Customer engineer Jobs in Los Angeles, CA
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Customer engineer • los angeles ca
- Promoted
- New!
CUSTOMER ENGINEER
Hire TalentCA, United States- Promoted
- New!
SENIOR CUSTOMER ENGINEER
RipplingCA, United States- Promoted
Senior Customer Reliability Engineer
CiscoLos Angeles, CA, United States- Promoted
- New!
STAFF ENGINEER - CUSTOMER ENGINEERING
AxiadoCA, United States- Promoted
Senior Customer Reliability Engineer
Cisco Systems, Inc.Los Angeles, CA, United States- Promoted
Customer Support Engineer
VirtualVocationsVan Nuys, California, United States- Promoted
- New!
CUSTOMER SUPPORT ENGINEER
Keysight TechnologiesCA, United States- Promoted
- New!
CUSTOMER TECHNICAL SUPPORT ENGINEER - L2
AppZenCA, United States- Promoted
Senior Software Engineer (Customer Success Operations)
StubHubLos Angeles, CA, United States- Promoted
- New!
CUSTOMER SUPPORT ENGINEER
FivetranCA, United States- Promoted
- New!
CUSTOMER PROJECT ENGINEER
ChargePointCA, United States- Promoted
- New!
CUSTOMER SUPPORT ENGINEER - BALTIMORE
KLACA, United States
Senior Customer Engineer
SADALos Angeles, California, United States- Promoted
- New!
CUSTOMER APPLICATION SUPPORT ENGINEER II
WatlowCA, United States- Promoted
SOFTWARE ENGINEER - CUSTOMER FEEDBACK
Apple, Inc.CA, United States
Customer Service Engineer
Schlage Lock Company LLCPico Rivera, CA- Promoted
- New!
APPLICATION ENGINEER - TECHNICAL CUSTOMER LEAD
Applied IntuitionCA, United States- Promoted
- New!
SR SOFTWARE DEVELOPMENT ENGINEER- CUSTOMER SUCCESS
AdobeCA, United States
Customer Support Engineer
Oxford InstrumentsCA, US
Customer Support Engineer
Merit ServicesCACUSTOMER ENGINEER
Hire TalentCA, United States- Full-time
Title : Customer Engineer (DevOps)
Location : Remote
Duration : 6 months (CTH role)
Working Time Zone preferred : - Eastern or Central time
Only W2 candidates (NO C2C)
Entry to Midlevel role.
Job Description
You are a consultative troubleshooter... ...who can successfully empathize with the customer and assist them in maintaining and expanding their environment. As one of the most established teams in the company, support is near and dear to our heart. Championed by executive leadership, Customer Success, and Sales, our support engineers get the love and resources they need to solve the thorniest issues - without the burn out!! Work a standard M-F 9-5 your local time zone shift with a ticket load that allows each one to receive the TLC our customers deserve, AND plenty of time for learning and development, repro environments, consulting with engineering and product, documentation and blog posts, etc. We are a tight knit, collaborative group of engineers who thrive in taking on new challenges every day. Come join us!
Requirements
Familiarity with databases (modern and legacy) , Linux , networking, Docker, Kubernetes Experience or familiarity with one or more of the following cloud providers : Azure, GCP, AWS
1+ year experience with Security or Infrastructure tooling and processes
Ideally experience with Terraform, Ansible, and Python
Prior experience working remotely with a largely US-based or completely distributed team
Experience interacting with clients and customers
Confident voice in technical writing and strong written and verbal English language skills Responsibilities Track and address customer issues through entire support lifecycle, from logging to reproduction to resolution
Communicate regularly with customers via written updates and live screen share sessions
Provide expert guidance on DevOps concepts, including infrastructure architecture across cloud and on-premise environments, IT operations, security, and development technologies and processes
Client the groundwork to support a local team of Customer Support Engineers as we scale
Learn and deploy new technologies as part of prototyping and reproducing reported issues
Author and update customer documentation, internal onboarding documents, and customer-centric blog posts