAZ, United States$19.60 hourly
Remote
Full-time +1
Customer Care Representative - Remote
TeleperformanceAZ, USRemote
- Promoted
Customer Care Representative
IP IncorporatedMesa, AZ, United StatesFull-time
- Promoted
- New!
Customer Care Representative
ASSA ABLOY GroupPhoenix, AZ, United States$25.00–$28.00 hourly
Full-time
Customer Care Representative - REMOTE
Insight GlobalTempe, AZ$14.00–$18.00 hourly
Remote
- Promoted
Customer Care Representative
Oneguard Home WarrantiesAZ, United StatesFull-time
Customer Care Representative
Realtor.comScottsdale, AZ Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.Building your career? Build it better at.
Are you a customer care expert? Are you ready to...Show moreLast updated: 30+ days ago
- Promoted
National Customer Care Representative I
VitalantScottsdale, AZ, United StatesFull-time
- Promoted
Seasonal Customer Care Representative I
Leslie'sAZ, United StatesFull-time
- Promoted
Customer Care Representative
VirtualVocationsScottsdale, Arizona, United StatesFull-time
- Promoted
Customer Care Representative - Remote
Teleperformance USAAZ, United StatesRemote
Full-time
Customer Care Representative
Brookfield PropertiesScottsdale, ArizonaFull-time
Customer Care Representative
RealVoiceArizona, Arizona, United StatesRemote
Full-time
Quick Apply
Customer Care Representative
Beazer HomesMesa, Arizona Overview This position is primarily responsible for meeting with homeowners to determine areas of concern and coordinate repair schedules.
Once repairs are completed, verify accuracy of subcontracto...Show moreLast updated: 30+ days ago
Customer Care Representative
Cardinal HealthAZ, United States6 days ago
Salary
$15.75–$18.50 hourly
Job type
- Full-time
Job descriptionWhat Customer Operations Support contributes to Cardinal Health Responsible for answering inbound calls from customers to place orders or reorders of medical supplies. Agents will act as a liaison, problem-solving order issues, researching accounts and providing resolutions in a high-volume call center. Qualifications : High school diploma, GED or equivalent, or equivalent work experience, preferred+ 2-4 years' experience in high volume call center preferred where communication and active listening skills have been utilized+ Previous experience working in a remote / work from home setting is preferred+ Prior experience working with Microsoft Office is preferred+ Prior experience working with order placement systems and tools preferred+ Customer service experience preferred+ Root cause analysis experience preferred+ Familiarity with call-center phone systems preferred+ Excellent Phone Skills with a focus on quality+ Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence, average speed to answer, QA Responsibilities in this Role : The Customer Care Representative operates as a "Universal Agent", who is able to meet the needs of our customers throughout the entire order placement lifecycle. Ultimately, qualified candidates, will be responsible for providing customer assistance, including, but not limited to, order placement, product information, order status, order discrepancies, and customer complaints for approximately ~60-80 incoming calls per day.+ Answer incoming phone calls from customers, caregivers, and applicable referral sources regarding various medical supplies while having sincere interest in the speaker+ Ability to handle high call volumes consistently throughout the workday that range in complexity and sensitivity while maintaining composure with customers+ Process orders for new and existing customers, collecting necessary information for insurance billing; collect payment as needed+ Operate company provided hardware and navigate multiple computer programs throughout the day to address customer's concerns+ Consults with Supervisor or Team Lead on complex and unusual problems+ Adhere to business processes to ensure all work is being done compliantly and in accordance with regulatory standards+ Navigate multiple systems and consult with internal resources to provide order status updates to achieve first time call resolution+ Interpret the meaning of insurance terminology, plans and documentation and explain what it means in an easy-to-understand way+ Explain our products and offerings to our customers to ensure compatible with customer conditions+ Identify and communicate appropriate next steps and expectations to customers based upon system messaging, insurance requirements, and order placement process+ Maintain a positive, empathetic, and professional attitude toward customers and co-workers at all times SHIFT : Your new hire training will take place Monday-Friday, 8 : 00am-5pm EST, mandatory attendance is required. Once you have completed new hire training, you will take part in a shift bid to determine your schedule.This position is full-time (40 hours / week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8am-9pm EST Mon-Fri and 9am-3pm EST Sat. Agents assigned a shift with a Saturday workday will receive a shift differential of $1 / hr. Agents assigned a shift that ends at or after 8pm, will receive a shift differential of $2 / hr.In addition, based on seasonal fluctuations in volume, there are times throughout the year where overtime is mandated. REMOTE DETAILS : You will work from home, full-time._As a work from home employee, the expectation is that you have your camera on when participating in your onboarding / training activities. Please note that work from home is not a substitute for childcare or eldercare, arrangements must be made ahead of your start date. You will be required to have a dedicated, quiet, private, distraction free environment with access to high-speed internet._ Internet requirements include the following : Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, WIFI extenders, Cellular / Hot Spot connections are NOT_ acceptable.+ _If having connectivity issues and our IT dept. suspects connectivity issues are due to your ISP or your current set up, we will request that you change providers or rework your set up to not disrupt your daily productivity._Download speed of (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else at home streaming.Upload speed of (10Mbps - Recommended)Ping Rate Maximum of 30ms (milliseconds)Hardwired to the routerSurge protector with Network Line Protection for CAH issued equipment WHO WE ARE : Cardinal Health, Inc. (NYSE : CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With 50 years of experience, approximately 48,000 employees and operations in more than 40 countries, Cardinal Health seizes the opportunity to address healthcare's most complicated challenges - now, and in the future. Anticipated hourly range : 15.75 / hr. - $18.50 / hr. Bonus eligible : Benefits : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.+ Medical, dental and vision coverage+ Paid time off plan+ Health savings account (HSA)+ 401k savings plan+ Access to wages before pay day with myFlexPay+ Flexible spending accounts (FSAs)+ Short- and long-term disability coverage+ Work-Life resources+ Paid parental leave+ Healthy lifestyle programs Application window anticipated to close : 04 / 03 / 2025 if interested in opportunity, please submit application as soon as possible.The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.__Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity / Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity / expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.__To read and review this privacy notice click_ here (https : / / www.cardinalhealth.com / content / dam / corp / email / documents / corp / cardinal-health-online-application-privacy-policy.pdf) Learn More