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Customer experience manager Jobs in Akron, OH

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Customer experience manager • akron oh

Last updated: 1 day ago

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Prime Now LLC - E78Akron, Ohio, USA
$18.35 hourly
Part-time

Reduced Time Hours: Average work between 30-39 hrs per week.This role requires open availability Tuesday - Saturday between 2:45pm and 9:15pm.As a Retail Lead Associate, you will be the face of Ama... Show more

Customer Consultant

Triple Threat Consulting LlcAkron, OH, US
Full-time

We are currently hiring a Customer Consultant to support customer interactions and client accounts through direct, in-person communication.This role focuses on helping customers understand availabl... Show more

Director Member Experience

Invited ClubsStow, OH, United States
Full-time +1

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpo... Show more

Employee Experience Specialist V

FirstEnergy Corp.Akron, OH, United States
Full-time

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.FirstEnergy (NYS... Show more

Customer Loyalty Specialist

Gardner Agency, LLCAkron, OH, US
$18.00 hourly
Part-time

It's complicated, a little confusing, and most people don't think about it until they really need it.At an independent agency representing.If you're the kind of person who likes helping people.Own ... Show more

Customer Service - Self Storage Manager

Public StorageAkron, Ohio, United States
Full-time

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.We assess customer storage needs and make suggestions, including selling packing and mov... Show more

Restaurant Manager With Experience

FARMER BOY RESTAURANT / UYAHOGA FALLSAkron, OH, US
$15.00 hourly
Full-time

Career Advancement Opportunities.As the Restaurant Manager, you will be responsible for the restaurant’s operational performance and financial well-being.You will hire, train, and lead staff, ensur... Show more

Office Customer Service Manager

Allstate Insurance Agency - Scott TatroAkron, OH, US
$48,000.00 yearly
Full-time

We’re looking for people who aren’t satisfied with just another job.We need people who want to empower themselves through a meaningful career helping others build better lives.Are you looking to ac... Show more

Remote Work – No Experience

OCPACuyahoga Falls, Ohio, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Connected Customer Supervisor

Floor & Decor HoldingsCuyahoga Falls, OH, United States
Full-time

The Connected Customer Supervisor is a Floor & Decor supervisor responsible for managing a dynamic team of customer service associates.This role will oversee the processes relating to cashiering, r... Show more

Customer Accounts Advisor

Aaron's Family of CompaniesAkron, OH
$13.25 hourly
Part-time

A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals.In this role you will also support the overall needs of the store by assistin... Show more

Customer Experience Manager-Summit PINK

Victoria's SecretAkron, OH, United States
$20.50 hourly
Full-time

Customer Experience Manager-Summit PINK.A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sa... Show more

Remote Entry-Level Customer Support – No Experience Required

Turbotax USACuyahoga Falls, Ohio
$24.00 hourly
Remote
Full-time

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ... Show more

Remote Work – No Experience

OCPAStow, Ohio, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Customer Service Representative

Circle KStow, Ohio, United States of America
Full-time

Store 4705417: 750 Steels Corners Rd, Stow, Ohio 44224.Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, wor... Show more

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Barberton, Ohio
$25.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Remote Work – No Experience

OCPABarberton, Ohio, US
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

Customer Service Representative

PrideStaffStow, OHIO, US
$20.00 hourly
Temporary

Customer Service Representative - HYBRID after training.Answer calls and assist with questions from franchise distributors.Assist franchise owners with automotive tool selection, toolbox selection,... Show more

Commercial Lines Customer Service Account Manager

GpacAkron, Ohio, United States
Full-time
Quick Apply

Commercial Lines Customer Service Account Manager.In-Office/hybrid-various locations in Ohio.My client is seeking a highly organized, process-driven Commercial Lines Account Manager to support and ... Show more

Customer Service

KFCCuyahoga Falls, OH, US
Full-time

Job Description: Customer Service.We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the ... Show more

People also ask
Retail Lead Associate (Reduced-Time), Customer Experience Operations

Retail Lead Associate (Reduced-Time), Customer Experience Operations

Prime Now LLC - E78Akron, Ohio, USA
7 days ago
Salary
$18.35 hourly
Job type
  • Part-time
Job description
Pay starts at $18.35 per hour with benefits available.

Reduced Time Hours: Average work between 30-39 hrs per week.

This role requires open availability Tuesday - Saturday between 2:45pm and 9:15pm.

As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.

Key job responsibilities
- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.
- Utilize inventory management systems to scan, process, and count product.
- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.
- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.
- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.
- Work with a manager to maintain the physical safety and quality standards of the site.
- Work in a fast changing and ambiguous environment.
- Perform additional duties, as assigned
- Work flexible hours including nights, weekends, and holidays.
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.

About the team
Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession?

Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.

BASIC QUALIFICATIONS

- High school or equivalent diploma
- Are 18 years of age or older
- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience

PREFERRED QUALIFICATIONS

- Experience in training others

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.